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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Good at hiding behind a computer n avoiding giving answers to any problems in Viadux !! Had meeting with management regarding numerous problems found them ignorant !Don’t think they listened also be v... Ver más

Valorada con 5 estrellas sobre 5

Hannah and Johanne made this the easiest and quickest process ever. So quick with their responses and explained everything so clearly. Couldn’t recommend these ladies enough!!

Valorada con 5 estrellas sobre 5

I have had an excellent experience with the Urbanbubble lettings team. Dorota called me within minutes of my initial enquiry on Rightmove and was able to book me in for a viewing straight away. At the... Ver más

Valorada con 5 estrellas sobre 5

Carl did a fantastic job. Not only did he fix my door using a higher quality latch than what I had before, he also, without prior notice, fixed my window which had become stuck shut just yesterday. I... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de administración de propiedades

Escrito por la empresa

We are an award-winning property operator specialising in the leasing & management of residential communities.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

477 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 67% de las opiniones negativas

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4,0

Todas las opiniones

(477)

142 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Adeeb is nothing short of amazing!

Adeeb is nothing short of amazing!
We have let our property with Urban bubble for 18 months
He lets us know of any issues immediately, is hugely diligent on payments being made on time and is extremely helpful with sharing any necessary documents for administrative purposes. I could not recommend his services enough and is largely the reason we continue to work with Urban Bubble, thanks so much Adeeb!!!

3 de marzo de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Hi Brett! Thank you for continuing to work with us and placing your trust in our team. Adeeb is extremely hardworking! We will let him know about this review! Thanks from urbanbubble

Valorada con 5 estrellas sobre 5

Quick and effecient service

Quick and effecient service. Very organised and put together. Special shout out to Louise who did my viewing. He was very kind and polite.

25 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Hi Kimberly, we are really glad your experience with us has been great thanks to Louise! Thank you from urbanbubble

Valorada con 5 estrellas sobre 5

A decent moving in experience

My move-in experience was flawless. I received fast replies throughout the process, and Louise was especially helpful.

28 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

We are so glad everything went smoothly for you. We'll be sure to let Louise know about the positive review too, thanks for renting with us!

Valorada con 5 estrellas sobre 5

Massive shoutout to Adeeb for his…

Massive shoutout to Adeeb for his brilliant work. He always keep me in a loop for my rental payments. I can tell he knows how to do his job in perfect way. Many thanks Adeeb for keeping me informed. Highly recommend

25 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

We are delighted that you had a positive experience with Adeeb! We'll be sure to let him know about your review, thanks from urbanbubble

Valorada con 5 estrellas sobre 5

Adeeb has been extraordinary from the…

Adeeb has been extraordinary from the start. He has been taking care of my tenants so I dont need to worry about that whatsoever. His hardwork truely appreciated, well done lad :).

25 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Hi Georgie! It's our pleasure to take care of your property. Adeeb is extremely hardworking! We will let him know about this review! Thanks from urbanbubble

Valorada con 5 estrellas sobre 5

Thank you very much to the staff

Thank you very much to the staff who helped us to get a nice apartment at the best price, especially Johanne, and Mou,Aadil

Thanks 💐💐

26 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Hi Abdallah! Thanks so much for taking the time to leave your review; we are so glad everything ran smoothly for you. We will be sure to let the team know

Valorada con 5 estrellas sobre 5

Urbanbubble Lettings

From my first meeting with Urbanbubble, Mohamed has given a great service and sound advice! Found a tenant on the second viewing just a few days after being advertised. Thank you Mohamed for a seamless process.
I have been using Urbanbubble for years and once again I am really pleased with the whole experience. Thank you

24 de febrero de 2025
Opinión espontánea
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Respuesta de urbanbubble

We are delighted that you had a positive experience with us and have chosen to stay with us for so long! Thank you from urbanbubble.

Valorada con 5 estrellas sobre 5

Excellent service - thanks Adeen

Adeeb has been excellent. Quick to respond to questions and always keeping me informed.

20 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Hi Kelly! We are glad everything is going smoothly for you. We'll be sure to let him know, thanks from urbanbubble

Valorada con 5 estrellas sobre 5

Five Stars reviews for Adeeb!

Five Stars review for Adeeb for his amazing services. He is always top of things when it comes to collecting rent from my tenants. Highly impressed for his extraordinary hardwork. Well done Adeeb!

21 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

It's our pleasure to take care of your property. Thanks for the positive review on Adeeb and his brilliant work.

Valorada con 4 estrellas sobre 5

Rental Arrears : Fifty5ive

Thanks to Adeeb! My tenant's rental arrears issue was solved in a short period. And I really appreciate his information updating during the period.

21 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

We are so glad that you're happy with Adeeb's service! We'll be sure to let him know, thanks from urbanbubble

Valorada con 5 estrellas sobre 5

Adeeb is truly a star!

Adeeb is truly a star!

