Richard was incredible helpful! Our son moved to Aberystwyth for uni from the US and required a UK eSim. Richard went above and beyond to sort us, clearly explaining every aspect, best approach, and c... Ver más
La empresa ha respondido
3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB
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Richard was incredible helpful! Our son moved to Aberystwyth for uni from the US and required a UK eSim. Richard went above and beyond to sort us, clearly explaining every aspect, best approach, and c... Ver más
La empresa ha respondido
I needed to upgrade my phone. So I went to the Vodafone shop in Aberystwyth. Abbi served me and was excellent. She was amazing and her patience was fantastic, I'm not very technical and her help and... Ver más
La empresa ha respondido
I had problems switching from Three to Vodafone. I did not receive my SIM card card and could not sort my issue through the chat or or the Vodafone website. I called in to my local Vodafone shop and e... Ver más
La empresa ha respondido
Went into store with my mil who, after a stroke, is struggling with her smart phone. Wanted something simple so she can make a phonecall and the odd text. Steven listened to her needs and then offered... Ver más
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Escrito por la empresa
3 North Parade, SY23 2JH, Aberystwyth, Dyfed, Reino Unido
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Richard was incredible helpful! Our son moved to Aberystwyth for uni from the US and required a UK eSim. Richard went above and beyond to sort us, clearly explaining every aspect, best approach, and cost. He also offered some wonderful bits of local knowledge that we're super helpful in terms of settling in. Can't recommend Richard and Vodaphone Aber highly enough!

Respuesta de Vodafone UK - Aberystwyth
I needed to upgrade my phone. So I went to the Vodafone shop in Aberystwyth. Abbi served me and was excellent. She was amazing and her patience was fantastic, I'm not very technical and her help and advice was terrific. I can only pass my thanks on to her and the rest of the team in the Aberystwyth store. In all I would recommend the store in Aberystwyth and will continue to give them my custom going forward without hesitation.

Respuesta de Vodafone UK - Aberystwyth
Richard was very knowledgeable and listened to my requirements. He didn’t try and sell me something I clearly didn’t want. Simple, quick and effective, many thanks.

Respuesta de Vodafone UK - Aberystwyth
Richard was very knowledgeable and helpful in setting up our account. As a fellow international student at the university he shared all kinds of local information with us. It was a very pleasurable and professional experience. Thank you!

Respuesta de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth
Great people and great customer service

Respuesta de Vodafone UK - Aberystwyth
We visited the Vodafone shop in Aberystwyth yesterday the 3rd of September 2026.
We needed some advice and the staff there, Nicola and Steven were extremely helpful and solved my problem.

Respuesta de Vodafone UK - Aberystwyth
I needed to renew my broadband contract and I was served by Richard. He quickly found me a very competitively price deal. He was efficient, methodical and quick and I left happy with my new deal Thanks

Respuesta de Vodafone UK - Aberystwyth
Went into store with my mil who, after a stroke, is struggling with her smart phone. Wanted something simple so she can make a phonecall and the odd text. Steven listened to her needs and then offered her 2 options - flip phone or bar phone. After some consideration, she opted for the bar phone. Steven couldn't have been more helpful. Brilliant service, patient and courteous. Mil is currently with a different provider but is now moving over to Three. :)

Respuesta de Vodafone UK - Aberystwyth
Steven at Aberystwyth store was friendly and very helpful. It's good to have a local store where you can get 1:1 help

Respuesta de Vodafone UK - Aberystwyth
Steve was a massive help in sorting my new airtime contract out, thank you!

Respuesta de Vodafone UK - Aberystwyth
I had problems switching from Three to Vodafone. I did not receive my SIM card card and could not sort my issue through the chat or or the Vodafone website. I called in to my local Vodafone shop and explained my problem to Matt the store manager. He was superb. Patient, clear and he kept on the issue until today when he got it sorted when nobody else could be bothered. I cannot praise the store staff at Aberystwyth highly enough- especially Matt. Without exception the staff at Aberystwyth are knowledgeable, friendly , endlessly patient and helpful. Thank you

Respuesta de Vodafone UK - Aberystwyth
I came into store as my upgrade my due, I dealt with Nicola who was very professional and polite and sorted it all out for me and made the experience very easy, thank you very much.

Respuesta de Vodafone UK - Aberystwyth
I came to store after losing my phone in the sea, Abbie managed to find me a great deal which allowed me to leave the store with a new phone on the same day. Thank you Abbie!

Respuesta de Vodafone UK - Aberystwyth
Came into the store to get some advice on what to do regarding my next phone, Nicola was extremely helpful and friendly 10/10 service.

Respuesta de Vodafone UK - Aberystwyth
Where to begin!!
I came into the Aber store after having some issues trying to resolve something over the phone with Three/Vodafone. Matt the store manager blew me away with his customer skills, honestly the best customer service I've EVER had in my life (and I trained people in customer service), his rapport was excellent and it genuinely felt like he cared about my situation and the outcome. Today Matt was my hero and changed a frustrating situation into a blessing. 🦸
Oh and Steve was awesome too, thanks Steve!! I found that the team there had such a great vibe.
Thank you thank you thank you 🙏🙏

Respuesta de Vodafone UK - Aberystwyth
Information I received was very helpful.

Respuesta de Vodafone UK - Aberystwyth
Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank you Michelle

Respuesta de Vodafone UK - Aberystwyth
Richard explained everything clearly and was very friendly and professional

Respuesta de Vodafone UK - Aberystwyth
Had a great experience with a lovely man named Richard he was very patient with me and we had a jolly laugh. Great service smooth upgrade. Very happy with the service.

Respuesta de Vodafone UK - Aberystwyth
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