Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
La empresa ha respondido
Localización
Cambiar localización72 High Street, GU34 1ET Alton, GB
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Consulta las opiniones de los clientes
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Ver más
La empresa ha respondido
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
La empresa ha respondido
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Alton
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
72 High Street, GU34 1ET, Alton, Reino Unido
4,9
Excelente
240 opiniones
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Been in Vodafone Alton branch this…
Been in Vodafone Alton branch this morning to upgrade my phone and get a new SIM for my daughter. Luke was beyond helpful and polite. Very informative. Highly recommend
16 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Georgie,
This is a great review for Luke. We’re glad to hear you've upgraded with us and your daughters had a new SIM. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Like was extremely helpful and gave me…
Like was extremely helpful and gave me excellent advice
11 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
It's great to see we were able to help you today June.
Thanks for your feedback, The Vodafone Social Media team
Very kind and helpful
3 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Thanks for the five star review, Austin! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Alton
Hi Alan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Tom was very polite and gave a great…
Tom was very polite and gave a great service
19 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi John,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service from Matt helping my…
Excellent service from Matt helping my mother move to a new phone.
13 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Helen, It's great to see Matt was so helpful to your mum. Hope she's loving her new phone.
Thanks, The Vodafone Social Media team
Naz was great and highly recommended.
12 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hello Raymond,
Thank you for your feedback. We're delighted you had a 5 star experience in store with Naz.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Matt is a total star
Matt is a total star! Dazed and confused pensioner sorted and happy 👌🏼
9 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Sue,
It's great to hear about your recent experience and feedback for Matt. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Alton
Hey Anon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tom an advisor at Alton Vodafone shop
Tom an advisor at Alton Vodafone shop, helped me set up my father’s phone. Very helpful young man. Would thoroughly recommend this shop to other people.
5 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Julie,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt extremely helpful and explained…
Matt extremely helpful and explained everything thing in layman's terms. No pressure to purchase new phone. However, I had already decided to have a new one. I also opt for him to set up my new phone which was great.
1 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Lyn,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Alton
Hey Diana,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Wait 1h to get seen
Online told me I needed to visit branch
Went there and waited for nearly an hour to talk to a member of staff.
Recommend yo go elsewhere
23 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Gary,
I am sorry for your experience in one of our branches. If there anything we can help with at all, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very good service in Alton today by Tom…
Very good service in Alton today by Tom & Naz.
I can highly recommend even on a very busy Saturday.
Thank you
10 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Janet,
Thanks for taking the time to leave a 5 star review about your experience with Tom and Naz.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Tom was fantastic and Naz was great at…
Tom was fantastic and Naz was great at helping me.
10 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Vicky,
Thank you for your review. We really appreciate the 5 stars! If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful to us older folks!
10 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Keith, I'm glad to see our team took the time to get everything sorted for you.
All the best, The Vodafone Social Media team
Tom the sales advisor really helped us…
Tom the sales advisor really helped us out and was extremely informative.
9 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Binns, It's great to see Tom was so helpful.
Thanks, The Vodafone Social Media Team
Tom at the Alton store gave us superb…
Tom at the Alton store gave us superb service when upgrading our phone . Very friendly and knowledgeable
9 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hi Susie, thanks for your feedback for Tom. It's great to see they were so helpful with your upgrade.
Thanks, The Vodafone Social Media Team
Tom was courteous friendly and…
Tom was courteous friendly and knowledgeable. He also had amazing IT skills. Goes out of his way to help
24 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hey Sandra,
Thank you for your review! We're really glad to hear you had a great experience with Tom and got your issue sorted.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brilliant service from Tom
Brilliant service from Tom. Everything was carried out perfectly.
12 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Alton
Hello Nigel,
We're so glad to hear that Tom provided amazing customer service! Thank you for taking the time to leave your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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