Vodafone UK - Darlington Opiniones 

169
TrustScore: 5 sobre 5

4,8

9-10 Prebend Road, DL1 1NT Darlington, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information). Being in a remote area with prohibitive costs for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been in store with Neive and she has been very professional and helpful with setting up son with a new phone and contract. Some fab advice and help from her

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 9-10 Prebend Road, DL1 1NT, Darlington, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(169)

40.266 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Grateful for the help by Dan the…

Grateful for the help by Dan the manager

Thank you highly recommended 👍

28 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi there,

Thank you for your review. It’s great to hear of your positive experience with Dan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Wonderful experince

Wonderful experince. Well informed staff, friendly and helpful. Katsana was a great help.

24 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi Elizabeth,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Exceptional service and very helpful

Exceptional service and very helpful

3 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Thanks for the five star review, Ben! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodaone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent

Lovely friendly guy, very helpful

13 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Thanks for your lovely feedback Suzanne.
All the best, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Clear and concise information

Clear and concise information; answered every one of our queries; a positive visit.Thanks Dan.

8 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi Jay,

It's great to hear about your recent experience and feedback for Dan. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic customer service

Jay was very helpful in finding the right deals to suit our family. He had a great knowledge of what was available and helped us to get what we needed and save us some money.

8 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi Mel. Thank you for your review for Jay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jj was awesome

Jj was awesome, explained everything and tried to dave money where possible. Explained the discounts as well.

5 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good customer service

Kind and friendly staff who were helpful in my enquiry.

26 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi yb,

This is lovely feedback for our Darlington store. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Lovely customer service very…

Lovely customer service very approachable and polite also so very helpful cannot thank them enough for all the help and advice thanks soo much xx

1 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hey Sarah-Jo,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful advice explained simply & effectively. Customer service great & answered all questions well - desoite only being 2nd week at job!

6 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi Roger,

Thanks for your 5-star review for our Darlington store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Warren was a great help

Warren was a great help, easy to talk to and relaxed. Explained everything and had no problem with questions.

6 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi Kim,

This is lovely feedback for Warren. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Very helpful service in store

Very helpful service in store. Everything explained clearly....for technophobs that was great. Exceptional service from Dan.

7 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi Helen. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

Staff knew what they were talking about

19 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hey Craig,

That's great to hear! Thanks for leaving us the review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very polite and helpful staff at…

Very polite and helpful staff at darlington store. Jacob has explored every option for my mams sim only deal. Found other phones other deals and had a lot of patience with my mam who isn't very technical. Thank you so much.

17 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi Erika,

Thank you for the 5 star review! We're so glad you had a good experience in store and Jacob managed to find the perfect deal for your mum.

If you ever need assistance in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic advice and helpful service…

Fantastic advice and helpful service given. Many options given and came out of the shop very happy.

6 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hey Catherine,

Glad to hear your trip to our store left you feeling happy, we appreciate your review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Broadband

Jakob in the Darlington branch was very clear on all process and very helpful, professional demeanor and conducted himself very well. Left very confident with my purchase.

6 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi Jack. Thank you for your review for Jakob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jakob was very helpful today and sorted…

Jakob was very helpful today and sorted my issue with a recent upgrade I didn’t do.

3 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hey Belinda,

Thanks for letting us know what an amazing job Jakob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Outstanding Customer Service

Spoke to a man named Dan and his service was brilliant. Found me an incredible upgrade that provided more than I bargained for almost exactly what have been recently paying. Ticked all the boxes and would highly recommend him.

28 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi Grey,

Thanks for taking the time to review, and share this feedback for Dan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jakob was helpful at getting the best…

Jakob was helpful at getting the best deal and transferred everything. Lovely store

22 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Darlington

Respuesta de Vodafone UK - Darlington

Hi Thomas. Thank you for your review for Jakob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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