United Carpets & Beds - Worksop Opiniones 105

TrustScore: 4.5 sobre 5

4,6

Clarence Road, S80 1QA Worksop, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff all very helpful choosing our new carpet,also carpet fitter pulling out all the stops for fitting so quickly will certainly use again. Rgds mr&mrs wallace

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We would like to praise the manager of the Worksop United Carpets for the amazing service she gave us! Marie worked tirelessly to sort out an misunderstanding over the date our fitter was coming. She... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you Marie for your service and providing me a great deal with my new carpet. It looks fantastic thanks to the very professional fitters who also gave us amazing service. Will always continue to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptional customer service, from walking in Marie was so lovely and attentive! We absolutely love our flooring that was fitted so quickly we couldn’t believe we didn’t have a long wait! Great qualit... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de alfombras
  2. Tienda de muebles para dormitorio
  3. Tienda de pisos
  4. Tienda de muebles
  5. Tienda de mobiliario para salones
  6. Colchonería

Escrito por la empresa

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Escrito por la empresa

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

105 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Staff all very helpful choosing our new…

Staff all very helpful choosing our new carpet,also carpet fitter pulling out all the stops for fitting so quickly will certainly use again. Rgds mr&mrs wallace

4 de mayo de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Alan, thank you for taking the time to leave a review.

We're so pleased that our Worksop store could meet your expectations and provide you with a 5 star service throughout.

We hope to assist you again in the future. Take care!

Valorada con 5 estrellas sobre 5

Carpets…

Extremely satisfied with staff service and products .Well done United carpets ✔

12 de mayo de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Wendy, thank you so much for taking the time to share your experience.

Its great to hear that our Worksop team were able to meet your expectations and provide you with a 5 star service.

We hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

Get to United Carpets

Fabulous selection of carpets ,staff are knowledgeable about the range of carpets , carpet fitter came next day we had a lounge carpet and a stair and landing carpet we could choose when we wanted it fitted as we were decorating fabulous service would definitely recommend. The carpet fitter came lovely chap very professional carpet fitted superbly well done United Carpets.

22 de abril de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Thank you so much for your kind words and the 5 stars!
We look forward to seeing you again.

Kind Regards

United Carpets and Beds

Valorada con 1 estrellas sobre 5

(Worksop branch united carpets) had…

(Worksop branch united carpets) had small bedroom carpet put down was all rucked up and bad lines all through it which it shouldnt of had ! not what i ordered did waste a lot of time with phone calls and having to swap it for what i ordered in the first place shame companies like to try cut corners but did get there in the end with a lot of time wasting.

23 de abril de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Good afternoon Maz, thank you for taking the time to leave feedback.

We’re really sorry to hear about your initial experience with the bedroom carpet. What you’ve described is not the standard we aim to deliver, and we understand how frustrating it must have been to deal with issues like rucking and visible lines—especially when it wasn’t what you originally ordered.

We also apologise for the inconvenience caused by the time spent on phone calls and arranging the replacement. That’s certainly not the smooth experience we want for our customers.

That said, we’re glad we were able to resolve things in the end and ensure you received the correct carpet. Your feedback is important to us, and we’ll be taking it on board to help improve our service and prevent similar situations in the future.

If there’s anything further you’d like to discuss, please don’t hesitate to get in touch.

Kind regards,
The United Team

Valorada con 5 estrellas sobre 5

Thank you Marie for your service and…

Thank you Marie for your service and providing me a great deal with my new carpet. It looks fantastic thanks to the very professional fitters who also gave us amazing service. Will always continue to use your shop as I have for over 24 years.

9 de abril de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hello Patricia thank you for taking the time to leave a review.

Its great that our Worksop store was able to meet your expectations and help you find a great deal on your new carpet.

We're so pleased to hear that you're happy with the finished results. Take care.

Valorada con 5 estrellas sobre 5

High praise for Marie; the manager and the excellent fitter!

We would like to praise the manager of the Worksop United Carpets for the amazing service she gave us! Marie worked tirelessly to sort out an misunderstanding over the date our fitter was coming. She managed to sort out a fantastic fitter within a day's notice so we weren't disappointed. The carpet is of excellent quality at a fabulous price. It was fitted expertly and the fitter cleared up really well! A great big thankyou for a highly recommended service from start to finish!

25 de febrero de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hello Tracey, thank you for taking the time to leave our Worksop store a review.

We're delighted to hear that the team went above and beyond to ensure your expectations were met and you wasnt disappointed. We're so pleased that you're happy with the finished results.

Thank you again for your recommendation. Take care.

Valorada con 5 estrellas sobre 5

Beautiful carpet

Beautiful carpet. Accommodating staff in the shop through to the lovely carpet fitter. Will use again.
Thanks.

10 de enero de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Sally, thank you for taking the time to leave feedback.

We're so pleased to hear that our Worksop store was able to meet your expectations and provide you with a 5 star service throughout.

We hope to assist you again in the future. Take care.

Valorada con 5 estrellas sobre 5

Helpful staff in store

Helpful staff in store
Good price for carpet

16 de enero de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Anne, thank you for taking the time to leave feedback.

We're delighted to hear that our Worksop Store was able to make your experience with us a positive one.

We hope to assist you again in the future. Take care.

Valorada con 5 estrellas sobre 5

This company is excellent

This company is excellent, the staff are friendly and helpful and the stairs carpet was efficiently fitted to a high standard.

