Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
La empresa ha respondido
Localización
Cambiar localización82 Front Street, DH3 3BB CHESTER-LE-STREET, GB
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Consulta las opiniones de los clientes
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... Ver más
La empresa ha respondido
Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... Ver más
La empresa ha respondido
I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Chester le Street
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
82 Front Street, DH3 3BB, CHESTER-LE-STREET, Reino Unido
4,9
Excelente
204 opiniones
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Jay in shop
Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help.
Thank you so much Jay
You went above and beyond and explained everything.
6 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent as always
11 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey Sue,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Natalie the Manager…
Great service by Natalie the Manager today, as always first class in this store, thank you
11 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey Pam,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Chester le Street
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great experience today came in for…
Great experience today came in for billing query and thanks to Mandy I have managed to save some money off my bill
19 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hi Dennise, thank you so much for your wonderful review and the amazing support you’ve shown for Mandy, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Had to renew my airtime plan and the…
Had to renew my airtime plan and the lady in the shop was really helpful! I’m never sure what I’m doing online so it’s great to have the in store support and expertise.
18 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Natalie has always helped me with my…
Natalie has always helped me with my Sim Swaps in Washington. I went into Washington for one and it was a nightmare, they told me she was now in Chester so I have went there and she has sorted me out no bother
5 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey there,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb service from Natalie the store…
Superb service from Natalie the store Manager today, thank you!
26 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful in this Vodafone shop in…
Very helpful in this Vodafone shop in Chester -le-street very pleasant staff
Could not do enough for us and completed a the process that we needed
With no trouble. Thank you
Natalie and Mandy for your support .
18 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Chester le Street
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great servive from Natalie today…
Great servive from Natalie today helping to fix a Vodafone error from over the phone and taking out a new home broadband
12 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey Diana,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience in store with Natalie…
Great experience in store with Natalie today, upgraded my phone and was very nice
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Natalie in Chester…
Great service from Natalie in Chester le Street yesterday after a bad expirience in Durham. Sorted my new sim and I will be back for broadband!
28 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Natalie in the Chester le…
Spoke to Natalie in the Chester le Street store and she couldn’t have been more patient or helpful, assisting me with my phone emails. I will certainly be back again in the future. Thank you Natalie! x
28 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey Amy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Natalie as always
25 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey Alicia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fab customer service.
Mandy was absolutely fantastic at sorting my upgrade. She was very friendly, very knowledgeable about the phones, plans and anything else I needed to know.
I left very happy & confident ive got the perfect upgrade for me.
23 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey Lesley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Service from Natalie today!
21 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey Glen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James did a great job
James helped us with everything we needed and did a great job
16 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey Gordon,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Natalie was great!
Natalie was great!! Very friendly snd knowledgeable. Spent a lot of time explaining things. Fantastic service!!
11 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey Duncan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
Great service from a new manager in the store called Natalie, very helpful, cheerful easy going and a good laugh whilst I was in store. 10/10 service!
4 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Chester le Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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