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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Investing in BTL properties when you live in the South West is not easy, since all prospective properties are hours drive away. Used the "View a property on my behalf" service 6 times now. All... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great insight from viewers comments that really helps to match up prospective tenants with the property that suits them the most. Always reliable. Fantastic service.

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Signed up as a Viewber member fully aware they don’t guarantee work. However, had I known the assignments were allocated depending on who is fastest on the trigger, as opposed to a “round robin” allo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Another great set of viewings from Viewber. On time, no drama and great feedback. The feedback is really in depth and actionable. Would 100% recommend Viewber

La empresa ha respondido

Información sobre la empresa

  1. Servicio de business-to-business

Escrito por la empresa

Viewber supports property professionals across the UK with viewings, property visits and more — delivered efficiently, seven days a week. Through our nationwide network of vetted Viewber Members, we support estate agents, property managers, landlords and more with services including accompanied viewings, open houses, property inspections, key management, marketing support + more. Whether in person or live-streamed, our flexible, on-demand service allows you to book support anywhere in the UK — helping you save time, reduce workload and deliver a better experience for both you and your clients.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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3,8

Todas las opiniones

(86)

17 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

🌟🌟🌟🌟🌟 Outstanding Service

🌟🌟🌟🌟🌟 Outstanding Service – A Team That Truly Cares!

I cannot praise this company enough for their exceptional customer service!
From the very start, Sian was the reason we joined—her warmth, professionalism, and genuine care made the entire process seamless. She didn’t just provide customer service; she delivered an experience, making us feel truly valued and looked after.

And then there’s Leanne from the Ops team—an absolute superstar! No request was too big or small, and she handled everything with efficiency, kindness, and an unwavering commitment to ensuring customer satisfaction. The entire customer care team is a credit to the company, but these two deserve a special shoutout for going above and beyond.

It’s rare to find a company where the staff genuinely care about their customers, but Sian and Leanne set the gold standard. If you’re considering joining, don’t hesitate—you’ll be in the best hands possible! ⭐⭐⭐⭐⭐

17 de febrero de 2025
Opinión espontánea
Logotipo de Viewber

Respuesta de Viewber

Thank you Melanie for taking the time to leave such a detailed review! We really do appreciate it. It's always lovely to hear feedback about individual team members too - Sian and Leanne both work so hard behind the scenes and really are fantastic!

Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended, very professional and great services :)

15 de febrero de 2025
Opinión espontánea
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Respuesta de Viewber

Thank you Peter for taking the time to leave a review - very kind of you.

Valorada con 5 estrellas sobre 5

Great people to deal with

Great people to deal with! Best customer service and always the honest advice and support. Definitely recommend!

2 de febrero de 2025
Opinión espontánea
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Respuesta de Viewber

Thank you Farwah for taking the time to leave a review! I's great to hear that you'd recommend us - very appreciated.

Valorada con 5 estrellas sobre 5

Super friendly staff

Super friendly , helpful and professional staff arranging viewings. Great communication skills. Great company to use offering various online services

2 de febrero de 2025
Opinión espontánea
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Respuesta de Viewber

Thank you Nadia for your review! Wonderful to hear from you.

Valorada con 5 estrellas sobre 5

Viewber and Jess were really great

Used Viewber recently in Jan/Feb 2025 to gather information on a new Buy to (Lease) purchase for our company. Due to issues outwith our control, there were some cancellations and delays - none of it Viewber's fault I might add. Viewber were understanding, and the mini-inspection did eventually go ahead. The request was fairly bespoke, and time-critical, so there was a bit of too-ing and fro-ing - they persevered with it, and I wanted to give a specific shout-out to Jess in particular at Viewber's operations team, who was exceptionally helpful, attentive and efficient. We got what we needed. Thanks guys - really great stuff!

13 de febrero de 2025
Opinión espontánea
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Respuesta de Viewber

Thank you for taking the time to leave a review! It's great to hear your feedback and we are very happy to have helped. We will also let Jess know - it's always lovely to hear feedback about our team who work so hard 'behind the scenes' :-)

Valorada con 5 estrellas sobre 5

Syed was very helpful and professional…

Syed was very helpful and professional when arranging viewings. Great communication skills.

6 de febrero de 2025
Opinión espontánea
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Respuesta de Viewber

Thank you for taking the time to leave a review Emily, it is very appreciated! It's always lovely to hear about individual Viewber Members as well. Syed is a wonderful Viewber.

Valorada con 5 estrellas sobre 5

Great online service

Great company to use offering various online services and cover the UK.

4 de febrero de 2025
Opinión espontánea
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Respuesta de Viewber

Thank you for the review and positive feedback Ben! It is greatly appreciated. We are so happy to be helping property professionals all across the UK! Best, The Viewber team

Valorada con 5 estrellas sobre 5

Nobody is responding to my online…

Nobody is responding to my online enquiry. There is no phone number to use for help. Used this in the past and it was good. Now it is unusable.

Update. The department I needed did not work on the weekend but did get back to me first thing Monday.

