I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Ver más
La empresa ha respondido
Localización
Cambiar localización63 DeansGate, BL1 1HQ Bolton, GB
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Consulta las opiniones de los clientes
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Ver más
La empresa ha respondido
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Ver más
La empresa ha respondido
Great day in vodaphone. Matt the manager was able to tecover my lost photos got my broadband reduced by £8 per month and gave me important information re use of my phone on upcoming trip abroad Winn... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Bolton
Escrito por la empresa
Información de contacto
63 DeansGate, BL1 1HQ, Bolton, Reino Unido
4,8
Excelente
243 opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Emily was brilliant and very helpful
Emily was brilliant and very helpful. She helped get my bill down and upgraded my phone.
1 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Natalie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Matthew@BoltonVodafoneIsTheGr8est🕺Wish to thank young Matthew at Bolton…
Wish to thank young Matthew at Bolton Vodafone Shop for transferring all my data from my old iPhone7 to new iPhone15+ which I purchased @VodafoneTraffordCentre in Nov 2023 Black Friday. AppleTechDept and 191 VodafoneTechnicalSupport have tried many times to transfer without success with Apple saying I would need to delete many pics Apps and WhatsApps as I had too many…. but Matthew did it for me and for that I am truly grateful - plz give Matthew a raise, bonus or promotion, thx 👏 Lana Crawley 💙💖
21 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Lana,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Helpful staff in Bolton. Thanks Shannon.
Shannon has been really helpful.
I’m looking forward to my new Internet service.
21 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Vladimir,
Thanks for taking your time to leave this review for Shannon.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Matt was great in helping me upgrade to…
Matt was great in helping me upgrade to a new phone and set it up
6 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Donna,
It's great to hear you've upgraded and your review for Matt. Thanks for sharing. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Emily from the voda phone Bolton branch…
Emily from the voda phone Bolton branch was absolutely amazing, very patient through all the technical difficulties but she made sure to fix everything. Highly recommended wry friendly!
24 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service from LIAM
17 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Graham,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lee was excellent
13 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Ann,
Thanks for taking the time to review and sharing this feedback for Lee.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The staff Shannon is friendly and…
The staff Shannon is friendly and helpful, appreciated her service
26 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Stanley. Thank you for your review for Shannon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super!
Super!
Thank you Katie...sorted months of problems!
Woohoo
25 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hello Gill,
Thank you for your feedback. We're really happy to hear Katie managed to solve your issues and left a great impression!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer service provided and…
Good customer service provided and enjoyable experience provided by Liam
20 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey,
Thanks for taking the time to leave us 5 star and sharing your experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was scammed at the Vodafone shop.
I was scammed at the Vodafone shop in Stratford. I bought a phone, and they gave me a tablet. The tablet was free, but they added a second number to my account. I paid £14.99 for over three years for a number I never received, activated, or used.
18 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Luan,
Thanks for your review. It's really important we get this looked into, please drop our team a message on Facebook - vodafone.uk/3lCYUxW or X (formally Twitter) - vodafone.uk/3LXh2xl Just let the team know you've left a review. We'd be happy to take a look!
Thanks, Vodafone Social Media Team
Matt sorted me out with my new phone…
Matt sorted me out with my new phone and sim quickly and helped me get set up, would recommend!
16 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Richard,
This is a great review for Matt. I’m glad to hear you found the best option in store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Liam gave us fantastic service while we…
Liam gave us fantastic service while we came to upgrade our two phones today. He was very patient and made sure we understood everything about our new plans. Thanks
2 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey Emily,
Thanks for reviewing, and sharing this great feedback for Liam.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lee at Bolton Town Centre Branch
Lee at Bolton Town Branch really helped find the best plan and best phone for me! Had a great time and he was very friendly and managed to get us to secure a phone
22 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Good service Lee was very helpful
15 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hi Stuart,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Patience and understanding of older, and less tech savvy people
Shannon had Patience and understanding of older, and less tech savvy people
13 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Lee
25 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey Kerry,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
8 years and counting...
As we've become used to in our 8 years or so visiting the Bolton branch of Vodafone, excellent customer care, on this occasion provided by Lee 😊
24 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey Tony,
Thanks for letting us know what an amazing job Lee did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
We went into our bolton vodaphone store…
We went into our bolton Vodafone store and was greeted by a very helpful Liam. He solved all of our problems very quickly. Answered all of our questions and had 10/10 customer service.
18 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey John,
Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lee at the Bolton shop who was super…
Lee at the Bolton shop who was super helpful couldn't rate him any higher
17 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Bolton
Hey Jo,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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