Vodafone UK - Birkenhead Opiniones 

305
TrustScore: 5 sobre 5

4,9

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Birkenhead

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

305 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(305)

40.834 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Beth helped me transfer everything over…

Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂

9 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom was a Great help and advice

Tom was a Great help and advice, sorted my phone and broadband

5 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Kate,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Laura was absolutely amazing nothing…

Laura was absolutely amazing nothing was too much trouble she also served other customers while my phone was transferring my data one of the best employees I have dealt with thanks a lot

28 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Sharron,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Happy with my service

Happy with my service, got a great deal with Dylan. Great friendly guy, thanks.

18 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Lee,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thanks very much for your help Dylan…

Thanks very much for your help Dylan you have been very helpful

18 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came in store to query my bill as a…

I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to me, I even found out that I can swap the Sim in my phone, but only next March'27, which I will do. He also had a look at my current contract and was able renew the broadband to a cheaper price and with an extra benefit!!! Well done Tom, I am really happy and so grateful. Thank you.

16 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Frances,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom was great really helpful and…

Tom was great really helpful and proffesional

16 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Tom,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom was friendly and helpful and helped…

Tom was friendly and helpful and helped me with all my needs and I left very satisfied

16 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Kelly,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly and easy

Friendly and easy

14 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service by Laura

Great customer service by Laura

14 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Sean,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

John was extremely helpful abd…

John was extremely helpful abd courteous. Would recommend Vodafone to anybody.

12 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matthew was excellent

Matthew was excellent, service was exceptional. He was a star!

12 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Ronda,

Thanks for the lovely review and fantastic support for Matthew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very pleasant and accommodating.

Very pleasant and accommodating Laura and Mathew.

10 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matthew was fab!

Matthew was absolutely fantastic and really listened to what I needed in a phone. He did many comparisons for me to try and keep costs low as this is paramount for me. He also gave me a good recommendation for a phone I hadn't considered yet. I have came away with some new thoughts about what phone I would like! Thanks Matthew

8 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Bethany,

It's fantastic to hear that Matthew was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

This was my first time in the Vodafone…

This was my first time in the Vodafone shop in Birkenhead. Both Laura and Beth were so helpful in setting me up on a 2yr contract. It was stress free and an amazing deal. Would highly recommend to others. Thank you both.

6 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Phone upgrade

I attended this morning for a phone upgrade, I was served by Laura and received professional and great care through out my time in store. I upgraded my internet, received a phone upgrade and also received a new iPad

3 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hi Nick , thank you so much for your wonderful review and the amazing support you’ve shown for Laura, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Was served by Laura in store today…

Was served by Laura in store today doing my broadband upgrade
She was polite friendly and helpful

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Laura

Great service from Laura, thank you!

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Laura

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey,

This is really amazing to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helpful!

Thomas was very helpful. Sorted out new contracts for phones and broadband and got great prices.

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Claire,

Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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