Buyer beware! Ordered a gazebo and it arrived with a hole in one of the roof panels. I have been trying for a month now to get the issue fixed, simply asking for an ETA on the replacement part and the... Ver más
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Consulta las opiniones de los clientes
When the packages arrive, be sure to check all the parts carefully. I didn't do that and only realized some pieces were missing during assembly. Which delayed my planting plans. Veikous customer servi... Ver más
La empresa ha respondido
Easy to put together. The shrink-wrapped plastic covering on the painted side of each piece ensured that no piece was scratched in transit, but was exceedingly tedious to remove so a point off for th... Ver más
La empresa ha respondido
Nice gazebo and shipping was excellent. Everything was packaged beautifully and easy instructions. Very happy with my purchase.
Información sobre la empresa
Escrito por la empresa
Founded in 2017, Veikous is dedicated to delivering high-quality products at competitive prices. We design and manufacture backyard and garden supplies to provide you with the ultimate outdoor living experience.
Información de contacto
728 W Rider St, 92571, Perris, Estados Unidos
- 1-858-324-1911
- customerservice@veikous.com
- www.veikous.com
Ha contestado el 95% de las opiniones negativas
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Heavy Duty Coop
No flimsy tarp on top like a lot of others out there. It's similar to the metal dog crate. The frame is heavy, but we get serious gusts hero so I still staked it down with some extra anchors. No rust after a few weeks of use and my chickens seem settled.

Respuesta de Veikous
Great product at a great price
Great product at a great price. Shipping was fast, table arrived in good condition despite the large size and weight of the package. Overall quality was above expectations for the price. Assembled easily and everything fit together well. I would buy again. Thanks!

Respuesta de Veikous
All six boxes
All six boxes. Haven’t opened yet waiting for a few good days but I’m sure it’s perfect. Will let you know

Respuesta de Veikous
DO NOT BUY THIS
DO NOT BUY THIS! My ridge beam connector broke with a light snow, parts break not a big deal. However you cannot buy replacement parts for the Greenhouse!!! Purchased from HD, but they told me to call Veikous to get replacement parts! Veikous states that they will only sell a whole new one. NO parts what-so-ever!
Wow, they see this review and tell me to contact customer service! I call and Guess what ??? Their resolution was to sell me another 8x16 greenhouse. NO parts. NO Discount.

Respuesta de Veikous
Don’t fall for the good deal- don’t do it
Don’t fall for the good deal- it’s too good to be true. The greenhouse arrived and was assembled. As we assembled it we noticed inconsistencies in the length of the panels where a few wouldn’t even reach over the frame so there were gas that’s couldn’t be sealed. some of the screw/bolts got stripped easily, and the frame was immediately unstable. Within a week it was falling apart with panels falling out and the door sagging enough it couldn’t be closed properly. Put the panels back and again with a little rain panels were falling out again. The roof dipped in even with the two small supports that were provided. We anchored it since they didn’t provide anchors, and even with them the whole greenhouse started to slant one way so we just ended up taking it back down within two weeks of having it up. Not worth the hassle and the horrible customer service.

Respuesta de Veikous
All six boxes were in well packaged
All six boxes came packaged well and on time. Once we are able to install the greenhouse we will update our review.

Respuesta de Veikous
8x10 Greenhouse
Shipping was fast. Product was exactly what we expected and everything was there, including a few extras just in case you lost a screw. Instructions super easy to follow! Was able to put it up in a days time frame.

Respuesta de Veikous
Sturdy Chicken Coop for My Backyard
I chose this Veikous chicken coop because the size is just right for my backyard, and the metal roof feels sturdy. It took me around 2 hours to assemble. It goes much faster if you build it on a dry day. It rained here before I finished putting the roof on, so I had to wait a day for things to dry before moving the chickens in.

