UK POS Opiniones 

225
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Account Manager, Georgia was helpful and responsive. We found a great A-board option with our store branding and even when there was some confusion, they worked with us to get everything sorted and r... Ver más

Valorada con 5 estrellas sobre 5

I’ve had a really positive experience with UK POS. Whenever I need help, Georgia is always so friendly and helpful. She’s very patient and always takes the time to help me navigate everything, answe... Ver más

Valorada con 5 estrellas sobre 5

I am extremely happy with both the customer care I received and the product ordered. Special thanks to Laura who helped me solve a problem that came up. Your customer forward approach really ens... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The display units we bought are great - they look really professional and will make our work really stand out. The 5 stars however are mainly for the staff at UK POS. From the purchasing team wh... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante

Información proporcionada por diversas fuentes externas

UK Point Of Sale Group has years of experience in the design and manufacture of point of sale shop displays and retail display solutions


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

225 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(225)

67 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The service was quick and efficient

The service was quick and efficient. I had to change some details in the invoice and the team did that quickly.

9 de octubre de 2023
Opinión espontánea
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Respuesta de UK POS

Hi Tanu
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS

Valorada con 5 estrellas sobre 5

Great range of products to choose from…

Great range of products to choose from and very fast delivery. Will use them again for future orders.

4 de octubre de 2023
Opinión espontánea
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Respuesta de UK POS

Hi Martin
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Valorada con 5 estrellas sobre 5

Professional!

Reliable, professional and good value
Good service; speedy response and some personalised support which was excellent

23 de septiembre de 2023
Opinión espontánea
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Respuesta de UK POS

Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Valorada con 5 estrellas sobre 5

A3 Acrylic Poster Sleeve Order

A3 Acrylic Poster Sleeve Order
Overall excellent and prompt delivery service.

21 de septiembre de 2023
Opinión espontánea
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Respuesta de UK POS

Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant! From website search to delivery. Faultless! Brilliant! It was easy to navigate your website to find what I was looking for. Placed the order and paid for, simple. Then I had email communication to advise me every step of the way of my order confirmation, dispatching, expected delivery date and time, delivery confirmation.... I was totally confident in my purchase, had total confidence in UK POS, my items arrived the following day ahead of the advertised 2-3 days. Brilliant, just brilliant. I was compelled to call your customer services to pass on my review, and even that was professional and first class. Very happy customer and will recommend to everyone!!

14 de septiembre de 2023
Opinión espontánea
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Respuesta de UK POS

Hi
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS

Valorada con 5 estrellas sobre 5

Quick delivery turnaround.

6 de septiembre de 2023
Opinión espontánea
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Respuesta de UK POS

Hi Norma
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Valorada con 1 estrellas sobre 5

Terrible customer service

Sent out items one arrived broken UKPOS not prepared to resolve the issue. I would suggest you try buy elsewhere. Not trust worthy. Supporting images where sent.

25 de agosto de 2023
Opinión espontánea
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Respuesta de UK POS

Hi
Thank you very much for your review - My colleague has been in touch directly to advise of our damage claim policy, unfortunately on this occasion your claim was submitted out of time and without the required supporting images , so we were unable to replace on this occasion, if we can be of any further assistance please do get back in touch.
Kind Regards,
The UK POS Team

Valorada con 5 estrellas sobre 5

Excellent quality and value.

Excellent quality and value.
Grids and all the necessary fittings arrived quickly and well packaged.
High quality metal and beautiful powder paint.
Delighted with my purchase and will not hesitate to order again.

26 de julio de 2023
Opinión espontánea
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Respuesta de UK POS

Hi
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS

Valorada con 5 estrellas sobre 5

I wish I‘d found them earlier in my…

I wish I‘d found them earlier in my business!
I ordered a few items plus some custom printed artwork & the whole experience was brilliant.
The whole order arrived to me within 3 days, the print quality is amazing & the items themselves look well made & professional.

10 de julio de 2023
Opinión espontánea
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Respuesta de UK POS

Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Valorada con 5 estrellas sobre 5

Superb

Superb
To have an order packed and despatched almost before the e-mail acknowledgment came in must be unique!!! Superb service and very easy to use web site. Pity all web sites aren't as slick.

