Vodafone UK - Bolton Opiniones 

243
TrustScore: 5 sobre 5

4,8

63 DeansGate, BL1 1HQ Bolton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sayed was very patient, and took me through a variety of options until I found what best suited my needs.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Bolton

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 63 DeansGate, BL1 1HQ, Bolton, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

243 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(243)

40.836 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I would like to say a big thank you to…

I would like to say a big thank you to Matthew he as been amazing so patient with me Matthew is a credit to the company a Big thank you

16 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hello, Susan,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt Bolton store excellent

Matt from the Bolton store was extremely helpful and knowledgeable. Very pleased with the deal he found for me. Will recommend

16 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hello, Lisa,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Liam was a great help

15 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Emily,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, very knowledgeable. Lee was lovely and clearly knew what he was doing.

12 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Jonathan,

We appreciate your feedback and kind words about Lee. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Professional and efficient

Professional and efficient. Explained all options and benefits.

9 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Denise. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thand understanding and…

Lee served me. The patience and understanding and being able to have a laugh

9 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Sybil,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lee is best sales advisor hoping to get…

Lee is best sales advisor hoping to get my vodaphone broadband at this time now.

2 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Junaid. Thank you for your review for Lee. It's always lovely to read fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was really helpful getting my…

Matt was really helpful getting my pictures and contacts from my old tablet to my phone

2 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Helen,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie was very helpful and patient

23 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hey Lindsay,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Liam.

20 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Barbara,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lee Vodafone Bolton

Lee was great and had the patience of a saint! Dealt with all my queries and found me the best deals.. He has saved me a lot of money.. thank you..

9 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Elizabeth,.

What brilliant feedback for Lee! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Liam was wonderful

The experience was wonderful. Liam helped sort all my issues

30 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hey ,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aaron and emily were so helpful and got…

Aaron and emily were so helpful and got me a good deal with my new phone and hotspot. Bolton team are amazing!!

17 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Szantiago, It's really great to see Aaron and Emily were able to find you a great deal today 😊
Thanks for your awesome feedback, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very knowledge and helpful

8 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hey Subhas,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service from Liam

Liam (who served us) was extremely helpful.it helping my wife find the best deal for her needs.

Liam was polite, patient and extremely helpful.

Previously, he had helped me with my phone, so it was a great relief to have that assistance again

7 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hello, Jack,

We appreciate you taking the time to provide a positive review, and it's lovely to hear about the great experience which you had with Liam.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Called in the Bolton shop today for a…

Called in the Bolton shop today for a replacement sim the young man who served us pointed out we could get better deals on some of our number (family account) sat and explained everything to us and had us up and running in no time

6 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hello, Sharon,

Thanks for the positive review. It's great to hear about the helpful experience which you had in our Bolton store.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service, very friendly and helpful

5 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Thanks for five star feedback, Mr Wrigley. If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to help 🙂 Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie was outstanding kind very…

Katie was outstanding kind very informative helps me get to customer service everything done

3 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Kieran,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

I made a 24 months contract of £54/m in…

I made a 24 months contract of £54/m in 2022, they changed it to £77/m for 36 months.
Would you pay £77/m for an iPhone?
They claim they don't have access to our data and contract online and we have to visit thr branch.
Their own staff admitted the price is ridiculous but said they can't help.

5 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Emily was brilliant and very helpful

Emily was brilliant and very helpful. She helped get my bill down and upgraded my phone.

1 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Bolton

Respuesta de Vodafone UK - Bolton

Hi Natalie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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