Vodafone UK - Canterbury Opiniones 

266
TrustScore: 5 sobre 5

4,8

3 The Parade, CT1 2JL Canterbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative. Upgraded to a newer phone for a couple of pounds more per month.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Canterbury

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 3 The Parade, CT1 2JL, Canterbury, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

266 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,8

Todas las opiniones

(266)

41.063 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Low cost phone help

Buying a phone for a 93 year old who want minimal cost, but wanted to be able to do calls and emails. Really good explanations from Sharna on the different models and help with setting up phone, even though the overall sale price was modest

10 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Teresa. Thank you for your review for Sharna. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Joe and his team made me and my dog…

Joe and his team made me and my dog very welcome. Shannon was great giving me the product I need for my work. Thank you.

10 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Joel. Thank you for your review for Joe, Shannon and the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you Sharna! STAR!!! Thank you Vodafone, Canterbury :)

I cannot thank Sharna enough for her help with my phone issues. She was exceptionally patient, took time to sort and explain everything. She went above and beyond to manage and sort a very complicated issue. She is an absolute star and Vodafone are lucky to have her work for them... I will also mention Josh as he also helped with some queries:) A lovely, friendly shop and every single member of staff are fantastic! THANK YOU SO MUCH!!!!!!

27 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi. Thank you for your glowing review for Sharna, Josh and the team. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Popped in the shop

Very quick and easy to sort out the issues. Great service and got the best deal and advice.

18 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Gary,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sharna was very helpful and a pleasure…

Sharna was very helpful and a pleasure to deal with.

14 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Paul,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went to the Canterbury shop to see about a new phone and plan.

Went to the Canterbury shop to see about a new iPhone and getting a new less expensive plan. The assistant- Sophie- who helped us could not have been more helpful and efficient. Found us a more economical plan, helped in the choosing the new phone and was very patient with a lot of questions from two very ‘non-technical’ people.
On the basis of this experience I would have no hesitation in recommending Vodafone to any one.

14 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Colin,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Top notch service!

I had the pleasure of being served by Josh at Canterbury Vodafone today. He was friendly, professional and answered all my questions quickly with explanations even I (zero technical knowledge) could understand. Thank you Josh, top notch service!

14 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Anna,

This is lovely feedback for Josh. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Always helpful and friendly

Very helpful and got a great deal.
The guy (James) did his best to search for the better deals that suited us.
Friendly and approachable.

4 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Lisa,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Making me enjoy spending more money

My experience was great due to the great staff team. They are really welcoming and convincing. Shama is definitely my favourite and I wish she could attend to me always🥰. I could spend all my money here. The company is different hiring right.

4 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Good customer service today from Aria. Bit of a challenge sorting our teenagers phones out for us but she was v patient and explained everything well

23 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Louise,

Thanks for sharing your fabulous feedback for Aria. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service, friendly, helpful, not too technical, and saved me money!

16 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Stephen,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service Josh was a real help

16 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Mark,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aria

Aria, Joe & Ed went above and beyond to help with an errant iPhone with suspicious charging issues.

Their level of customer service was exemplary - they should be commended.

13 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hey Andy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and helped me sort out all…

Very helpful and helped me sort out all I needed

21 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Patricia,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodaphone Canterbury …

The staff who served us were helpful and friendly. They gave us different phone contract options to purchase and didn’t try to sell us a product that was too much for our needs .

15 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi CJ,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a smooth and great experience with us.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff.

Very friendly and helpful staff.
Had a look at many options that were available to us.

14 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi Mr R Ford,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a friendly experience with us when exploring your options.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh was very helpful

Josh was very helpful, got my sim sorted immediately which was my previous problem with voxi. Will definitely visit again for anything further.

10 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh was Very good

Josh was Very good , professional and helpful

22 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi there,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh and Ed were great help

Josh and Ed were great help

21 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hello, Kirsty,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great staff in the Canterbury store

Great staff in the Canterbury store. Easy upgrade and special shout out to James

12 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Canterbury

Respuesta de Vodafone UK - Canterbury

Hi,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in Canterbury store and you are happy with the upgrade James helped provide.

Thanks,
The Vodafone Social Media Team

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