Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very unprofessional run by a young lad who's parent bought the business for him. Generally young staff with poor customer service. One of the female staff is regularly seen driving round hoole using... Ver más

Valorada con 1 estrellas sobre 5

They have recently changed their name to Dwell Estate Agent under same management and staff. I was a tenant lived in a property for 5 years, and I was asked to move out by section 21 and after I mov... Ver más

Valorada con 4 estrellas sobre 5

I don't understand why people use high street agents anymore specially as they just list properties on right move and zoopla and sit down and wait for tenants to contact them. So don't waste your... Ver más

Valorada con 1 estrellas sobre 5

Tough and heartbreaking story on BBC news, 6pm Tuesday 15th November. I lived with similar conditions - white rot around the sink - the most precious area for food prep. After repeated reque... Ver más

Información sobre la empresa


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

749 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,4

Todas las opiniones

(749)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

All the online agents advertise on all…

All the online agents advertise on all the main sites. Urban.co.uk is no different here. However, where they excel is with personal service. You can phone and speak to a person every time. The staff are always very helpful, polite and efficient. I would highly recommend them.

20 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. I found a tenant very quickly and Urban were there to help the process. I will use them again and keep away from the expensive high street agents

9 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been using Urban to advertise…

I’ve been using Urban to advertise rental for the past four years. They are always a pleasure to work with. The service is professional and timely, and the charge is honest and fair. Wouldn’t want to go back to deal with some of the high street agencies who would offer a higher rental price to get your business and only to mark it down afterwards.

2 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Daniel and the team at urban have…

Daniel and the team at urban have always been very helpful. Daniel is always a great support with his wide knowledge and great attitude.
Thanks Daniel for always being so helpful.

25 de octubre de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

The way forward

I've been using this service for years. Very helpful and professional for landlords who are self motivated and confident managing tenants themselves. Everyone finds properties on Rightmove these days, so the value of the traditional third party property agency is diminished. This is the way forward in my opinion.

20 de octubre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very easy to use

Very easy to use, As a landlord for the last 5 years i have always used agents to rent my property's but will never go back after how easy Urban have made it. Not to mention is a fraction of the price. I will definitely be a return customer

18 de octubre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was very impressed with the…

I was very impressed with the intelligent and quick response's to my questions whilst talking with Jordon.

I am very pleased he contacted me and took the time to go over Urban program and discussion for information and qualifications with Emoov for future sale of property .

I am seriously considering working with Urban for my next vacant flat whilst I am reviewing when and how best to sell my property

16 de octubre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would definitely recommend using…

I would definitely recommend using urban.co.uk
Very easy to get through to staff who are all very friendly and helpful.
Extremely good value for money
Exceptional service
A really great experience
Thank you urban for making everything so easy and stress-free

12 de octubre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

So easy and efficient to use

So easy and efficient to use, it suits me perfectly and allows me to both market my property and carry out viewings extremely quickly. Will definitely continue to use.

9 de octubre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient and good advice

They marketed my property promptly, fed changes to the advert through to the web sites, and provided help and advice when I needed it.
Recommended.

26 de septiembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good web site

Very good web site, clear and easy to understand. Good communications with prospective tenant enquiries. reasonably priced.

26 de septiembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

I let 3 properties with urban

I let 3 properties with urban, and would definitely recommend this company for anyone who simply wants the tenants, but is willing to carry out the viewing's and paperwork etc...

I would like to suggest though, an option for urban to give to landlords to fill in a tenancy online. For example a base document such as an up to date ast, and then allowing the correct info to be filled in online, and then it can simply be printed and signed, or perhaps even better, signed electronically when the tenant gets an email to the document.

I for one would happily pay for this service, as it saves me time writing and printing scanning and asking the tenants to send the documents back etc...

In any case though, urban is a great letting service.

21 de septiembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

If your are doubting - Do It!

I was unsure who to use and how to market my rental properties which gave me the opportunity to add my personal touch and stay in control. Urban gave me all of this. I was able to upload my own descriptions and photos, yet ask for extra services and help if needed and availability and the standard of support was excellent.
Both my properties were let within a month. I call that good!

10 de septiembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, efficient, responsive and fairly priced. We found Urban to be really helpful and guided us through the process of letting a property for the first time. Would recommend them.

10 de septiembre de 2018
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más