Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Ver más
La empresa ha respondido
Localización
Cambiar localización1 Commercial Road, RG21 7LJ Bournemouth, GB
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Consulta las opiniones de los clientes
Visited store yesterday, Ashley was so attentive and helpful to my wife and I. She got us an amazing deal and explained how we transfer all our stuff from one phone to another as we haven’t done that... Ver más
La empresa ha respondido
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Ver más
La empresa ha respondido
Lauren was incredible! So helpful and easy to chat to- she made me feel so comfortable and made my upgrade so easy and straightforward. Would recommend highly
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Basingstoke
Escrito por la empresa
Información de contacto
1 Commercial Road, RG21 7LJ, Bournemouth, Reino Unido
4,9
Excelente
256 opiniones
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Luke was such a lovely chappy
Luke was such a lovely chappy, got me all sorted and updated
10 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Cynthia,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren was incredible
Lauren was incredible! So helpful and easy to chat to- she made me feel so comfortable and made my upgrade so easy and straightforward. Would recommend highly
6 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store manager mark helped fixed a…
Store manager mark helped fixed a problem. Cheers 👍👍
5 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Paul,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was really helpful with picking…
James was really helpful with picking out a new device for me. I wanted a phone that wasn't to heavy and James was really good at catering towards that.
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Ben,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Visited store yesterday
Visited store yesterday, Ashley was so attentive and helpful to my wife and I. She got us an amazing deal and explained how we transfer all our stuff from one phone to another as we haven’t done that in a while. I really appreciate her help
3 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Levi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Peter for helping me with my…
Thank you Peter for helping me with my phone upgrade
3 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Aga,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Visited Vodafone Basingstoke this…
Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and other options were given. All information was shared and explained, ensuring full understanding.
The visit was short, but with the desired outcome. Dara clearly knew and had great knowledge of available products and the different technologies. Hat off to Dara, I’ll be sure to visit him again!
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Mr Mike,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elle was great!
1 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Ross,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jane has been helpful with my upgrade…
Jane has been helpful with my upgrade and trade-in
25 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley’s customer service is top notch! 👌
Went in store to ask if I can open an account and transfer SIM card ownership . I was met by Ashley Lawrence who was kind, understanding and helpful from the word go. Listened to my concerns and helped me through it all and by the time I left I had my own broadband and had started the process of transferring the line. She even sent me a link to the page on my email and all I can say is she went overboard with her customer service. I was impressed and honestly felt at home and next time I’m in town I must just go in to see what else I can get merely because of the way I was treated. If it were up to me I would give Ashley a raise ! Truly she is passionate about what she does and at the same time very calm and collected. 6 stars to give ✔️✔️✔️✔️✔️✔️
14 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Madonna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was really helpful and…
James was really helpful and knowledgeable about finding the perfect phone for me to upgrade to.
12 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We came in after we lost a phone
We came in after we lost a phone. Lauren was really helpful and sorted it for us. Was really easy and we actually ended up saving money.
10 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleased with my visit today
Very pleased with my visit today, Jane was very helpful
10 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Basingstoke
Hey Una,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with the service Luke…
Very pleased with the service Luke peovided to me today, my phone is back to normal.
6 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was really helpful today sorting…
Ashley was really helpful today sorting my data out appreciate her help
4 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Kane,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Dara
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and not only did he arrange a new sim he also looked into our plans. Came away with two new plans with lots more data at a much lower monthly cost. Will be making an appointment with Dara to review our broadband too. Dara was extremely knowledgeable and provided excellent customer service, we felt very well looked after. Thank you!
2 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store manager mark helped me resolved…
Store manager mark helped me resolved an ongoing issue with Vodafone, cheers
1 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Thomas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store today as I had a few…
Came into store today as I had a few issues with my phone. James helped me and was really helpful in teaching me on how to fix the issues I was having. Top marks.
24 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Gordon,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dara was brilliant
Dara was brilliant. He solved the issue we were having trying to set up our broadband that the online techs, sales team and phone helpline could not. He was super friendly and ensured we understood each step he took to resolve the issue. Would definitely seek him out if we were to have issues with the system in the future. He very clearly understood the system to great extent.
7 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Rhian,
Thanks for the lovely review and fantastic support for Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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