Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
La empresa ha respondido
Localización
Cambiar localización72 High Street, GU34 1ET Alton, GB
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Consulta las opiniones de los clientes
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Ver más
La empresa ha respondido
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
La empresa ha respondido
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Alton
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
72 High Street, GU34 1ET, Alton, Reino Unido
4,9
Excelente
240 opiniones
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Tom was helpful and efficient in…
Tom was helpful and efficient in putting me on a new promotional plan. He was very friendly and courteous!!!
27 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Ana,
Thanks for sharing your fabulous feedback for Tom. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Informative, helpful and kind staff
The manager was lovely and very helpful. I drove here and got stuck in traffic but staff were happy to help me despite it being close to closing. I was walked through everything very clearly and plainly, allowing me to make a very informed decision. I am incredibly happy with my new phone.
15 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Sasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom at alton vid0phone shop was…
Tom at alton vid0phone shop was excellent in transfering my data to a new phone,he was very pleasant and nothing was too much trouble.
13 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Marea. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom has been outstanding
Tom has been outstanding. Totally brilliant service. Excellent advice, couldn't have asked for more
3 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi, Thanks for your fab feedback for Tom. It sounds like he's been a great help today 😊
All the best, The Vodafone Social Media Team
Technical expertise and problem solving
Sam went out of his way to resolve a technical bug preventing access to my online account.
Having tried online and in a previous store I'd all but given up hope.
I'm now able to update my plan ahead of a holiday tomorrow.
Great service from the Alton team
2 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom in the Alton branch extremely…
Tom in the Alton branch extremely helpful. Very patient, suggested alternative approaches when I did not have relevant passwords etc.
20 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Clare. Thank you for your review for Tom. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service to fix an email issues
12 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Elaine,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Craif and Alex
12 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi there,
Thanks for sharing this positive feedback with us!
Tom and Matt from the Alton store have…
Tom and Matt from the Alton store have both been so helpful setting up my new Sim. I would have been lost without my mobile being set up next week going away for a month. 5 star professional and exceptional service. Thank you so much for all of their support and help
5 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Sarah,
It's great to hear about the positive experience you had in store with Tom and Matt, and we appreciate you taking the time to leave such lovely feedback.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Naz was extremely helpful
12 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Jenny,
Thanks for sharing this review for Naz. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Naz was Excellent and he explained the…
Naz was Excellent and he explained the bereavement process, he also reduced my bill.
7 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi John,
Thank you for this great feedback! We're delighted you got the support and assistance you needed at this difficult time.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Naz & Luke was attentive to my needs
6 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Connor,
Thank you for your review and feedback for Naz and Luke.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Naz was very good and very helpful and…
Naz was very good and very helpful and even managed to transfer all my data from my old phone that had a broken screen.
6 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Brian,
Thanks for reviewing and sharing your feedback for Naz.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service, very informative and helpful. Was able to get everything I needed.
5 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Frances. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Luke was friendly and patient, excellent service
4 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Susan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
New phone from Naz
Naz, was more than helpful and explained everything we would need to pay without being pushy. Only downside was the shop was too warm and very stuffy.
1 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Naz was excellent and sorted phone.
Naz was excellent and sorted phone.
1 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Chris,
Thanks for this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Naz gave me great service today and got…
Naz gave me great service today and got my phone up and running
1 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Stewart,
Thanks for this brilliant feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Naz was very helpful and set up both my…
Naz was very helpful and set up both my phones making it’s easy for me
30 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Cherry. Thank you for your review for Naz. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Alton
Hi Rachel. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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