United Carpets & Beds Opiniones 

11.697
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... Ver más

Valorada con 3 estrellas sobre 5

Started with great service at the shop regarding our carpets. But no response after we left regarding a fitting date for kitchen and hallway floor. Leaving us no time before moving to get them done. F... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Really great staff, not pushy or following us around, allowing us to look around and ask questions when needed. Helped us with our choices and quickly got us all sorted out. I believe the fitt... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de alfombras
  2. Tienda de muebles para dormitorio
  3. Tienda de pisos
  4. Tienda de muebles
  5. Tienda de mobiliario para salones
  6. Colchonería

Escrito por la empresa

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Escrito por la empresa

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Información de contacto


4,6

Excelente

TrustScore: 4.5 sobre 5

12 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 98% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(11.697)

1985 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Really happy with my carpets all great…

Really happy with my carpets all great quality and fitted quickly. Staff friendly and helpful in store. Would definitely recommend and use in future. Thank you

13 de julio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Lorena, thank you for taking the time to leave such a kind review.

Its so great to hear that our Leeds store could make your experience with us a positive one with great qaulity carpets and great fitting.

Thank you so much for the recommendation. Take care.

Valorada con 5 estrellas sobre 5

Always great service

Always great service, prices and installation. Always will use them.

15 de junio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Alastair, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Stoke-on-Trent store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

Elton made it easy for us to choose our…

Elton made it easy for us to choose our carpets everything went smoothly , very professional , I think he needs a pay rise

13 de julio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi, thank you for taking the time to leave such a fantastic review.

Its so great to hear that your experience with our Cardiff store went so smoothly and professionally, and that Elton could make choosing your carpet so easy.

Thank you so much for the recommendation. Take care.

Valorada con 4 estrellas sobre 5

The fitting was great but they didn't…

The fitting was great but they didn't sweep under the new flooring and you can feel humps under the floor

1 de junio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Mr Bettison, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Kirkby store. Please don't hesitate to get in contact if you feel like there is anything we can do to improve your experience.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

Excellent customer service as always.

Excellent customer service as always.

11 de junio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Ellen, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cheadle Hulme store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

First class service

From our initial walk into the shop & the welcome we received it was an easy decision to make our purchase.
Furthermore the carpet fitters were excellent in every way.

1 de junio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Phil, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Mansfield store could meet your expectations and provide you with a first class service from walking into the store right through to the fitters finishing the job.

We're so pleased that your are happy with the finished results of your carpets. We hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

Very quick and top quality

Very quick, came round, gave a quote and carpets were down within 4 days. Carpet fitter was very tidy, left no mess.

17 de junio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Andy, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Leeds store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

From going into the store to completing…

From going into the store to completing the fitting , United Carpets were professional. Great staff and workmen ship. Would highly recommend.

10 de julio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Jamie, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Pontefract store could make your experience with us a positive one with great fitting and great staff.

Thank you so much for the recommendation. Take care.

Valorada con 5 estrellas sobre 5

Great experience

Sales people in the store were friendly and knowledgeable. They were patient with my daughter as she made her choices. The fitting was a very reasonable price compared to other stores. The carpet arrived on time and the friendly fitter did a great job. Overall very happy

5 de junio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Pamela, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Queens Road store could meet your daughters expectations and provide you with a great service throughout.

We're so pleased that you & your daughter are happy with the finished results of your carpets.

Thank you so much for your kind recommendation. Have a wonderful day

Valorada con 5 estrellas sobre 5

We absolutely love the carpet the two…

We absolutely love the carpet the two men that came to fit it was so pleasant and polite could not fault them at all lol

26 de junio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Ian, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Chorley store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Really helpful in store and accommodated me when I needed to change the date for fitting. The fitting guy Logan was amazing. Professional, friendly and really helpful as it turned out I had been rushed to hospital when the carpet had to be fitted so he was very helpful with my boys to make sure it could all still be done whilst I was poorly.

