Ultra Auto Transport Opiniones 

127
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My wife and I recently had our car transported from Nebraska to Oregon and used the services of ultra auto transport. We are indeed very thankful to Clay Chrouser and his team for the service they p... Ver más

Valorada con 5 estrellas sobre 5

Calmed my fears and provided excellent service in every way !! Delivered car 1 1/2 days early !!! Super nice drivers who update you. Great people on the phone as well...Super highly recommend these ve... Ver más

Valorada con 5 estrellas sobre 5

UAT communicated well with me when they picked up my car in Florida. They also let me know how things were going as they transported the car across the Country, and the driver remained available by h... Ver más

Valorada con 4 estrellas sobre 5

I recently used Ultra Auto to complete my first state to state auto transport transaction. Their brokerage did a great job finding me a very clean, professional and reliable company that delivered my... Ver más

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Información sobre la empresa

  1. Compañía naviera
  2. también en la categoría
  3. Tienda de accesorios para automóviles

Información proporcionada por diversas fuentes externas

With Ultra Auto Transport you not only get your vehicle moved where it needs to go but you get it done as safely, quickly and pain-free as possible. Ultra Auto Transport provides the highest level of service in the industry. We work with only the best Carriers who have a history of superior safety and customer service. Finally, unlike most other auto transport companies, we don’t charge a dime up front. You won’t pay anything until we tell you exactly who is picking up your vehicle and provide you a one or two day window when you can expect pickup.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

127 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(127)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Nice service

Nice service. Only suggestion is if they can provide a more accurate delivery time

19 de julio de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful - gave me a guaranteed pick up date via UShip (which means pre payment) spoke to them - they told me Tuesday eve or wed am pick up. A week and a bit later I called to check when car was arriving they said they hadn't picked it up and weren't able to. Car is costing me daily to store without me even knowing it. Told me they'd call me back yesterday - didn't and aren't replying to emails now.

11 de junio de 2017
Opinión espontánea
Logotipo de Ultra Auto Transport

Respuesta de Ultra Auto Transport

Mike, we are sorry we weren't able to meet your required ship dates. As a broker, Ultra Auto Transport can only guarantee prices, not dates. All pickup and delivery windows are estimated and can change based on availability, route, the condition of the car, and payout to the carrier. Before we had a chance to make your order more attractive to carriers or work with you on the dates, you canceled your order via uShip. We apologize that your experience wasn't the best and regret to have lost you as a customer.

Valorada con 1 estrellas sobre 5

never use this Transporter

never use this Transporter, WHY? booked on APRIL 13, 2017 PAID 794.00 for open carrier picking up 1985 corvette from Tucson Az , to be shipped to Miami Fl,which should had taken only the most 5days , Ultra Transport used Wind transport from Homestead Fl to pick and drop off my car, well driver showed up without giving a printed copy of cars condition or a sign off , now the best part never heard from transporter until a week later saying his truck blew a motor part in the State of Miss , should be repaired the next day should be there soon. well five days go by without a call. I called and spoke to Ryan at Ultra he gave me the same story , another five days pass and again Called Ryan at ultra again no answer , I called driver he left the rig and went on a vacation , should return in a week or so , well to make this shorter than it is I finally got my car on May 10th , 23 days later. never got a recall back from Ryan or staff aways told he was at meetings. also e mail him no return e mail back .Ultra auto transport does not care when they have your money. they leave u flowing in the wind. i use other carriers , I shipped 10 cars a year if not more, per year , use other carriers without any problem. I will never use them again and I would never recommend them and buyer be where ! get reviews before to place your hard earned money at ultra auto . thank you

11 de mayo de 2017
Opinión espontánea
Logotipo de Ultra Auto Transport

Respuesta de Ultra Auto Transport

Donald, we apologize. I've investigated your order and realized we failed to properly communicate with you and we are sorry. Unfortunately, the carrier that transported your vehicle let us down and also didn't communicate with us. They claimed to have your approval for the extra day in transit and didn't live up to our expectations. We work hard to select the carriers we work with and unfortunately that company disappointed us. We will use this opportunity to learn from our mistakes and grow.

Valorada con 5 estrellas sobre 5

Excellent!

Really great service and extremely quick turnaround. My car was where it needed to be in no time and it was in great condition.

16 de marzo de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Got my truck

Took a couple weeks to get a carrier, and all communications during that period were initiated by me (no proactive updates), but once someone picked it up, I received my vehicle relatively promptly, in the same condition it was picked up in.

8 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

No issues...

No issues at all. The window given for pickup in for delivery was as promised all in all a great experience.

8 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and reliable

We just search it online and they have a good review. So we book from bay area ca to Las Vegas. The next day, they pickup our vehicle and deliver it in a day. They are the most affordable and reliable.

7 de marzo de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

No drama and didn't hassle me with endless phone calls.

No drama and didn't hassle me with endless phone calls. More expensive but worth the peace of mind. I didn't feel like I was dealing with a fly by night operation. I was reassured when my caller ID said "Texas". All the other operators seem to derive from Florida. I've never had a good experience dealing with an organization out of Florida. I called on Saturday and my truck arrived on Thursday. Pretty good for 700 miles on short notice. I could wish it was a little less expensive but truckers gotta eat too. I'm good at what I do. I'm paid well for it. They're good at what they do, no complaints here.

27 de febrero de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

Some Communication Issues

First, I didn't realize that Ultra Transport contracts out to different companies. A company called Nicoli Transport actually transported the car. There was good communication when the car was first picked up. However, on the receiving end, we were given less than an hour's notice! Both my husband and I were at work. When I called the driver and asked why he didn't give us more notice, he stated that he had gotten in state late the night before. I asked him why he didn't text me at that time. He responded that, yes, he should have done that.

25 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Definitely Recommend

This was my first time ever shipping my car & I will definitely be using this company again! I shipped from Houston, TX to Los Angeles, CA and it wasn't supposed to take at least 5 days, my car made it there safe and sound in TWO DAYS!! I couldn't believe it! The shipper was so kind and kept great communication, I was able to ship my car with stuff packed in the trunk and on the back seat floors and everything was perfect. No additional miles were placed on my car either. It was a superb experience and I DEFINITELY RECOMMEND ULTRA AUTO TRANSPORT! Customer service was great from beginning to end, each person I dealt with was nice and patient. I really think this company is great!

24 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super positive experience !!!!

Calmed my fears and provided excellent service in every way !! Delivered car 1 1/2 days early !!! Super nice drivers who update you. Great people on the phone as well...Super highly recommend these very very nice and professional folks from Ultraautotransport ! Thanks everyone

23 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great price!

Very timely and thorough. New truck was picked up and delivered in a timely manner, Just as we were told and they took great care with it. I'd use them again and highly recommend this company. Best of all was the price. Much lower then most!

23 de febrero de 2017
Opinión espontánea

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