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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

My team at work split into 2 small groups and did this as team building. It was so much fun since we’re all remote and don’t get to spend time together. We did Echoes of the Asylum for Halloween and h... Ver más

Valorada con 4 estrellas sobre 5

Joined and played our first virtual escape room with my two daughters (13 and 11) and we had a blast. Chose 2/5 difficulty for our first mission and it was perfectly matched to our beginner status. St... Ver más

Valorada con 4 estrellas sobre 5

Game was easy to initiate, and began with an intriguing backstory, and was fun and challenging to play. We did have to cave and use a couple hints because a couple times it was confusing as to what t... Ver más

Valorada con 5 estrellas sobre 5

These online escape rooms have been amazing stay-at-home date night activities for me and my girlfriend while she's been battling some health issues. The controls are simple and intuitive, the puzzles... Ver más

3,9

Muy bueno

TrustScore: 4 sobre 5

109 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 41% de las opiniones negativas

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3,9

Todas las opiniones

(109)

105 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Choose Carefully

We played a few virtual escape rooms and had fun spending time as a family. Although we enjoyed all three rooms (murder in the subway, the school escape, and the asylum), there was definitely a quality difference. I would have to say the murder in the subway was by far the best with game play that required analytical thinking and attention to detail. We managed to complete this room with only 1 hint. The asylum was by far the worst. It was next to impossible to complete and even the hints didn't really help. It was very random and in many ways didn't make sense. It required a lot of simply guessing and had many parts that were just a waste of time. I would still participate in another one of the rooms but I would definitely recommend watching the trailers before choosing.

31 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst online escape room…

Honestly this was (Merlin’s Castle) the worst online escape room Weve ever played. I don’t like to leave bad reviews as I know it’s tough out there to run a business but I was honestly shocked at how bad this game was. It was full of inconsistencies and errors it just made it unplayable. Some codes were just made up and visual bugs kept occurring which meant we had to force hack most puzzles or rely completely on the hints.

16 de enero de 2026
Opinión espontánea
Logotipo de Virtualescaping

Respuesta de Virtualescaping

Hi there,

Thank you for your feedback. We’re sorry to hear that Merlin’s Castle didn’t meet your expectations — that’s certainly not the experience we aim to deliver.

We take comments about inconsistencies and technical issues seriously, as the game is generally well received. If you’re open to it, we’d appreciate a bit more detail so we can look into what may have gone wrong in your case.

Thanks again for sharing your experience.

Kind regards,
Team Virtual Escaping

Valorada con 5 estrellas sobre 5

Great for Family Game Night

My family and I love these virtual games. We have done almost all of the games that are offered. Can't wait for more games in the future! Great for family game nights. I also enjoy the challenge of stretching the mind with ciphers and puzzles. I especially love that i can share this experience with my friends and family that are not locally with me.

31 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Audio/video did not work

I mean the idea is just great, but it was the second time last week to struggle with having audio/video working; even though we installed Google Chrome. It is so annoying! Nevertheless, we completed the game but it would have been much nicer to hear and see each other to be able to communicate. This supposed to be a team building activity with working peers...

9 de enero de 2026
Opinión espontánea
Logotipo de Virtualescaping

Respuesta de Virtualescaping

Hi there,

Thank you for your feedback. We’re sorry to hear that you experienced issues with the audio/video — we understand how frustrating that must be, especially during a team activity.

Our games are designed to work in Google Chrome, but occasional issues can still occur depending on device or settings. We appreciate you pointing this out.

Thanks again for sharing your experience, and we’re glad to hear you were still able to complete the game.

Kind regards,
Team Virtual Escaping

Valorada con 5 estrellas sobre 5

Virtual Escaping is great quality and a great experience

Virtual Escaping is great quality escape room play compared to other sites. I live away from my family and friends and we schedule a monthly escape room call, it helps us keep the fun alive! We've played all but one room so far and we intend on completing the list soon.

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We've played every game and are keen…

We've played every game and are keen for the next. All of the games were really good... the only one that we found a little lack-lustre was Murder in the Alley (possibly got the name wrong).

Overall, they're a great way to get the family together, even the 10 year old is engaged the whole time!

26 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rainy day purchase

We bought 3 of these games over a 2 day period stuck in a campervan in the pouring rain. They were all very good - lots of challenges, nothing too obvious or easy and made the time pass very quickly. Would buy more for definite.

