Well we opened the boxes one piece was damaged it happens but we’re also missing a couple of other pieces 4 to be exact when we called about it they said it will take over 30 days so we have a shed wi... Ver más
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Consulta las opiniones de los clientes
Easy to put together. The shrink-wrapped plastic covering on the painted side of each piece ensured that no piece was scratched in transit, but was exceedingly tedious to remove so a point off for th... Ver más
La empresa ha respondido
When the packages arrive, be sure to check all the parts carefully. I didn't do that and only realized some pieces were missing during assembly. Which delayed my planting plans. Veikous customer servi... Ver más
La empresa ha respondido
The chicken coop structure is genuinely impressive and feels like it'll last. Only issue was the assembly guide - it's a bit confusing to follow. We got it done eventually though.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Founded in 2017, Veikous is dedicated to delivering high-quality products at competitive prices. We design and manufacture backyard and garden supplies to provide you with the ultimate outdoor living experience.
Información de contacto
728 W Rider St, 92571, Perris, Estados Unidos
- 1-858-324-1911
- customerservice@veikous.com
- www.veikous.com
3,7
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50 opiniones
Ha contestado el 89% de las opiniones negativas
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this fence material is way thicker than…
this fence material is way thicker than i expected for the price. hid my ac unit perfectly and i just sank it in the ground. simple setup
1 de abril de 2026
Opinión espontánea
Respuesta de Veikous
Thank you for taking the time to share this with us. We're so glad to hear that the fence material exceeded your expectations and hides your AC unit. Really appreciate your kind words, and we hope you enjoy your new fence for years to come.
Well we opened the boxes one piece was…
Well we opened the boxes one piece was damaged it happens but we’re also missing a couple of other pieces 4 to be exact when we called about it they said it will take over 30 days so we have a shed with no front end at all and have to wait very displeased with customer service so be careful even if you notify them in time they are in no rush!! Good luck!!
21 de abril de 2026
Opinión espontánea
Respuesta de Veikous
We're very sorry to hear about your experience. We take issues like damaged and missing parts seriously, and we truly regret the inconvenience and frustration this has brought you.
Regarding the replacement for the damaged and missing parts, they need to be prepared and arranged by our factory, which does require some processing time. Still, we are very sorry that this has caused such a long delay for you.
We never meant to make you feel like we were in no rush. Since we are unable to see your order information here, could you please contact our customer service team at [customerservice@veikous.com]? We will contact the factory to speed up the parts preparation and work with you to reach a satisfactory solution.
Thank you for your honest feedback, and we sincerely apologize again for letting you down.
DO NOT BUY FROM VEIKOUS!!👎💩😡
DO NOT BUY FROM VEIKOUS!!👎💩😡
The parts don't fit correctly and Veikous does not want to honor their warranty. Their customer service is very poor, no matter how many pictures or proof you send, they find a way out of helping you. Very dissappointed.. Poor instructions small two dimensional unclear pictures.
I ended up having to fix the raised garden bed myself by installing metal support brackets.
I bought the raised garden bed, the bottom pieces of wood kept falling out and did not fit well in the grooves. They were a bit too small. I assembled it with much difficulty due to the instructions. I was hoping for the best, but with the weight of the dirt on top, 2 out of the 3 boards fell through.
I sent pictures from the bottom.
Customer service wanted me to measure exactly each piece of board and make pictures from the top. Whatever proof I offered did not seem to be good enough to honor the warranty. Very disappointed, very poor and unhelpful customer service!
1 de mayo de 2026
Opinión espontánea
Respuesta de Veikous
Thank you for sharing your experience, and we're truly sorry for the inconvenience. This is not the level of quality or service we aim to provide.
We sincerely apologize for any misunderstanding during our communication process. Our customer service team requires relevant photos and evidence to verify product issues and process warranty accordingly, and we regret that this procedure caused you extra trouble and frustration. This is an issue that should never have been yours to bear.
Our team has reached out to you via our customer service email [customerservice@veikous.com] to provide a proper resolution. Additionally, thank you for your feedback regarding the instructions and after-sales process, which will help us optimize and deliver a better experience for our customers. We truly hope to have the opportunity to earn back your trust.
The gazebo is finally up on the deck…
The gazebo is finally up on the deck and it's definitely robust. Assembly was honestly a struggle and tested my patience, but the thick material and easy-to-use netting make up for it.
4 de marzo de 2026
Opinión espontánea
Respuesta de Veikous
Thanks for your honest feedback. So glad the gazebo hit the mark with its sturdy build and netting. We totally understand that assembly took time and effort, and we truly appreciate your patience throughout the process. Thank you for your business and support.
The chicken coop structure is genuinely…
The chicken coop structure is genuinely impressive and feels like it'll last. Only issue was the assembly guide - it's a bit confusing to follow. We got it done eventually though.
3 de marzo de 2026
Opinión espontánea
Respuesta de Veikous
Thank you for your feedback. We're delighted to hear that you find the chicken coop structure impressive. We appreciate you bringing the assembly guide issue to our attention. If you have any suggestions or need any help, please feel free to contact us. Thank you again for choosing our product.
Actually surprised by how big the…
Actually surprised by how big the Veikous chicken coop is. I've got six hens in there currently and there's still a ton of extra room for them to move. The metal wire is thick and keeps them safe, which is all I really care about.
8 de marzo de 2026
Opinión espontánea
Respuesta de Veikous
Thank you for the kind words. We are happy to hear that you love the coop. Hope your hens continue to enjoy this new home.
Overall impression
The structure of your cedar pergola is compact than expected, bolt holes are all predrilled, and the work grate. And it is sooo much quicker and easier than stick-built. The seller was responsive to the couple of concerns I had.