I had many good experiences with Adeeb already but this time, I was bit concerned as this time my tenant was in rental arrears for two months and they were not making payments at all. Adeeb brilliant efforts and attempts made tenants cleared all the arrears and I got my money. Thanks Adeeb for your brilliant work!

17 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Thanks for the positive review about Adeeb, he's extremely hardworking! We will let him know about this review! Thanks from urbanbubble

Valorada con 1 estrellas sobre 5

Security is a concern

The development where I live is great, with friendly staff on concierge and the upkeep is generally good. There’s a disconnect from what L&G advertise and what is offered, however. My apartment was broken into early morning by police (wrong address) and management just shrugged their shoulders. Problem resolution is non existent and considering such a huge deal, they made no effort to try and make things right afterwards or offer a move. I’ve heard the same about my development and other developments, from neighbours and ex-staff. If it’s a short term let, you’ll probably be fine but be wary of security etc.

2 de agosto de 2024
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Hello Jack, thank you for your feedback. We have looked into our records and can confirm that this incident occurred in August 2023, as you were informed at the time, the Police gave us your apartment number, but wouldn't disclose the individual they were looking for, therefore we had to comply with their request. Our team reached out to clarify the situation, and we apologise if you felt unsupported.
The security and well-being of our residents remain our top priority, but if you still have any concerns or feel there is anything further we can do, please don’t hesitate to reach out to the site team. Thank you from the urbanbubble team

Valorada con 5 estrellas sobre 5

Dora is amazing

Dora is amazing. Super efficient!

21 de febrero de 2025
Opinión espontánea
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Respuesta de urbanbubble

Hi Orlando, we are really glad your experience with us has been great thanks to Dora! Thank you from urbanbubble.

Valorada con 5 estrellas sobre 5

Mohammed is sooooo nice

Mohammed is sooooo nice! he leads me to view oxygen tower and finally got a 1bed apartment with a vier big balcony. thanks for his help, i am willing to
recommend him to my friends

5 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Thanks, Ying Li! We are delighted that you had a positive experience with us and would recommend us, thank you from urbanbubble.

Valorada con 5 estrellas sobre 5

Like the service of Mohamed

My first working with was enjoyable. He was prompt to my questions and requests. I asked him for a video of my property and he sent me the next day. His responses to my silly questions were informative and friendly. Really like his service.

20 de febrero de 2025
Logotipo de urbanbubble

Respuesta de urbanbubble

Thanks for the positive review about Mohamed, he's extremely hardworking! We will let him know about this review! Thanks from urbanbubble

Valorada con 4 estrellas sobre 5

Quick respond to problems I had

Quick respond to problems I had. Mr Adeeb ahmed was very kind and his service was good and beneficial.

15 de enero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Hi Shachar! Thanks for highlighting Adeeb's work! We are so glad your experience with us has been as smooth as possible. Thanks from urbanbubble

Valorada con 4 estrellas sobre 5

Adeeb from the arrears is good

Adeed from the Manchester team is great, help to remind and chase the rental payment from the tenants efficiently.

20 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

It's our pleasure to take care of your property. Thanks for the positive review on Adeeb and his brilliant work.

Valorada con 1 estrellas sobre 5

I contacted Mr

I contacted Mr. Muhammad to solve my problem, but that did not happen, and he asked me to contact customer service, even though he could do that.

15 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Hi Said, we're very sorry to hear about this! We have requested more information so we can get this solved for you. You can also email us at info@urbanbubble.co.uk with your personal details and more information on the issue so we can help resolve it. Thank you for your understanding.

Valorada con 5 estrellas sobre 5

Review for Ademola

Review for Ademola – Concierge at Lightbox & The heart blue Apartments, Media City

Ademola is an outstanding concierge at Lightbox Apartments in Media City. He is always incredibly helpful, professional, and friendly.

No matter the request, Ademola goes above and beyond to assist residents with a smile. His welcoming attitude and commitment to excellent service create a warm and reassuring atmosphere. Whether it’s handling deliveries or simply greeting residents with kindness, he consistently demonstrates professionalism and care.

His dedication and positive attitude truly set him apart. Lightbox & The Heart Blue Apartments are lucky to have him, and his hard work is deeply appreciated by everyone. Highly recommended!

Louise & Dan x

11 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Hi Louise and Dan! We are so pleased that Ademola has made your experience at Lightbox that much better! The MediaCityUK buildings are fantastic, and it's down to team members like him, thank you!

Valorada con 5 estrellas sobre 5

First time rental, great customer service

This being my first time rental out of university housing urban bubble has made the whole process streamlined and easy! Would definitely recommend. Recently had an issue with payments that was swiftly fixed within half an hour, special thanks to Rose and Joe who were really kind and helpful!

11 de febrero de 2025
Opinión espontánea
Logotipo de urbanbubble

Respuesta de urbanbubble

Hi Joseph! Thanks so much for taking the time to leave your review; we are so glad everything ran smoothly for you. We will be sure to let the team know.

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