Sayed was very patient, and took me through a variety of options until I found what best suited my needs.
La empresa ha respondido
Localización
Cambiar localización63 DeansGate, BL1 1HQ Bolton, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Ver más
La empresa ha respondido
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Ver más
La empresa ha respondido
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Bolton
Escrito por la empresa
Información de contacto
63 DeansGate, BL1 1HQ, Bolton, Reino Unido
4,8
Excelente
243 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I wan to compliment Matthew on the…
I wan to compliment Matthew on the advice he has given me today. He is a credit to Vodafone, not only his knowledge but his kindness to this old guy for sorting out a problem. Thank you Matthew for your help and guidness. Mr. A.G. Smyth.
1 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey Anthony,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was very good when upgrading my…
Matt was very good when upgrading my phone
1 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly professional staff
Very friendly professional staff
17 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey Michaela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great job.
Lee in Vodafone Bolton town centre did a great job of unlocking my phone and spent a lot of time restoring it for me I was really happy with the outcome.
Rita Bischoff.
28 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey Rita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service I got from lee
25 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Norman,
Thanks for taking your time to share this experience in store with Lee. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Good customer service
Great to find a company with good customer service at last! Very helpful staff who listened to what I wanted and guided me through the options that most suited my needs.
18 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Angel,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Bolton
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Emily and Natalie
Emily and Natalie, have been excellent and would not hesitate to recommend to family and friends.
14 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi there,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Emily was really helpful in setting up…
Emily was really helpful in setting up my new phone and was super nice and explained everything. Would definitely recommend
14 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Simon,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lee was extremely helpful &…
Lee was extremely helpful & knowledgeable. Made us feel very at ease & explained everything to us in plain English
8 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Emily was fab setting my phone up and…
Emily was fab setting my phone up and doing transfer. Very happy
8 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Bolton
Hi Mark,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Fantastic service from Lee in Bolt
25 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Paul,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was previously with EE and was a bit…
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything and got me a great deal. Asked to speak to his manager to say thanks but he wasn’t around, so writing this review instead.
14 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Paul. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A great team.
Liam was brilliant, listened to what I wanted helped me when I didn’t understand and when my old phone crashed he explained what needed to happen next. The store manager Matt was really helpful too and got my old phone working again and the service was great. The team were friendly and helpful and I got the best deal for me.
Nothing phased them and they were great at explaining everything to me.
14 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Donna,
This is lovely feedback for Liam and Matt. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Matt was extremely helpful
Matt was extremely helpful. Initially rectified a problem I had. I was then provided with the option of a new phone which I accepted. All data was then transferred by Matt. Excellent service. Thank you
6 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Wendy,
This is lovely feedback for Matt. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Well pleased smooth and quick process
Well pleased smooth and quick process
6 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Dave,
This is lovely feedback for us. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thanks to Matt in Bolton big help in…
Thanks to Matt in Bolton big help in getting me used to the phone
2 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Neil,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The customer service agent was lovely…
The customer service agent was lovely it was the people in the collection's department I was a little late on one bill months ago. I thought I had paid this as I rang up to make a promise to pay cut a long story I paid £160 for them to reconnect then they turn me off again after a week! I ring up for them to tell me I owe £80 and they won't turn me back on even though reluctant I said I can pay the 80 in a week they wanted it today or won't return my connection I'm on universal credit n have BPD with number of health issues I need my line. They totally disregarded it! Those company is for the Rich...not people like me on benefits il be taking my sim out today done with them!
26 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Mary,
This isn't how we want to be leaving customers feeling. We're here to help. Please reach us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The employee lee was great and made…
The employee lee was great and made everything easy and easy to understand definitely an easy and calm process
16 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Levi. Thank you for your review for Lee. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.