Ultra Auto Transport Opiniones 

127
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My wife and I recently had our car transported from Nebraska to Oregon and used the services of ultra auto transport. We are indeed very thankful to Clay Chrouser and his team for the service they p... Ver más

Valorada con 5 estrellas sobre 5

Calmed my fears and provided excellent service in every way !! Delivered car 1 1/2 days early !!! Super nice drivers who update you. Great people on the phone as well...Super highly recommend these ve... Ver más

Valorada con 5 estrellas sobre 5

UAT communicated well with me when they picked up my car in Florida. They also let me know how things were going as they transported the car across the Country, and the driver remained available by h... Ver más

Valorada con 4 estrellas sobre 5

I recently used Ultra Auto to complete my first state to state auto transport transaction. Their brokerage did a great job finding me a very clean, professional and reliable company that delivered my... Ver más

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Información sobre la empresa

  1. Compañía naviera
  2. también en la categoría
  3. Tienda de accesorios para automóviles

Información proporcionada por diversas fuentes externas

With Ultra Auto Transport you not only get your vehicle moved where it needs to go but you get it done as safely, quickly and pain-free as possible. Ultra Auto Transport provides the highest level of service in the industry. We work with only the best Carriers who have a history of superior safety and customer service. Finally, unlike most other auto transport companies, we don’t charge a dime up front. You won’t pay anything until we tell you exactly who is picking up your vehicle and provide you a one or two day window when you can expect pickup.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

127 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(127)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Experience with transport company

I was surprised to get my car in just 2 days. Very fast, efficient service.
Office personnel professional, polite, and helpful with questions. I would recommend them to anyone first and look forward to using them again in the future. Only one recommendation. I was not aware that payment went to the driver after confirmation of delivery on my part. I did not know that I needed to go to the website to do this. Office person called me and guided me through this procedure. It was easy--only a click to complete. I just felt bad that the driver had to wait to be paid after he did such a good job delivering my vehicle. Otherwise, the experience was awesome.
Thank you,
Marko Chisnell

10 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very satisfied from pick up to drop off

I used this company to transport my Lexus SUV from Houston Texas to Sacramento California. From scheduling the pick up in Houston to picking my car up in Sacramento I was pleased with each step. Everyone was very polite , professional and easy to get hold of to coordinate pick up and drop offs.
I would recommend this company for anyone looking to transport a car cross country.

10 de febrero de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

Almost perfect!

Communication from my booking to delivery was top notch. Phone calls and emails ending with a call from thier sub-contracted driver 3hrs from delivery.
It would have been 5stars if they could have matched the lowest bid on u-ship!

9 de febrero de 2017
Opinión espontánea
Logotipo de Ultra Auto Transport

Respuesta de Ultra Auto Transport

Hi Raj,

We appreciate your feedback.

There's a saying "you get what you pay for." While we are often the lowest price on the vast majority of routes, sometimes competitors will quote prices they themselves wouldn't be able to honor. That's why on uShip, most providers do not have a 100% Booking Request Acceptance Rate. Just because you request a booking through uShip at a given price doesn't guarantee that the provider will accept the job at that price and if they do, they may not be able to ship it.

Above all else, we strive to be 100% honest and up-front throughout the process, which includes pricing.

Finally, since you did book your order through uShip, it's not clear what you mean by us "not matching the lowest bid on uShip" if you chose to book our Published Rate, which is an automated pricing model and for which we wouldn't even have the opportunity to match a lower competitor unless you had called us directly.

Thank you for Choosing Ultra Auto Transport and we hope to serve you in the future.

Sincerely,
Ultra Auto Transport

Valorada con 5 estrellas sobre 5

Fast, helpful, polite

This was my first time shipping a car. The people answering the phones were very helpful.

Car was picked up on time. It arrived slightly earlier then I expected and in great shape.

I'll definitely use Ultra Auto Transport again

9 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fair and professional company

I have used Ultra Auto Transport at least half a dozen times for moving different types of vehicles around the country and couldn't be happier with their service. If there's any issues at all their team is on it and everybody is on-board making sure everything gets resolved.

9 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a problem - provided a prompt solution

I was having issues with another provider and ultraautotransport came in and provided a solution in a very short period of time and I was able to meet my deadline. Reasonable price and outstanding customer service.

6 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Great service, on time delivery. Good communication with driver regarding pick up. I would definitely use again.

3 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service, fast delivery

Good service, fast delivery.
I put quite some stuff in the car (according to their regulation), this is a big plus to me.
My car arrived very fast, faster than the schedule.
Only one minor thing is that they told me only a couple of hours before the pickup, much shorter than "at least 24 hours in advance" as they promised.

3 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great!

The driver was very professional and stayed in communication with me the whole time.

3 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Car delivery

Picked up car in New York and delivered to Illinois. Kept in touch and were on time. Great job.

3 de febrero de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Yes, delivery was quick, pickup was as stated

It was quick pickup and delivery. However, I was told the car would be picked up with a hard sided enclosed trailer and it turned out to be soft sided. I read the soft sided trailers are like open transports as far as still exposing the cars to the elements when the weather is bad.
Would have preferred what was agreed upon because I did stipulate a hard sided enclosed trailer.

2 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Transport was great

The company picked up the car in a timely manner even though the location was a bit confused. Time in transit was short, and delivery was prompt. Price was very competitive.

2 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

One and Done

I was able to get a great price to transport my car from CO to CA. They had a very open communication system so you could call the dispatch and they would tell you where your car was. The pick up and drop off dates/times were pretty much on the money (minus one delay of the truck breaking). But even with that my car was delivered the next morning.

2 de febrero de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

Need a flexible schedule to work with these guys

Car was eventually picked up and delivered, but not according to the schedule I was told. I had to continually call the driver directly to get a sense of what day and time they would show up (2+ days late) and when they would deliver (also 2 days late). There was a slight hick-up regarding who pays whom when they delivered, but I steered them to the broker and I believe that was the end of that.

2 de febrero de 2017
Opinión espontánea
Logotipo de Ultra Auto Transport

Respuesta de Ultra Auto Transport

Hi Robert,

Thank you for your feedback.

Some flexibility is required regardless of whom you ship with. (Unless you pay considerably more for guaranteed service.)

When you booked with us through uShip.com, pickup was estimated to occur within 5 days of the vehicle being available and delivery to occur within 6 days of pickup. The reason for these estimates are to account for delays, which can happen occasionally.

Our records indicate that the vehicle was delivered on January 20th (4 days after booking) which was when the uShip payment code was redeemed.

Again, we appreciate all feedback and thank you for your business.

Sincerely,
Ultra Auto Transport

Valorada con 5 estrellas sobre 5

Awesome service

This was the fastest and cheapest transport of a car I have experienced in my life. Highly recommend them.

2 de febrero de 2017
Opinión espontánea

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