20 de junio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Carly, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Mansfield store could meet your expectations and provide you with a great service throughout.
We're so pleased that you're happy with the finished results of your carpets.

Thank you so much for your kind recommendation. Have a wonderful day

Valorada con 5 estrellas sobre 5

10/10 service from ray

Got my carpets sorted by the amazing ray, got everything sorted today within half an hour!
Honestly best carpet place in hull by far definitely recommend 10/10 service

13 de julio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Morgan, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with a 10/10 service throughout.

We're so pleased that you're happy with the overall service that you received.

Thank you so much for your kind recommendation. Have a wonderful day.

Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant , quality friendly service Courtney and Mick we professional and friendly will definitely recommend to family and friends!!!

13 de julio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Claire, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Fenton store could meet your expectations and provide you with a brilliant service throughout.

We're so pleased that you're happy with the overall service that you received.

Thank you so much for your kind recommendation. Have a wonderful day.

Valorada con 5 estrellas sobre 5

The best shop ever

The best shop ever, staff is friendly . Everything is ok.

13 de julio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Chris, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Dudley store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

Very quick and reliable service

Very quick and reliable service. Carpet is good quality and price is reasonable. It was fitted within days of ordering. Really happy with the result. Couldn’t fault the service or product.

25 de mayo de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Deanna, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Stoke-on-Trent store could make your experience with us a positive one with great fitting and good qaulity carpet.

Thank you so much for the recommendation. Take care.

Valorada con 5 estrellas sobre 5

Really helpful staff

Mark and Darren were fantastic, Really helpful staff, made everything seem simple, and a great selection of products!

11 de julio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Scott, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Dudley store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valorada con 2 estrellas sobre 5

Let down by subcontractor fitters

Good service from the shop, organised and great products but they were let down badly by the subcontractor fitters. Poor fitting of the floor and still not right after a revisit. Having to send photos of defects over to the shop prolongs the wait for a decent floor. Hopefully they will get it right on the third attempt. May update if things are sorted.

10 de julio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Good afternoon Alison, thank you for taking the time to leave your feedback. We're really pleased to hear you were happy with the service you received in store. However, we're very sorry to learn that the fitting has not met the standard either you or we expect.

We completely understand how frustrating it is to have to wait while issues are resolved. Requesting photos helps us assess the situation as quickly as possible and ensure our fitting team has the information they need before attending, so we really appreciate your patience throughout this process.

We're committed to getting your floor finished to the standard it should have been from the outset, and we'll continue working wit the fitting team until this is resolved. Thank you again for your honest feedback, and we hope to restore your confidence by achieving the result you expected. Please don't hesitate to contact customerservice@unitedcarpets.co.uk if you need any further assistance, and our team will be more than happy to help.

Kind Regards
The United Team

Valorada con 5 estrellas sobre 5

Excellent service 😀

From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly.
CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst doing what we asked of him! 10/10

19 de junio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Heather, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Boston store could meet your expectations and provide you with an excellent service throughout.

We're so pleased that you're happy with the overall service that you received.

Thank you so much for your kind recommendation. Have a wonderful day.

Valorada con 5 estrellas sobre 5

gary was very helpful

gary was very helpful, approachable, and made for a swift and easy purchase. very happy

9 de julio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Joshua, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Kirby store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

Great company

Great company, very efficient, excellent quality and very competitive price.
Staff were extremely friendly and helpful. The carpet fitter was excellent and very professional.
I would highly recommend this company and would definitely use them again.

8 de julio de 2026
Opinión espontánea
Logotipo de United Carpets & Beds

Respuesta de United Carpets & Beds

Hi Mrs Stanley, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Stechford store could meet your expectations and provide you with an efficient and excellent service throughout. We're so pleased that you're happy with the finished results of your carpets.

Thank you so much for your kind recommendation. Have a wonderful day.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más