Vodafone UK - Aberystwyth Opiniones 

175
•
TrustScore: 5 sobre 5

4,9

3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Richard was incredible helpful! Our son moved to Aberystwyth for uni from the US and required a UK eSim. Richard went above and beyond to sort us, clearly explaining every aspect, best approach, and c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed to upgrade my phone. So I went to the Vodafone shop in Aberystwyth. Abbi served me and was excellent. She was amazing and her patience was fantastic, I'm not very technical and her help and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had problems switching from Three to Vodafone. I did not receive my SIM card card and could not sort my issue through the chat or or the Vodafone website. I called in to my local Vodafone shop and e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into store with my mil who, after a stroke, is struggling with her smart phone. Wanted something simple so she can make a phonecall and the odd text. Steven listened to her needs and then offered... Ver más

La empresa ha respondido


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  • 3 North Parade, SY23 2JH, Aberystwyth, Dyfed, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

175 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(175)

42.728 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Richard and Vodaphone Aber for the win!

Richard was incredible helpful! Our son moved to Aberystwyth for uni from the US and required a UK eSim. Richard went above and beyond to sort us, clearly explaining every aspect, best approach, and cost. He also offered some wonderful bits of local knowledge that we're super helpful in terms of settling in. Can't recommend Richard and Vodaphone Aber highly enough!

16 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I needed to upgrade my phone

I needed to upgrade my phone. So I went to the Vodafone shop in Aberystwyth. Abbi served me and was excellent. She was amazing and her patience was fantastic, I'm not very technical and her help and advice was terrific. I can only pass my thanks on to her and the rest of the team in the Aberystwyth store. In all I would recommend the store in Aberystwyth and will continue to give them my custom going forward without hesitation.

16 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Richard was very knowledgeable and…

Richard was very knowledgeable and listened to my requirements. He didn’t try and sell me something I clearly didn’t want. Simple, quick and effective, many thanks.

17 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey there,

Thanks for the lovely review and fantastic support for Richard. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Knowledgeable and professional

Richard was very knowledgeable and helpful in setting up our account. As a fellow international student at the university he shared all kinds of local information with us. It was a very pleasurable and professional experience. Thank you!

16 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Nichole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Richard was very efficient

Richard was very efficient

16 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Geraint,

Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great people and great customer service

Great people and great customer service

8 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone shop visit

We visited the Vodafone shop in Aberystwyth yesterday the 3rd of September 2026.
We needed some advice and the staff there, Nicola and Steven were extremely helpful and solved my problem.

3 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Elisabeth,

Thanks for the lovely review and fantastic support for Nicola and Steven. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

I needed to renew my broadband contract and I was served by Richard. He quickly found me a very competitively price deal. He was efficient, methodical and quick and I left happy with my new deal Thanks

2 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Exceptional service for a vulnerable customer

Went into store with my mil who, after a stroke, is struggling with her smart phone. Wanted something simple so she can make a phonecall and the odd text. Steven listened to her needs and then offered her 2 options - flip phone or bar phone. After some consideration, she opted for the bar phone. Steven couldn't have been more helpful. Brilliant service, patient and courteous. Mil is currently with a different provider but is now moving over to Three. :)

2 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Teresa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helpful

Steven at Aberystwyth store was friendly and very helpful. It's good to have a local store where you can get 1:1 help

3 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Kasblue,

Thanks for the lovely review and fantastic support for Steven.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Steve was a massive help in sorting my…

Steve was a massive help in sorting my new airtime contract out, thank you!

3 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Ceri, thank you so much for your wonderful review and the amazing support you’ve shown for Steve, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

I had problem switching from Three to…

I had problems switching from Three to Vodafone. I did not receive my SIM card card and could not sort my issue through the chat or or the Vodafone website. I called in to my local Vodafone shop and explained my problem to Matt the store manager. He was superb. Patient, clear and he kept on the issue until today when he got it sorted when nobody else could be bothered. I cannot praise the store staff at Aberystwyth highly enough- especially Matt. Without exception the staff at Aberystwyth are knowledgeable, friendly , endlessly patient and helpful. Thank you

2 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came into store as my upgrade my due

I came into store as my upgrade my due, I dealt with Nicola who was very professional and polite and sorted it all out for me and made the experience very easy, thank you very much.

31 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Dennis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service!

I came to store after losing my phone in the sea, Abbie managed to find me a great deal which allowed me to leave the store with a new phone on the same day. Thank you Abbie!

25 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey there,

Thanks for the lovely review and fantastic support for Abbie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came into the store to get some advice…

Came into the store to get some advice on what to do regarding my next phone, Nicola was extremely helpful and friendly 10/10 service.

27 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Emma,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Nicola.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Where to begin!

Where to begin!!
I came into the Aber store after having some issues trying to resolve something over the phone with Three/Vodafone. Matt the store manager blew me away with his customer skills, honestly the best customer service I've EVER had in my life (and I trained people in customer service), his rapport was excellent and it genuinely felt like he cared about my situation and the outcome. Today Matt was my hero and changed a frustrating situation into a blessing. 🦸

Oh and Steve was awesome too, thanks Steve!! I found that the team there had such a great vibe.

Thank you thank you thank you 🙏🙏

25 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Poppy,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matt and Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Steven the Vodafone sales assistant was most helpful and the information he gave me was very helpful.

Information I received was very helpful.

19 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey BRIAN,

Thanks for the lovely review and fantastic support for Steven.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Another great experience in your…

Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank you Michelle

10 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Pete,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Richard explained everything clearly…

Richard explained everything clearly and was very friendly and professional

17 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

"Hey Jeffrey,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valorada con 5 estrellas sobre 5

Had a great experience with a lovely…

Had a great experience with a lovely man named Richard he was very patient with me and we had a jolly laugh. Great service smooth upgrade. Very happy with the service.

13 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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