Viva Lagoon Opiniones 

Lovely product, good communication to keep me updated on my order

I was hesitant between giving 4 and 5 stars for this review. The product arrived at my home in perfect condition, and Viva Lagoon was very communicative about the shipping and responsive to my queries. They lost a star because it took so long for it to arrive (I ordered on 30/8 and it arrived on 15/10) and I felt that they didn't accurately set expectations. When I purchased it, it looked like the item was in stock and ready for delivery. Most likely the delay was totally out of their control (joys of modern supply chain issues), however had I know there was a 6-7 week lead time I might have looked at alternatives...

Excellent service contact to check delivery and small problem sorted very quickly

Item was in stock and despatched promptly. Good service.

Service was excellent, items arrived promptly and well packaged. I was kept informed about my order and delivery. Very pleased.

Sturdy.it looks fabulous.

I had a problem with my first delivery which was dealt with immediately and the item was picked up and replaced very fast at no expense to myself.
I now have a beautiful new glass coffee table that looks stunning and fits into my space perfectly.

Not only did my large glass coffee table arrive on time, it was neither broken nor scratched nor both so very pleased indeed. Good quality snd great service - thank you!

Beautiful vase . Easy to order . Excellent service . Lagoon rang and discussed order . Good communication . Safe arrival of vase - well wrapped . Fast delivery .

The product we ordered was going to have a longer lead time than what we had originally been told when ordering.We we’re given an an option to have an alternative product.We agreed to look at the alternative unfortunately it came damaged.After a bit of messing about we received the stools.Because one of the stools was damaged we asked for a discount which was dismissed out of hand.Whether or not the person in charge thought we were exaggerating the damage I do not know.Five days later we were told they would accept our offer.Confused yes we are but we are happy with the conclusion.Throughout the whole process I must stress that Emma’s actions were exemplary.

Great customer service! Excellent product

Thank you to Emma and the team at Viva Lagoon, I ordered two lamps, which are fantastic.
The service I received from this company was excellent I will certainly buy again from them and can highly recommend their five star service

I cannot fault this company. The item I bought was keenly priced. Once ordered they made sure I was aware of delivery time scales and they stuck to them.
A really nice lady called me to arrange delivery, which was on a sunday, which was great for me and then checked when it had arrived that I was happy with everything. The delivery driver who I think works for them, not a courier company, was very nice and helped me check the item as it was a heavy glass item before leaving and making sure I was happy. I will definitely shop here again.

Easy to order.kept well imformed of progress and fast delivery . Item perfect and well packaged .

The items arrived quickly and securely wrapped. And they were as beautiful as I’d hoped!

the service and communication from Emma throughout a challenging period for sourcing products has been excellent. Thank you

Product weeks overdue but staff were helpful.

Ordered, acknowledgement, delivery all smooth sailing. Will definitely use this company again. Very efficient. 👍🏆