Vodafone UK - Birkenhead Opiniones 

338
TrustScore: 5 sobre 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Ver más

La empresa ha respondido


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  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

338 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(338)

42.456 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have met Laura on a few occasions she…

I have met Laura on a few occasions she is always very helpful polite and at ease very professional at her job a credit to your company very pleased she helped me again today.

25 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Birkenhead

Hey Samantha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Laura was extremely helpful

25 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Birkenhead

Hey Karen,

Thanks for the lovely review and fantastic support for Laura. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I am happy with the service

I am happy with the service. Got my new phone today and Nowshin helped me set it up as well. Thank you

24 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Birkenhead

Hey Barbara,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Shaz was honest and got me a great deal.

24 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hi John, thank you so much for your wonderful review and the amazing support you’ve shown for Shaz, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

We decided to call into the Birkenhead…

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazing and sorted everything out, he was knowledgeable and took time to look at options for us. The team in the store were all busy too with customers back to back and maintained excellent customer service throughout. Great store with amazing staff.

23 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Birkenhead

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Shaz was great fab

Shaz was great fab

23 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Jeanette,

Thanks for the lovely review and fantastic support for Shaz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Shaz was grateful.very patient…

Shaz was grateful.very patient knowledgeable .

23 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hi Adele, thank you so much for your wonderful review and the amazing support you’ve shown for Shaz, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Tom was fantastic got high quality…

Tom was fantastic got high quality service. I had difficult requirements for setting up broadband thankfully that got dealt with in a timely fashion.

22 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Birkenhead

Hey Zack,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Experience was great tom was so helpful.

21 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Birkenhead

Hey David,

Thanks for the lovely review and fantastic support for Tom. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Popped into Vodafone shop in Birkenhead…

Popped into Vodafone shop in Birkenhead today as I was experiencing problems due to new phone set up spoke with a young man by the name of Dylan who was so helpfull and got me up and running again excellent service thank you.

19 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Birkenhead

Hey Durney,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was very helpful and patient and…

Matt was very helpful and patient and explained everything to me

17 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Jan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in to the Birkenhead store and was…

Came in to the Birkenhead store and was helped by Tom to fix my phone which wasn’t calling
And he helped fixed my tablet
Excellent service

15 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Liverpool,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Beth helped me transfer everything over…

Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂

9 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom was a Great help and advice

Tom was a Great help and advice, sorted my phone and broadband

5 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Kate,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Laura was absolutely amazing nothing…

Laura was absolutely amazing nothing was too much trouble she also served other customers while my phone was transferring my data one of the best employees I have dealt with thanks a lot

28 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Sharron,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Happy with my service

Happy with my service, got a great deal with Dylan. Great friendly guy, thanks.

18 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Lee,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thanks very much for your help Dylan…

Thanks very much for your help Dylan you have been very helpful

18 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came in store to query my bill as a…

I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to me, I even found out that I can swap the Sim in my phone, but only next March'27, which I will do. He also had a look at my current contract and was able renew the broadband to a cheaper price and with an extra benefit!!! Well done Tom, I am really happy and so grateful. Thank you.

16 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Frances,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom was great really helpful and…

Tom was great really helpful and proffesional

16 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Tom,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom was friendly and helpful and helped…

Tom was friendly and helpful and helped me with all my needs and I left very satisfied

16 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Kelly,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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