11 de febrero de 2026
Opinión espontánea
Respuesta de Veikous
Thank you for the review. We’re thrilled to hear our pergola met your expectations. We’re also glad we could assist with your questions quickly. Enjoy your pergola.
Easy to put together
Easy to put together. The shrink-wrapped plastic covering on the painted side of each piece ensured that no piece was scratched in transit, but was exceedingly tedious to remove so a point off for that. (Paper in between each piece probably would have served the same purpose, been easy to remove, and would have been recyclable.) I have not yet had these for a season to comment on durability.
28 de marzo de 2026
Respuesta de Veikous
We are grateful you chose our raised garden beds and sorry that the plastic covering has affected your experience. Thank you for your business and reach out anytime.
Great communication with shipping and…
Great communication with shipping and nice product at reasonable price
26 de marzo de 2026
Respuesta de Veikous
Thank you for choosing Veikous. We’re glad to hear the communication and product hit the mark. Thanks again for your trust.
Respuesta de Veikous
Thank you for the feedback. We appreciate your support and are happy to hear you love the garden beds.
Check your package
When the packages arrive, be sure to check all the parts carefully. I didn't do that and only realized some pieces were missing during assembly. Which delayed my planting plans. Veikous customer service was very responsive and helped resolve the issue. I'll update my review after the greenhouse is fully assembled.
5 de febrero de 2026
Opinión espontánea
Respuesta de Veikous
Thank you for taking the time to share this review. Sorry that some parts were missing, and we’re glad our customer service team was able to respond quickly and resolve the issue for you. We look forward to your review update after assembly, and hope you enjoy many happy planting seasons ahead.
great product
great product. have them all put together but haven't filled them with soil yet.
27 de marzo de 2026
Respuesta de Veikous
We appreciate you sharing your experience and are always here if you have any questions. Thank you for choosing Veikous.
Respuesta de Veikous
Thanks for your support. We're thrilled to know you love our product. Enjoy your product!
DO NOT BUY THE METAL SHEDS
PLEASE DO YOURSELF A FAVOR AND DO NOT BUY THE METAL SHEDS. THEY ARE AWEFUL AND CUSTOMER SERVICE IS A JOKE. Bought an 10'x6' metal shed through Lowes on line. Had an extremely difficult time putting this shed together as pre drilled holes didn't match up with items, therefore had to drill my own. If I hadn't started to put it together , I would have returned it immediately. Thought the first set of wrong holes drilled was an accident, but this continued throughout the entire process. And now the shed doors are not working properly. After going thru the process of contacting their customer service dept, they were useless. Absolutely no help and was making me jump thru hoops. Terrible company with terrible customer service.
31 de marzo de 2026
Opinión espontánea
Respuesta de Veikous
We sincerely apologize for the frustrating experience you’ve had with the 10'x6' metal shed. Misaligned pre-drilled holes and malfunctioning doors are absolutely not the quality or experience we want our customers to have.
Since we cannot view your order information here, could you please provide your Lowe's order number to our customer service team at customerservice@veikous.com? We would like to properly resolve this for you, such as offering a partial refund or other compensation solutions. We hope to earn back your trust.
Respuesta de Veikous
We are glad to hear that you are satisfied with our product. Thank you for your positive feedback. We look forward to serving you again in the near future.
Nice Greenhouse
I live in Alabama, my son and I made sure the insulation and foundation were solid enough. So far, after strong winds and rain and snow, the greenhouse is still working.
8 de enero de 2026
Opinión espontánea
Respuesta de Veikous
Thank you for the wonderful feedback. Your support is our greatest motivation. We hope you continue to enjoy the outdoor living with your greenhouse.
THIS company is a rip off that send me…
THIS company is a rip off that send me swing set( with missing parts) There is lack of communication with customer service. I have wasted 448.00 and cant assemble my swing set
9 de marzo de 2026
Opinión espontánea
Respuesta de Veikous
We sincerely apologize for the issues you experienced with the swing. We regret that the missing parts and lack of communication caused you frustration.
For the missing parts, we will arrange for shipment as soon as we confirm the corresponding part numbers. To proceed, we need your assistance in providing photos and confirming the parts details. We sincerely apologize for any inconvenience or misunderstanding caused during the communication process.
We have reached out to you via email to follow up on this matter. Please rest assured that we are committed to making things right. We truly appreciate your business and will provide you with a reasonable solution.
Heavy Duty Coop
No flimsy tarp on top like a lot of others out there. It's similar to the metal dog crate. The frame is heavy, but we get serious gusts hero so I still staked it down with some extra anchors. No rust after a few weeks of use and my chickens seem settled.
17 de diciembre de 2025
Opinión espontánea
Respuesta de Veikous
Thank you for the kind review and for choosing Veikous. We are thrilled to hear you are pleased with your recent order. We hope you'll enjoy this coop for many years to come.
Great product at a great price
Great product at a great price. Shipping was fast, table arrived in good condition despite the large size and weight of the package. Overall quality was above expectations for the price. Assembled easily and everything fit together well. I would buy again. Thanks!
24 de febrero de 2026
Respuesta de Veikous
We really appreciate your fantastic feedback. Offering great quality at a fair price is our main goal. Thanks for choosing us, and we hope you enjoy it for years to come.
All six boxes
All six boxes. Haven’t opened yet waiting for a few good days but I’m sure it’s perfect. Will let you know
25 de febrero de 2026
Respuesta de Veikous
Thanks for your trust. It's great to know you love our product. We are always here for you whenever you need us, and we'd love to hear your feedback. Thanks again for choosing Veikous.
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