11 de enero de 2025
Opinión espontánea
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Respuesta de Viewber

Thank you for your patience Karen, and please accept our heartfelt apologies for any inconvenience caused. Unfortunately, your initial contact reached us outside the operating hours of our Business Developments team.

We understand that you have since spoken with Helena from our team, and we’re pleased to know the matter has been resolved to your satisfaction. Once again, we apologise for any disruption this may have caused and deeply value your understanding.

For your convenience, our Business Development contact hours are Monday to Friday, 8:00 AM to 6:00 PM. For assistance with existing appointments, our Operations team is available Monday to Sunday, 9:00 AM to 6:00 PM, and can be reached at operations@viewber.co.uk

If there’s anything further we can assist you with, please don’t hesitate to contact us.

Valorada con 1 estrellas sobre 5

Worked with Viewber at the start

Worked with Viewber at the start, they paid okay and the jobs were good then they cut the payment again and again and then took away mileage. They keep sending me keysafe fitting jobs even though I asked numerous times years ago to remove my details as i have not worked with them for years. Very poor data protection and I wouldn't recommend working for them now.

Happy if you want to contact me......

12 de diciembre de 2024
Opinión espontánea
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Respuesta de Viewber

Thank you for sharing your experience; we always appreciate candid feedback. We have responded personally regarding the issue you raised and would welcome the opportunity to improve your experience with us if you're open to talking further.

Valorada con 5 estrellas sobre 5

Amazing team !

28 de octubre de 2024
Opinión espontánea
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Respuesta de Viewber

Thank you! We appreciate the review and happy to be helping. Best, The Viewber Team.

Valorada con 5 estrellas sobre 5

Great and convenient service

I used the service for the first time recently. I found it to be very convenient. The viewber was very efficient and professional. Completed the task just the way I asked. Will definitely use the service again.

11 de octubre de 2024
Opinión espontánea
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Respuesta de Viewber

Thank you for the review and positive feedback . We are happy to be helping. Best, The Viewber team.

Valorada con 5 estrellas sobre 5

Excellent

Been using Viewber for about 6 months now, always very helpful and happy to support us anyway they can.

9 de octubre de 2024
Opinión espontánea
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Respuesta de Viewber

Thanks for the review Josh. We are happy to be working with Upstix. Best, The Viewber Team

Valorada con 5 estrellas sobre 5

New to Viewber!

Using Viewber for the first time. The support and responsiveness from the team is exemplary.

Shout out to Cheryl.

Thank you, Viewber!

23 de septiembre de 2024
Opinión espontánea
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Respuesta de Viewber

Thanks for the review and good to hear. We are excited to be working with your team at Way of Life.

Valorada con 5 estrellas sobre 5

Excellent Service

Viewber assisted us with viewings of properties which were in a town 3 hours away. Their feedback was prompt and they always accommodated our requests. One of their viewings resulted in us purchasing an investment property! I highly recommend their services.

21 de junio de 2024
Opinión espontánea
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Respuesta de Viewber

Fantastic to hear. Thanks for the feedback Chris Phillips.

Valorada con 5 estrellas sobre 5

Excellent service

Great company! They have a wide range of services that support those in the property sector uk wide

26 de mayo de 2024
Opinión espontánea
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Respuesta de Viewber

Great to hear, thank you!

Valorada con 5 estrellas sobre 5

Viewber provides brilliant services and…

Viewber provides brilliant services and they make everything a lot smoother. They are always there if you need assistance with anything and I would 100% use them in the future for anything I needed regarding properties!

21 de mayo de 2024
Opinión espontánea
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Respuesta de Viewber

Great to hear. Thank you for the review.

Valorada con 5 estrellas sobre 5

Great Service and People!

Such a great service, helped us view a property and their agent couldn't have been more helpful! Thank you!

4 de abril de 2024
Opinión espontánea
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Respuesta de Viewber

Great to hear. Thank you for the review.

Valorada con 1 estrellas sobre 5

They put jobs on the internet for…

They put jobs on the internet for tradesmen and then tell the tradesmen how much they will pay for the jobs , for instance supply and fit a keysafe for £45, costs £20 to buy so
Then £25 labour , tax, fuel , public liability insurance etc etc , they take advantage of the builders and then dying the customer , absolutely disgusting

1 de mayo de 2024
Opinión espontánea
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Respuesta de Viewber

Dear Kane. Thank you for raising your concern and our apologies that it did no meet your satisfaction. Our investigation confirms that you are not a client, but replied to a key safe installation job offer. Requests for the installation of key safes are advertised on trade job sites and the jobs can be accepted or declined by the tradesperson. The time allocated to install and the cost of the key safe are factored into the offer price. On this occasion we were unable to proceed with your offer as it even well exceeded our client charge.

Valorada con 5 estrellas sobre 5

We have been using for Viewber for…

We have been using for Viewber for several years now. We are a large property buying company with quite a few arms to our company, Viewber is used for all different aspects to our business whether that’s viewings, document signing, photos etc - we are proud to work alongside them and would highly recommend them.

11 de abril de 2024
Opinión espontánea
Logotipo de Viewber

Respuesta de Viewber

Thanks for the review, we are thrilled to have you as a longstanding client.

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