Respuesta de Veikous
This company is a fraud!!
This company is a fraud!!! I've filed claims with the BBB. Boyght the 8x8 shed, 18 pieces damaged. Call they're so called customer service dept only to get hung up on by some employee named Joel ..he refused to give me his badge number or last name!! Then emailing another horrible employee. ..TRACY BUCHANAN who's MULTIPLE EMAILS refuse to provide me with any supervisor/management information!!! She has emailed multiple times that she cannot provide any information regarding her bosses!!!! Unbelievable!!! Her, Joel, and anyone with this company is garbage. They all could care less about honest paying customers and making wrong right. I'm telling everyone I possibly know to stay clear of this horrible company. My daughter's are big social media influencers... I'VE PUT THE WORD OUT TO THEM(and friends) TO POST COMMENTS ON THIS DUMP OF A COMPANY. Obviously this dump company loves to take the money and run. WORST EXPERIENCE I'VE HAD WITH A COMPANY IN THE LAST 10+ YEARS. STAY AWAY FROM THIS PLACE!!!!!!1000% Can't wait to see they're ass kissing response to this email.

Respuesta de Veikous
product arrived quickly
product arrived quickly, it was easy to assemble perfect!!!

Respuesta de Veikous
FAST shipping and customer support!
FAST shipping and customer support!! I had 2 boxes to be delivered. Only one box was delivered, so I emailed support asking if I could get a tracking number for the second box since I did not see one in my emails from the company. The responded within hrs and let me know what the shipping ID was on the second box and I should be seeing it soon. The second box was delivered within a couple of days. Great customer support!

Respuesta de Veikous
A beautiful border between properties
The metal garden beds were easy to assemble snd are very attractive. I haven’t added soil or plants yet as still too cold here but am anxious for warmer weather and planting.

Respuesta de Veikous
The table shipped out quickly and…
The table shipped out quickly and arrived in great shape. I will definitely keep Veikous in mind next time I need a new piece of furniture and I can easily recommend them!

Respuesta de Veikous
I don't understand why your reviews are…
I don't understand why your reviews are so low. Your product is a 5 star. Keep up the good work.

Respuesta de Veikous
Can't buy replacement parts?
I purchased a cedar poly greenhouse. It was easy to install and works well. The issue is customer service. I want to purchase a replacement roof panel (no damage, I just want a spare). I spoke with customer service (seems to be off-shore). They told me to contact the 3rd party store where I purchased the unit. I told them the 3rd party directed me to contact veikous as they did not sell replacement parts. Cust. Svc then told me that they could get a replacement part if one was damaged (required a code located only on the shipping box which has been recycled) but could not provide a spare if I wanted to buy one. I was confused to say the least. The Cust. Svc. person kept repeating the same statement with no other options offered. I was very disappointed in this level of customer service. I will not recommend this unit to anyone due to the extremely poor level of customer service.

Respuesta de Veikous
Missing pieces
We bought the family three reindeer set, put it together and they never included the power cord in the box. Now I’ve been going back and forth with the company for a week trying to get a cord and adapter shipped and now “they are out of stock”. This experience has been horrible and wish we would have just returned it

Respuesta de Veikous
Bad Workmanship
I purchased VEIKOUS 6 ft. 3D Post Light Outdoor Christmas Holiday Yard Decoration Cool White LED and VEIKOUS4.5 ft. 3D Reindeer Family Outdoor Christmas Holiday Yard Decoration Cool White LED through Home Depot to Decorate my front yard. Now,as you can tell it says Yard Decoration. Well, after care inspection of the electrical connections on both products they are not weatherproof. Small Electronics connectors that connect the LED lights to each other are not weatherproof. They connectors that you’ll find in enclosed Electrical components. There are no weather sealing on these Connectors to keep the environment out. However, luckily for me I also purchased a 2 year warranty with Allstate through Home Depot. So, if these two Yard Decorations doesn’t work because of bad workmanship l am covered. Lastly, if you do decide to purchase one of these yard Decors please make sure you purchase a warranty with them.

Respuesta de Veikous
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