UrbaneBox Opiniones 117

TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

These clothes are cheaply made Chinese imported clothes. They even arrive in foreign wholesaler packaging. Quality is average. Mostly dislike that if you don’t like an item you absolutely can’t return... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Don't waste your time and energy. If you do make it and want to return the items, that seem like random clothing imss, the fun part begins when working with them to return is problematic, no response... Ver más

Valorada con 1 estrellas sobre 5

My wife was wanting to expand her wardrobe after having our kids. I thought this would be a nice way to do that. I was wrong. The clothing selections are random and often very inappropriate for b... Ver más

Valorada con 5 estrellas sobre 5

I've used several other clothing subscription companies before using Urbane Box, but I found that UB suited my needs much better. Their quality and style was much better than others I had tried. Their... Ver más

Información sobre la empresa

  1. Compras y moda

Información proporcionada por diversas fuentes externas

Online styling and subscription service for men and women. Hand-selected outfits by stylists shipped straight to your doorstep. No obligations, free shipping and no fees!


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

117 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Try a different subscription box

I would not recommend this subscription box. You have no opportunity to review the clothing before it's sent to you or even request certain pieces (like jackets, jeans, etc.) you need in your wardrobe. They charge a fee if you want to return it. They also charge a fee for simply cancelling your subscription.

2 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Got ghosted when I tried to return items

The items that I received were nice but not the right size. I sent 4 emails over the week with no response. I went to their facebook page and left a review. They then blocked me from the site so I can't send them a message there. They have no phone number so you're left with no response. DO NOT USE THIS SERVICE.

13 de marzo de 2021
Valorada con 1 estrellas sobre 5

The clothing isn't great quality

The clothing isn't great quality, even if you cancel after your first box (with confirmation) and remove your card info. They continue to charge you, they save your information in their system so they can. They claim I didn't enter my cancelation correctly. Even after I sent the EMAIL with confirmation.

15 de diciembre de 2020
Valorada con 5 estrellas sobre 5

I love getting my monthly UrbaneBox…

I love getting my monthly UrbaneBox package! I guess its because I love surprises. The clothes are always really cute and stylish for only $65 a month! Looking forward to my November package already!!

29 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

If you wanna get left over clothes from…

If you wanna get left over clothes from k-momo & walmart sent to you subscribe. Very cheap clothes. Never received all "3" outfits. Not a good experience. If you care about quality, customer service and fashion don't use this service. Went with competitor and loving them.

24 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hidden Fees. Stay far away!

Honestly the ugliest clothes I have ever received and extremely cheap quality. Tons of hidden fees as well. Want to exchange the clothes? A fee. Want to get a different size? A fee. Want to cancel? That's another fee. Stay far away from this company.

10 de septiembre de 2020
Valorada con 5 estrellas sobre 5

My experience with Urbanebox exceeded…

My experience with Urbanebox exceeded my expectations. Very accommodating and helpful. I was able to go from having little idea what I wanted to having it perfected in less than 2 boxes. I didnt realize I am not a fan of dresses, but the button down shirt is a different story. It is not only is the best fitting shirt I have ever owned, but also the most comfortable. The Amelia jeans feel like they were made for me! I definitely recommend this company above all else. Who doesnt love increasing their wardrobe with their own personal stylist?!

6 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Seasons not considered and cancel fee

I got a single box today and was extremely disappointed. The clothing quality was acceptable, but to receive a sweater and a heavyweight cardigan on a 70 degree first day of spring felt like the servicewas cleaning out the closet rather than selecting clothing for me.

Updated: $30 cancellation fee isn’t mentioned in the FAQs. I’m sure it was mentioned in a user agreement but when you post an FAQ about cancellation I feel it’s appropriate to be upfront about any possible fees.

19 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy thus far

Very happy thus far. Received brands from Original Penguin and Ben Sherman. I guess they stopped doing their own brands, which I think has improved the quality.

27 de febrero de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

buyer beware

I got a few decent items but the experience is in no way as described. It doesn't matter what you tell them, they do not take it into consideration, you do not have a personal stylist and they do not care at all. Plus, make sure you read the fine print because they require a 2 month commitment or you get charged. My second package was filled with 1 shirt i liked and a white golf polo. The golf polo had no tags and could have been used for all I know. Lastly, after I got charged for cancelling, I offered to continue on with them, to get my discount and to try a 2nd package. Their reply was that they would send me one more package and then cancel me. They didn't even give me the option to stay on. I knew my package was gonna suck. They cancelled my login, didn't send me tracking or tell me the package shipped. Just awful customer service.

27 de febrero de 2020
Opinión espontánea

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