28 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I'm addicted to Escape Rooms and Escape…

I'm addicted to Escape Rooms and Escape Games. I find the games from Virtualescaping one of the best. Level not too high but also not too easy. It's amazing how the games differs from eachother. I can easily spent my weekend playing.

25 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Date Night Activity

These online escape rooms have been amazing stay-at-home date night activities for me and my girlfriend while she's been battling some health issues. The controls are simple and intuitive, the puzzles aren't too easy or too hard (most of the time), and the rooms' themes are immersive. I think the experience is well worth the price.

6 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Easy, escapey fun (long distance)

I play escaperooms virtually with a friend on the other side of the country so we are always looking for something new. Between us we've purchased all the current games and are waiting for a good time to play the newest ones.
Purchasing is easy - you pay, get a voucher via email, send the voucher to your participants and then use the link at the appointed time. Timezones are on you to work out but nothing starts til you're ready so you can relax while people run in the door late.

BEST BITS - range of experience levels, diversity of games, diversity of puzzles in the newer games.

WORST BITS - the 'hints' aren't that intuitive -- they don't recognise your progress, just give you the fixed 'starter' hint for the area meaning you've wasted one of your hint tries. Also... people clearly gaming the leader boards are really annoying. Anyone who can complete one of these in six minutes is clearly throwing their $$ at it to smash through on memory.

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really fun game and works great!

Really fun game, done Almost all of them with friends, was really fun! We had 1 minor issue one time but they helped us out really fast , it was a new adventure with a small bug so customer service was great! I always look forward to their new adventures !

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fluid immersive gameplay

Fluid immersive gameplay. The fact that more people on different locations can be in the game is great!! As we are often apart or travelling.

9 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Some of the best online escape rooms…

Some of the best online escape rooms out there. I have played many for several companies and Virtual escaping has some of the best graphic ones. The Saloon and Artifact Isle are my favorites I think. Good graphic, tricky puzzles. Well spent money for an evening online with friends. I definitely recommend that everyone uses a computer each:)

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Please make more of these!

We have played every one of these games and they are great! They are not easy but there are clues if you get stuck. Perfect for fans of escape rooms though potentially a little hard if this is the first time.

4 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

The low review score reflects the game…

The low review score reflects the game itself (Saloon) and not necessarily the company as a whole. Saloon offered no story or goals to speak of (other then the initial blurb)and really no diversity in the puzzles. Combination lock after combination lock with the solutions having absolutely no logical link to the puzzles themselves. It was boring and simply not a "fun" experience. It seemed like puzzles only for the sake of puzzles (and the same puzzles). I cannot recommend this game.

3 de enero de 2026
Opinión espontánea
Logotipo de Virtualescaping

Respuesta de Virtualescaping

Hi there,

Thank you for taking the time to share your experience. We’re sorry to hear that Saloon didn’t quite deliver the experience you were hoping for. Your feedback about the puzzles and overall flow is appreciated and helps us continue to improve.

We hope that, if you’ve tried any of our other games, those were a better fit and offered a more enjoyable experience.

Kind regards,
Team Virtual Escaping

Valorada con 4 estrellas sobre 5

Great fun for distance family time!

Great fun for distance family time!
Purchased the nightfall trilogy for NYE family time, and it was a blast! Only downside- some of the cut scenes didn’t load on our iPads, but there were warnings that this could happen before we purchased. We’ll definitely buy another set in the future!

30 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The clues were hard to find

The clues were hard to find, and the scene itself was incredibly dark. How you were supposed to piece together clues using what was available is beyond me. Overall, I will not suggest this to friends or families, and I feel bad I paid the money I did for this lacklustre experience.

31 de diciembre de 2025
Opinión espontánea
Logotipo de Virtualescaping

Respuesta de Virtualescaping

Hi there,

Thank you for your feedback. We’re sorry to hear that the experience didn’t meet your expectations.

The brightness of the game can be adjusted in the settings, which can help make details and clues easier to see. That said, we understand that this may not have been clear during gameplay.

We weren’t able to find your account in our system, so we’re curious which game you played. If you’re open to sharing, we’d love to take a closer look at your experience.

Thanks again for sharing your thoughts.

Kind regards,
Team Virtual Escaping

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