Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!
La empresa ha respondido
Localización
Cambiar localización182 High Street, KA7 1RQ Ayr, GB
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Consulta las opiniones de los clientes
Yvette in the Ayr advisor was fantastic when we had a problem with our phone she sorted us and gave us assurance to work the phone. 5 stars. Would recommend.
La empresa ha respondido
Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she w... Ver más
La empresa ha respondido
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Ayr
Escrito por la empresa
Información de contacto
182 High Street, KA7 1RQ, Ayr, Reino Unido
4,8
Excelente
248 opiniones
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Contract renewal
Came in to discuss contract options following my contract ending. Simon quickly identified a better deal. Service was efficient, friendly and honest. Fantastic experience!
15 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Lee,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Rosie!
Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!
13 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Daniel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yvette in the Ayr advisor was…
Yvette in the Ayr advisor was fantastic when we had a problem with our phone she sorted us and gave us assurance to work the phone. 5 stars. Would recommend.
13 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Christine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Stevie was 1st class amazing service…
Stevie was 1st class amazing service thanks so much
9 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had issue with iPhone
Had issue with iPhone , Heather & Charlie were very good and resolved my problem thanks
6 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Our adviser Simon was fabulous
Our adviser Simon was fabulous! Thank you so much
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Kellas,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yvette was fantastic at sorting out a…
Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she was on the ball & fixed it straight away for me. 100% would recommend.
26 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew was extremely helpful and…
Andrew was extremely helpful and patient. He managed to save us money and talked us through all the various options. I would definitely recommend Vodafone Ayr and will continue to be a customer there.
13 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Shielah,
Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yvette very very helpful and pleasantl
9 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Jesse,
Thanks for the lovely review and fantastic support for Yvette.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Andrew
Exellent service from Andrew in Ayr. Was able to get me a better deal and save me some money. Thank you very much
7 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Jeanette,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Andrew
Excellent services. Came and got a new phone and saw Amdrew, the manager, who listened and helped set myself up with a new phone and keep my bills the same. Thank you very much.
7 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Sammy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew found a better deal than what I…
Andrew found a better deal than what I was on when I enquired about home broadband. A previous person said I was on the best plan, but Andrew found one better! Very helpful, no waiting!
6 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What made my experience great is the…
What made my experience great is the customer service, i was served by Yvette,she was so from and helpful and rosie too, may God bless them for their kindness and patience, id totally recommend them :)
28 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
They made it so difficult for me to…
They made it so difficult for me to cancel had forgot my security questions and they just kept saying sorry cant help you. now I have a bill of £198 my contract was finished
5 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hi Lorraine,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Fantastic understanding of my needs…
Fantastic understanding of my needs straight away and personable manner
13 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Carol,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew the manager was a great help
Came to the Ayr store as my phone was broken. Spoke to Andrew the manager who sorted me out with a new phone and transferred my content over.
Thank you very much!
13 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Donna,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service provided by Rosie.
Excellent service provided by Rosie.
Great advice given.
7 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey Iain,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, thanks for the help to update my phone today with a great deal
5 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Ayr - Simple Simon
Simon in the Vodafone Ayr branch took advantage of my 79 year old aunt - she visited the store to sort an issue with her Vodafone SIM Only contact, and he ended up getting her to sign up for full home phone & broadband; she had no clue what was happening - she's a vulnerable customer and it would have been 100% clear to Simon that she didn't understand what he was selling her.
Vodafone are an absolute disgrace for employing little vermin like Simon.
12/05/2026 Update: It turned out the response from Vodafone below was a token gesture; their social media team are as toothless as the rest of the organisation; I reached out to them via Instagram chat (as they suggested) and they basically told me there's nothing they can do & that I'd need to get my (vulnerable) Aunt to call their Customer Support team. This further demonstrates how truly horrendous Vodafone are at dealing with vulnerable customers.
1 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey,
I understand your aunt was sold contract even though she didn't need it, I appreciate how frustrating this can be.
Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Yvette was most helpful
Yvette was helpful transferring and setting up my new device. Thank you.
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Ayr
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Tea
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