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Vodafone UK - Chester le Street Opiniones 

204
•
TrustScore: 5 sobre 5

4,9

Operador de telefonía móvil
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82 Front Street, DH3 3BB CHESTER-LE-STREET, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Chester le Street

Escrito por la empresa

Brands Available Here: Vodafone & Three  Visit Our Website - Vodafone Visit Our Website - Three

Información de contacto

  • 82 Front Street, DH3 3BB, CHESTER-LE-STREET, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(204)

41.511 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 5 estrellas sobre 5

Easy going helpful staff

13 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hey Paul,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer experience

Not being the most technical it was great having Mandy help me through the process of buying a new phone and having the patience to set it up ready for me to get going. Mandy was really knowable and a lovely person too

13 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi there Gillian,

Thank you for your great review about Mandy. We're glad you had a lovely experience in store!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Couldn't help anymore than he did ..

Couldn't help anymore than he did ... Very polite patient and excellent face to face meeting ... Upgraded advised and helped me choose my new device .... Callum is definitely An amazing asset to Vodafone

9 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hey Lisa,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent in store service

Very helpful staff and explained everything we needed really well

4 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Paul,

This is a lovely review for our store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Mandy was excellent

Mandy was excellent, very patient as I'm partially deaf. I also suffer with my mental health and Mandy made sure to make me feel at ease.

2 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Carolyn,

Thanks for taking the time to leave us a review, and share this feedback for Mandy.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Face to face help was great very…

Face to face help was great very helpful Polite, a pleasure to be in the shop.

2 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi there,

Thank you for your review, and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Smooth renewal process

Managed to get new SIM only package with payments in line with existing contract. 😀

22 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Martin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Service from Chloe was very…

Service from Chloe was very professional. She explained everything clearly to me to help me understand

22 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Dawn. Thank you for your review for Chloe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mandy really patient

Mandy really patient, resolved all problems

16 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hey Margaret,

This is really great to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

very helpful staff and very…

very helpful staff and very understanding

15 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Owen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Really helpful staff who took time to listen to what I needed and made changes to my account.
Heather

8 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hey Heather,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good staff

Mandy tried everything to upgrade my laptop, unfortunately the system as usual didn't allow me. I can't praise mandy enough as the amount of times over the kast few years she has had to dort my account, all credit gor her patience.

7 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hey Anthony,

Thanks for letting us know what an amazing job Mandy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mandy at Chester Le street was…

Mandy at Chester Le street was fantastic really helpful and sorted out a very good deal for me

21 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Alison,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Best service I’ve seen

10 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Ziad,

Thanks for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Talked through options available. Felt no obligation to purchase/upgrade despite being unsure what I needed. Very helpful & friendly.

4 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Sarah,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 2 estrellas sobre 5

Very poor attitude from chloe who I…

Very poor attitude from chloe who I initially dealt with
Walked off saying I had a poor attitude.
Luckily I then spoke to many who was much easier to deal with and gave some useful advice

20 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Neill,

Thank you for your review. I am sorry to hear of your recent experience but happy to hear Many was able to resolve your issue. If you do wish to discuss this further, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team


Valorada con 5 estrellas sobre 5

Excellent customer service very helpful

7 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hey John,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great help

Chloe has been an amazing help. Came to store to arrange a roaming plan and it she found the best deal and walked away with a new phone

7 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Callum dealt with the enquiry I had and…

Callum dealt with the enquiry I had and then sorted out my renewal of the broadband deal for another 24 months,

4 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Allan. Thank you for your review for Callum. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ebony was very helpful

31 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Chester le Street

Respuesta de Vodafone UK - Chester le Street

Hi Leslie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

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