10 de diciembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Paul, thank you for taking the time to leave a review.

Its a pleasure to hear that our Worksop store could meet your expectations and provide you with an excellent service and your stairs carpet was fitted efficiently and to a high standard.

Thank you again for the recommendation. Take care.

Valorada con 5 estrellas sobre 5

I can always recommend this company

I can always recommend this company. The team at Worksop always looks after me and my family.
Great value for money with first class service and it doesn’t matter whether you are spending a hundred pounds or ten thousand pounds either, you get the same treatment.
First class service!

14 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Trev, thank you for taking the time to share how our Worksop store did.

We're so glad that the team could look after you and provide you with a first class service that met your expectations.

We hope to get the opportunity to assist you with any projects in the future. Take care.

Valorada con 5 estrellas sobre 5

On time as stated

On time as stated, left everything clean and tidy.

8 de diciembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Julie, thank you for taking the time to leave a review.

We're so pleased to hear that you're happy with the service that you recieved from our Worksop store.

We hope to assist you again in the future. Take care.

Valorada con 5 estrellas sobre 5

Exceptional customer service

Exceptional customer service, from walking in Marie was so lovely and attentive! We absolutely love our flooring that was fitted so quickly we couldn’t believe we didn’t have a long wait! Great quality and fantastic staff! Will definitely be going back for carpets when we are ready!

25 de octubre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Shannon, thank you for taking the time to leave a review.

We're so pleased that our Worksop store could provide you with a quick and efficient service that met your expectations.

We look forward to assisting you again in the future, take care.

Valorada con 3 estrellas sobre 5

Great choice and service in store. Fitting was a different experience

Great choice and service in store. Had the carpet we wanted and was happy with the price.
Regarding the fitting- the fitters turned up with the wrong metal door plate. It didn’t appear they were going to get the correct plate until we mentioned after they were fitting the plate they had brought. We had to highlight it was the wrong plate. Only then did they call the office and had the correct one brought over.
One of the fitters cut his finger and didn’t mention this to us. When they had left and we were vacuuming the mess we found blood stains in a couple of places on the carpet and also a few places on the skirting boards. We would have appreciated being told instead of it just being left. I have photos of the blood stains.

11 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Good afternoon Mr Jarvis, thank you for taking the time to leave feedback.

We’re pleased to hear that you found the right carpet in store and were happy with the service and price. However, we’re very sorry for the issues you encountered during the fitting.

We're glad the store was able to correct the door plate for you. However we would like to hear more about the blood stains left by the independent fitter, please email customerservice@unitedcarpets.co.uk with your details and the images so we can escalate this further.

Kind Regards
The United Team

Valorada con 5 estrellas sobre 5

From purchasing my carpet to it being…

From purchasing my carpet to it being fitted it was a brilliant experience

7 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hello Margaret, thank you for taking the time to leave our Worksop store a review.

We're so pleased that the team could make your experience a brilliant one from purchasing it in store to it being fitted.

We hope to assist you again in the future, take care.

Valorada con 5 estrellas sobre 5

Quick efficient services

Quick efficient services, installer was very professional!

19 de septiembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Andrew, thank you for taking the time to leave our Worksop store a review.

We're so pleased the team could meet your expectations and provide you with a quick and efficient service.

We hope to assist you again soon, take care.

Valorada con 3 estrellas sobre 5

Mixed review

United carpets themselves were very good, good customer service and updates.

Sadly despite being very friendly the fitter scored around our new fitted wooden trim round the room and needed re varnished.

17 de septiembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Good afternoon Louise, thank you for leaving feedback.

We're so glad to hear that you had a positive instore experience when visiting our Worksop store.

Please do not hesitate to contact the store if there is anything we can do to improve your experience, and the store will be more than happy to help.

Kind Regards
The United Team

Valorada con 5 estrellas sobre 5

Lovely service at their shop

Lovely service at their shop. Perfect fitting. Will definitely use again. Than you

22 de agosto de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Maddy, thank you for taking the time to leave our Worksop store feedback.

Its great to hear that they could meet your expectations and provide you with a 5 star service.

We look forward to your next visit with us. Have a wonderful day.

Valorada con 5 estrellas sobre 5

Great work

Great work. Floor looks lovely. Great workmanship. Will use again

16 de septiembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi Kath, thank you for your kind feedback.

We're so pleased our Worksop store could make your experience with us a positive one.

We hope you love your new flooring. We look forward to assisting you again.

Valorada con 5 estrellas sobre 5

and excellent fitter on time…

Rapid and excellent fitter on time friendly good service and excellent fitted

2 de septiembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hi, thank you for the 5 star review.

We're so pleased our Worksop team could meet your expectations and provide you with an excellent service and fitting.

We hope to assist you again in the future, have a wonderful day.

Valorada con 5 estrellas sobre 5

Very helpful ladies in the showroom

Very helpful ladies in the showroom, wide choice of products to choose from, the fitter did a very professional job, we're very happy with the result.

14 de agosto de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Worksop

Respuesta de United Carpets & Beds - Worksop

Hello Sue, thank you for sharing how our Worksop store did.

We're so pleased that the team were able to meet your expectations and provide you with a 5 star service, with a wide choice of products to choose from.

Thanks again for the recommendation, we hope to assist you again in the future.

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