21 de junio de 2023
Opinión espontánea
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Respuesta de UK POS

Hi David
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Valorada con 5 estrellas sobre 5

Great service and fast delivery

Great service and fast delivery
Excellent product, service, communication and delivery.

21 de junio de 2023
Opinión espontánea
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Respuesta de UK POS

Hi Simon
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS

Valorada con 5 estrellas sobre 5

Good service

Good service
Great product delivered as promised

12 de junio de 2023
Opinión espontánea
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Respuesta de UK POS

Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Valorada con 5 estrellas sobre 5

Ultimate professionals

Ultimate professionals
Great Price and very fast turnaround. excellent quality products

25 de mayo de 2023
Opinión espontánea
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Respuesta de UK POS

Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Valorada con 5 estrellas sobre 5

Fantastic customer servicExcellent experience 10/10e with really…

Fantastic customer service with really prompt delivery. Packaging kept everything protected, and the quality of the stands we purchased were perfect for our event.

16 de junio de 2023
Opinión espontánea
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Respuesta de UK POS

Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Valorada con 5 estrellas sobre 5

Quick and easy to order

Quick and easy to order. Everything was dispatched quickly and arrived in good condition

8 de junio de 2023
Opinión espontánea
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Respuesta de UK POS

Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Valorada con 5 estrellas sobre 5

Quick and efficient company

Quick and efficient company
Used these on several occasions to purchase A4 acrylic stands. Always easy to choose and quick despatch. Competitive on price also.

16 de mayo de 2023
Opinión espontánea
Logotipo de UK POS

Respuesta de UK POS

Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Valorada con 5 estrellas sobre 5

All items arrived in good order a few…

All items arrived in good order a few days earlier than expected. Thanks.

3 de junio de 2023
Opinión espontánea
Logotipo de UK POS

Respuesta de UK POS

Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Valorada con 1 estrellas sobre 5

Express delivery not so much

I placed an order on 04/04/2023, paid an additional £12.00 for express delivery, and the next day I got an email from DPD saying the package would be delivered on 05/04/2023 between 09.03 -10.03 as I had anticipated! Unfortunately, this wasn't the case and nothing turned up. It has been overdue for 3 weeks!

On 24/04/2023 I received an email from UK POS customer service (Laura Hodder) indicating the item was successfully delivered on 11/04/23 at 10.25am but had been returned to the warehouse :/. I had nothing to do with the courier's decision to return the item to the seller but the customer service made out as if I did.

First of all, they didn't deliver it and never committed to delivery date so I paid extra cost for no reason!

I contacted POS and spoke to the same person who had emailed me. it was clearly sent to the wrong address because the details on the proof of delivery she sent didn't match anyone working at our warehouse, which is why it was sent back to their warehouse. Even though they claimed i was the one who returned the item, the tracking information for the package in question indicates 'Your parcel is on its way back to UK POS'. Why would this be updated using the same tracking information the item was sent out on if I had returned the package myself?

Now they have agreed to send this item to my home address so we will see if this turns up or if the courier will lie again!

25 de abril de 2023
Opinión espontánea
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Respuesta de UK POS

Thank you for taking the time to leave feedback and our apologies for any delays in transit. Our colleague has been in touch to address the service issue and If we can help with anything in the future, please do not hesitate to contact us on 0161 5168 749. Kind regards, UK POS

Valorada con 5 estrellas sobre 5

Great service at every step

Great service throughout despite a couple of speedbumps. Laura in Customer Service went above and beyond to resolve our issues and then some. Georgia in Sales catered for a new order at the same time and also provided great service. Highly recommended.

14 de noviembre de 2022
Opinión espontánea
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Respuesta de UK POS

Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Valorada con 1 estrellas sobre 5

we are a small art society who…

we are a small art society who purchased screens and legs after having paid in full. We received the legs for the screens but delay to the screens themselves was postponed several times. Having informed the company that we required an alternative delivery address I was notified at 3.44 the day before a pre 12.00 delivery time with no chance to amend the delivery address and was informed that I would need to pay additional charges to change the day time. I am over 60 and now have a pallet on my drive which we now have to unpack and transport ourselves to the storage destination. NOT IMPRESSED!!!

18 de agosto de 2022
Opinión espontánea

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