Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Ver más
La empresa ha respondido
Unit 16, Churchill Square, BN1 2TB Brighton, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Ver más
La empresa ha respondido
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
La empresa ha respondido
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Ver más
La empresa ha respondido
Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 16, Churchill Square, BN1 2TB, Brighton, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had a great experience in Vodafone, Jay the manager was very friendly and helped me with a great deal on my phone and I even switched my Home BroadBand too! Would highly recommend! Thanks

Respuesta de Vodafone UK - Brighton
Worked with Ben was a great experience

Respuesta de Vodafone UK - Brighton
The employee named Ben A solved our problem very quickly and in a rational way.

Respuesta de Vodafone UK - Brighton
Ben was really patient and very helpful. We were comfortable speaking to him. Keep it up! Awesome service

Respuesta de Vodafone UK - Brighton
Terrible service their employees never know anything and they are charging me for services i had taken off my contract a month ago! They blame the system not processing the cancellation and still expect me to pay…Not to mention my phone signals have been so bad, i lose signal on my phone all the time.

Respuesta de Vodafone UK - Brighton
MR BEN IS A GREAT 👍.
HE IS BRINGING A FRIENDLY SERVICES TO CUSTOMERS & HELPFUL 10/10 FOR BEN & His store.

Respuesta de Vodafone UK - Brighton
Excellent customer service, patiently done
Well done Rik

Respuesta de Vodafone UK - Brighton

Respuesta de Vodafone UK - Brighton
I am extremely happy with the service at Vodafone. I am new to the UK and didn't have any idea about the sim card packages. Ben was very kind in explaining them to us and getting the SIM card up and running.

Respuesta de Vodafone UK - Brighton
Perfect, smooth experience, The store manager Jay was extremely helpful and made the process as streamlined and straight forward as possible, great service

Respuesta de Vodafone UK - Brighton
Garry was super helpful and helped me move contract and save a lot of money! Very quick and easy.

Respuesta de Vodafone UK - Brighton

Respuesta de Vodafone UK - Brighton
Nick, Sales Advisor is amazing!
Thanks for perfect promt service with my e-sim setup!

Respuesta de Vodafone UK - Brighton
The sales advisor was very helpful and accommodating.

Respuesta de Vodafone UK - Brighton
Helpful and informative. I recommend Rik.

Respuesta de Vodafone UK - Brighton
Thank you to Ben and Nick in Brighton for sorting out a mobile phone problem I had with another supplier.
No more sleepless nights, thank you both. 😄

Respuesta de Vodafone UK - Brighton
Very happy with my experience, seen by Ben who was very helpful and nice.

Respuesta de Vodafone UK - Brighton
Extremely helpful service and great advice

Respuesta de Vodafone UK - Brighton

Respuesta de Vodafone UK - Brighton
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.