Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Ver más
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2 County Square, TN23 1YA Ashford, GB
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Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Ver más
La empresa ha respondido
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Ver más
La empresa ha respondido
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Ver más
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I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Ver más
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Escrito por la empresa
2 County Square, TN23 1YA, Ashford, Reino Unido
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I found Owen very helpful and knowledgeable. Highly recommend if anyone else visits. 10/10 experience.

Respuesta de Vodafone UK - Ashford
Alex at ashford Vodafone was fantastic probably the nest customer service I have ever received, how he isn't higher in the chain surprised me fantastic customer service and the the reason I would go back for any needs I have.

Respuesta de Vodafone UK - Ashford
Came into Vodafone with a few problems all sorted by friendly helpful Maria, I would highly recommend coming into store with any problems, as you are made to feel welcome, nothing is a problem at all. Very happy customer :)

Respuesta de Vodafone UK - Ashford
Maria the Assistant Manager is a credit to your store. She took her time to help me get my new phone, spoke well she was wonderful. Would highly recommend her.

Respuesta de Vodafone UK - Ashford
Maria was good and helpful at getting me a new deal I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the she recommended one that ticked all the boxes. Speaking with the Maria helped me get exactly what I was looking for.

Respuesta de Vodafone UK - Ashford

Respuesta de Vodafone UK - Ashford

Respuesta de Vodafone UK - Ashford
We dealt with Joseph Ikiseh today in Ashford branch. He dealt with every query we had quickly, professionally and with ease. The best Vodafone advisor we've dealt with. Thank you!

Respuesta de Vodafone UK - Ashford
Maria - a huge help… would HIGHLY recommend this charming lady..with a terrific sense of humour
Very knowledgeable and explains everything very well…😃😃

Respuesta de Vodafone UK - Ashford
Matt’s level of customer service was incredible along with very good knowledge of the phone I was after!

Respuesta de Vodafone UK - Ashford
Joe has great customer service, super polite and kind. He is very attentive and helped us a lot with buying a phone. Thank you!

Respuesta de Vodafone UK - Ashford
Maria was absolutely amazing and was very good at explaining everything and was patient with me and my mum today. Very happy with her and she should definitely be given a riase!

Respuesta de Vodafone UK - Ashford
Customer service was amazing ! Maria was excellent and highly recommend her !

Respuesta de Vodafone UK - Ashford
Brilliant customer service from Maria at the Ashford branch

Respuesta de Vodafone UK - Ashford

Respuesta de Vodafone UK - Ashford
We had a long wait, however Maria kept checking in to make sure we were ok, offered us a seat and kept us updated. Maria was fantastic and thoroughly explained our options and we went away with a new contract and phone at a very good rate. Thanks Maria.

Respuesta de Vodafone UK - Ashford
Owen was very helpful with my broadband today and had a lot of knowledge regarding what the best plan for me would be

Respuesta de Vodafone UK - Ashford
Joe was incredible, so kind and helpful he really helped me understand and looked for the best deals for me. He gave me advice and took his time to give me the best customer service. He should definitely get some recognition for the amazing job he does. Cant recommend him enough.

Respuesta de Vodafone UK - Ashford
María in the Ashford store was so helpful- she answered all my questions and helped set me up with the right tariff for my needs.

Respuesta de Vodafone UK - Ashford
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