Salma was fantastic in store today. She made the process so simple and really listened to what my son wanted as his contract. She gave him so many options, was really knowledgeable and got us a deal w... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónSU45 The Mall, BB1 7JB Blackburn, GB
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Consulta las opiniones de los clientes
The manager Sid was so helpful and patient. He explained everything fully . The only downside was not his fault but the credit check team who approved my husband’s new phone but didn’t follow through... Ver más
La empresa ha respondido
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... Ver más
La empresa ha respondido
I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Blackburn
Escrito por la empresa
Información de contacto
SU45 The Mall, BB1 7JB, Blackburn, Reino Unido
5,0
Excelente
786 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Salma was amazing and spoke through…
Salma was amazing and spoke through everything with me. Very friendly and helpful! Amazing service.
15 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
helpful….
Lukas was extremely helpful with the renewal of my sim only contracts
15 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Came into store as I needed help
Came into store as I needed help. Sid and Lukas really helped me out and got me a new SIM sorted out too.
14 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Brilliant service today by Lukas
Brilliant service today by Lukas at Blackburn branch in the mall. He helped me get the best deal for my personal needs and was pleasant and professional throughout. He is an asset to your company
14 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Lukas was very helpful and was able to…
Lukas was very helpful and was able to help me upgrade my phone. He was very polite and knowledge about the different phone plans . He explained the process of trading in process . He explained how much I will be paying monthly
8 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
Hi. We're happy to hear that you had a positive experience. We appreciate you mentioning how helpful and polite Lukas was during your phone upgrade. We're glad that they were knowledgeable about the plans and trade-in process, and clearly explained your monthly payments. Thanks for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great service as always
great service as always, supported me in getting out my curry’s contract and getting back on track with vodaphone. Thanks Guys :)
6 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
07724665988 had great customer service…
07724665988 had great customer service today, with Sid store manager explain everything to me showed me the best benefits I can get also made me feel very welcome thank you so much. I will truly recommend this guy to anyone.thank you
6 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lukas gave Brilliant information and…
Lukas gave Brilliant information and very knowledgeable no rush very patient
6 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very Helpful
Lukas is very friendly and very helpful. I went in with a problem and limited time. He was informative and fast to deal with my problem and i was in and out of the shop in no time.
1 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
Hi. We're happy to hear that you had a positive and efficient experience! We appreciate your feedback and are so glad that our team was able to assist you quickly and effectively. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was a great help in the shop and…
Sid was a great help in the shop and made me feel at ease
22 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Kind,helpful,quickly solved the problem
21 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great customer service kelp advice
Great customer service kelp advice
20 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very polite and explained everything in…
Very polite and explained everything in detail
20 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Blackburn
Hi Luke. Thank you for your review for Sid. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Review on Lukas
Lukas was very helpful and cheerful.
He saved me on 2 sim only plans and sorted me an ipad :)
Brill customer service and good conversation!
Thank you
17 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
Hi Gemma. Thank you for your review for Lukas. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Lukas was a very approachable sales…
Lukas was a very approachable sales representative
Knowledgeable, and helped with all our queries
11 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Blackburn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Helpful and straight forward Sid was
7 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Straight forward and very helpful Sid…
Straight forward and very helpful Sid was
7 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Blackburn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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