Vodafone UK - Dorking Opiniones 

170
TrustScore: 5 sobre 5

4,9

St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(170)

42.916 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Justin made upgrading my phone and…

Justin made upgrading my phone and renewing my broadband super easy

23 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Simon,

Thanks for the lovely review and fantastic support for Justin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiting here for help and good customer service

15 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey there,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Service was good thanks amin

13 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had issues with getting my sim swapped…

Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience. He actually went above and beyond - thank you Junior!

11 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Delia,
Thanks for the lovely review and fantastic support for Junior.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Eric was extremely helpful and polite

Eric was extremely helpful and polite, and got me a great deal.

10 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Sally,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service

13 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Karin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Star

Star. Amin was veryhelpful,sorted out the bill for me.

9 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Soyful,

Thanks for the lovely review and fantastic support for Amin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from Eric and Wayne and the team at Vodafone Dorking. Would recommend.

7 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Eva,
Thanks for the lovely review and fantastic support for Eric and Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service from a really great…

Fantastic service from a really great team. Pantakan and his manager couldn’t have been more helpful while providing me with a new iPhone and contract.

3 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Sarah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Eric and his Co were extremely helpful…

Eric and his Co were extremely helpful and sorted out my problem.

10 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Sharon,

Thanks for the lovely review and fantastic support for Eric.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

EricVery helpful!

EricVery helpful!

8 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Eric is an asset to your team

Eric is an asset to your team. He handled all my queries professionally and speedily.

21 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I cannot fault Justin's kind

I cannot fault Justin's kind, efficient explanation of Vodafones plans. I much appreciated his patience and clarity correcting all the plans's details and would heartily recommend his helpful advice.

14 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Fraser,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Eric was great and explained everything…

Eric was great and explained everything well, so even an technophobe like me could understand. Thank you

13 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Lesley

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Both Meghana and Junior provided my…

Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as this isn't the first time he has helped me! Thank-you Vodafone Dorking.

7 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Liora,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Meghana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Junior have been a great help

Junior have been a great help, thank you so much

24 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Susan,

Thanks for the lovely review and fantastic support for Junior.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Eric was very helpful

Eric was very helpful, a very pleasaant young man. Thank you.

6 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Eric and Junior listened to my…

Eric and Junior listened to my requirements,offered me a couple of phones that fitted well and proceeded to take care of setting me up with my new phone.
cannot thank them enough !

5 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Sue,

Thanks for the lovely review and fantastic support for Eric and Junior.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer experience

Justin was a very helpful advisor.

3 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Tim,

Thanks for the lovely review and fantastic support for Justin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I would like to say how well Eric and…

I would like to say how well Eric and his colleages have helped me buy my new phone today. They have been very helpful.

2 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey June,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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