Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Ver más
La empresa ha respondido
Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
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Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Ver más
La empresa ha respondido
Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... Ver más
La empresa ha respondido
Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Ver más
La empresa ha respondido
Chris, at Broadstairs was absolutely terrific. Helpful patient and kind. He explained everything in ordinary words.
La empresa ha respondido
Escrito por la empresa
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Reino Unido
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Ali got us a great deal with both our contracts and saved us money at the same time

Respuesta de Vodafone UK - Broadstairs
Vodafone really helped me out, I wasn't sure which contract to go with and other providers were just confusing me even more but Callum at Vodafone sorted me out

Respuesta de Vodafone UK - Broadstairs
Chris, one of the assistants, was extremely helpful, he listened to my problem query and immediately put my mind at rest that he would not let me leave the building until he'd solved my issues. The complexity of my problem took over 40 minutes to resolve at a first level, and reassured me that a member of the care team would contact me to complete resolution of my original problem. Chris showed complete understanding, enormous patience, and mastery of the complexities of "a digital upgrade". He is a brilliant attribute to Vodafone Broadstairs.

Respuesta de Vodafone UK - Broadstairs
Harry was really helpful paying my final bill.

Respuesta de Vodafone UK - Broadstairs
Ali was extremely helpful in guiding us through our new broadband and phone contracts

Respuesta de Vodafone UK - Broadstairs
Ali was amazing from the second I sat down with him , he was so friendly, knowledgeable, professional and very patient
His product knowledge is superb
I could not praise him highly enough

Respuesta de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs
Store staff were amazing unlike the online bot and reps over the phone who were I am sorry to say useless - the phone staff did not appear to have any depth of interest or knowledge apart from the last lady I spoke to. Store staff - Henry, Chris and Ali were fab in the Ramsgate store!!!

Respuesta de Vodafone UK - Broadstairs
I visited voda phone store in Westwood this morning. Conner was extremely helpful and resolved all my problems.. he was friendly and I enjoyed talking to him. When my contract is up with sky broadband I will switch to voda phone broadband. Conner has given me all the information. And I realise I can save a lot of money by ditching sky.
Thank you Conner . You made my day a good day

Respuesta de Vodafone UK - Broadstairs
Ali was great, excellent service and sorted what we needed in a good all round experience

Respuesta de Vodafone UK - Broadstairs
Been in to see Callam. Excellent service. Very friendly and knowledgeable. Perfect. Well done.

Respuesta de Vodafone UK - Broadstairs
O my goodness what a great customer service by Rob simply brilliant. He’s very professional great knowledge very helpful very friendly outstanding customer service skills. Big thanks to Rob

Respuesta de Vodafone UK - Broadstairs
Haven't had any problems with Vodafone they are always happy to help me in any way possible
Harry was perfect help with my new sim today

Respuesta de Vodafone UK - Broadstairs
Was looking to change broadband provider. Visited Vodafone Westwood Cross store. Sam welcomed me and was very informative. Sam carried out the provider change process very quickly, which was a great help for me.

Respuesta de Vodafone UK - Broadstairs
Upgraded my phone with Samantha, explained prices and payments for my upgrade brilliantly! Thank you!

Respuesta de Vodafone UK - Broadstairs
The young man (Rob) was very good and very helpful.

Respuesta de Vodafone UK - Broadstairs

Respuesta de Vodafone UK - Broadstairs
Upgraded phone today at Westwood Cross Broadstairs and was supported by Connor Barham Assistant Manager who we have got to know over the years being loyal customers. Connor as always was exceptional and even when the shop closed he continued to seek the best deal for us. Customer service provided was as always fantastic going above and beyond. Connor is an absolute asset and credit to your company. See you for the next upgrade 👍🏼

Respuesta de Vodafone UK - Broadstairs
Callum was brilliant. I Will never leave Vodafone while the likes of Callum are with you

Respuesta de Vodafone UK - Broadstairs
Samantha Jayne she was friendly and very good service and make it clear too thank you for helping us get good deal

Respuesta de Vodafone UK - Broadstairs
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