Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... Ver más
La empresa ha respondido
41 London Road, PO21 1PQ BOGNOR REGIS, GB
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Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... Ver más
La empresa ha respondido
Summer in your Bognor Regis branch was amazing, very friendly and professional. She explained the contract in detail. Very happy
La empresa ha respondido
James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... Ver más
La empresa ha respondido
We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... Ver más
La empresa ha respondido
Escrito por la empresa
41 London Road, PO21 1PQ, BOGNOR REGIS, Reino Unido
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Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m finally getting there. I’ve got to give 5 star treatment from James,Brad and Ellie,the trainee who were marvellous never once making me feel inadequate infact welcomed me each time like an old friend I’m 76 so I did need a lot of help. I can’t thank them enough

Respuesta de Vodafone UK - Bognor
Brad explained everything clearly step by step with great patience. Much appreciated his manner.

Respuesta de Vodafone UK - Bognor
I went into store, which I normally don’t do, but I was in the area and wanted to talk about my upgrade. I thought about switching providers, but juliette convinced me to stay, she got me a really good deal, she was so friendly and warm!! I loved chatting to her, and I would definitely go back to do more sales with her.

Respuesta de Vodafone UK - Bognor
Fantastic service from James and Brad. Made the whole experience a lot less stressful. Many thanks to both.

Respuesta de Vodafone UK - Bognor
Very helpful everything explained in detail and a very friendly attitudeJameswas the person i dealt with

Respuesta de Vodafone UK - Bognor
James on Bognor was so helpful, his customer care is exceptional. Very lucky to have him as a member of your team.

Respuesta de Vodafone UK - Bognor
Justyna and Juliette were very helpful in the Bognor Regis store and were very informative

Respuesta de Vodafone UK - Bognor
Sam was polite and installed my e sim fast (:

Respuesta de Vodafone UK - Bognor

Respuesta de Vodafone UK - Bognor
Great knowledge, friendly and good manners
Justyna and Sam

Respuesta de Vodafone UK - Bognor

Respuesta de Vodafone UK - Bognor
Justina was so helpful and kind
Great service

Respuesta de Vodafone UK - Bognor
Justyna was very helpful in assisting me to return to Vodafone after I tried EE and got worse signal where I needed it most. #lessonlearned

Respuesta de Vodafone UK - Bognor
I popped to Vodafone today (Bognor branch)
Sam was really helpful, professional and friendly. Great service

Respuesta de Vodafone UK - Bognor
Sam was incredibly helpful.
He explained everything very clearly

Respuesta de Vodafone UK - Bognor
Tom was very helpful and informative. Good chat and banter. I got tge samsung fold and he asked if I wanted insurance due to the value of the phone. Not pushy and no hard selling just great advice thanks Tom.

Respuesta de Vodafone UK - Bognor
Tom was Very knowledgeable and very polite helpful,

Respuesta de Vodafone UK - Bognor
I am a real dinosaur when it comes to technology but Juliette at the Bognor branch explained everything really clearly and made me feel OK about not knowing stuff, excellent customer service!

Respuesta de Vodafone UK - Bognor
Tom D was an amazing person who helped me through this difficult time.
I was in need of a new sim and he held my hand through out the whole process!
10/10 thank you so much for making something complicated easy!!!

Respuesta de Vodafone UK - Bognor
Bradley was incredible from start to finish.
Bradley was very professional and friendly made me feel welcome and I felt that Bradley was genuinely was happy to help me. I explained that I’m not very technical with phones and don’t understand phone jargon.
Bradley took the time to explain everything to me and changed the language so I could really understand. I really appreciated the time and patience Bradley had for me and I was made to feel comfortable and a valued customer.
Bradley showed me the difference between the 2 phones I was looking at and gave me time to process everything. Gave me all of the information I needed to make the decision
It’s because of the service from this store that I stay with Vodafone as I trust that I will get the best value for money.
I’m very grateful for Bradley’s help

Respuesta de Vodafone UK - Bognor
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