Vodafone UK - Dover Opiniones 

140
TrustScore: 5 sobre 5

4,9

21 Biggin Street, CT16 1BH DOVER, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 21 Biggin Street, CT16 1BH, DOVER, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

140 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(140)

41.878 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Zack and Sean have been exceptionally…

Zack and Sean have been exceptionally kind, calm and helpful in the Dover store. Knowledgable and patient they helped us navigate through the experience, and I recommend them highly! Fantastic, thank you so much!

17 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hi Kylie,

This is such an amazing review for Zack and Sean. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Really lovely staff

Really lovely staff. Explained clearly to us abut the repair to watch. He ordered me a new watch there and then an signed up for another contract with new smart watch.

2 de abril de 2024
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hey Lynda,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very nice man called Zack!

Very helpful man called Zack in the Dover store.. knew exactly what he was doing and even saved me money! 100% would recommend! 5 ⭐️

1 de abril de 2024
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hi Tracy. Thank you for your review for Zack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The staff was friendly and helpful as…

The staff was friendly and helpful as always, especially a gentleman I believe his name was Samuel or Sam, thank you so much for all of your help, I really appreciate it

22 de enero de 2024
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hey Amanda,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came In again for some help as not too…

Came In again for some help as not too tech savvy unfortunately. Lovely team who don't mind helping and never complain!

23 de enero de 2024
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hey Caroline,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Perfect service

Perfect service, thank you Sam at Dover.

9 de diciembre de 2023
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hi Michelle. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lovely staff in dover

Lovely staff in dover, excellent service each time. Always cheerful and helpful when I go in there; Glad to have them on the highstreet.

8 de diciembre de 2023
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hi Beth,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant staff in the dover branch

Brilliant staff in the dover branch! Not great with technology so i popped in and asked for advice and they explained everything thoroughly, wonderful team and they had the patience of a saint. Glad im with vodaphone and i won't ever change! 5/5 customer service from a gentleman named Sam. Will use dover again for anything i need help with :)

5 de diciembre de 2023
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hey Talia,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brish was brilliant & stayed back to…

Brish was brilliant & stayed back to help!!

29 de noviembre de 2023
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hi Emily P,

This is a great review for Bish. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service very pleased with experience, extremely helpful.

28 de noviembre de 2023
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hi Amy,

Thanks for taking the time to review, we're pleased to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lisa,Brish and Holly are Very helpful…

Lisa,Brish and Holly are Very helpful and kind!

13 de octubre de 2023
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hey David,

Thanks for the lovely review and fantastic support for Lisa, Brish and Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The experience was very good

The experience was very good, everything explained to very clearly and the lady in the shop (holly dover branch) was extremely helpful

13 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Outstanding service

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for my wife but Brish was so amazingly helpful and patient and full of good advice. What brilliant service.
The staff in this branch are very pleasant and professional. We will definitely return. Thanks Dover Vodafone.

6 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Will,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went to Vodafone Dover to sort out bill…

Went to Vodafone Dover to sort out bill issue, went to Folkestone who didn’t help me and when I spoke on the phone the rep was rude and shouting at me, finally Brish was able to help me sort everything today and call cancellations for one of my numbers, thank you for your service

19 de septiembre de 2023
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hey Rufat,

Thanks for letting us know what an amazing job Brish did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Saw brish and Lisa today for an upgrade…

Saw brish and Lisa today for an upgrade went great will be back again

16 de septiembre de 2023
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hi there,

Thank you for reviewing. We're pleased to hear about your recent experience and the great service Lisa has provided.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lisa was fantastic

Lisa was fantastic! Wow - what a great asset to your company !
Thank you for being so kind !

16 de septiembre de 2023
Opinión espontánea
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Respuesta de Vodafone UK - Dover

Hi Diana,

Thanks for taking the time to review. We're pleased to hear about your recent experience and how Lisa was able to help.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lisa was absolutely wonderful and super…

Lisa was absolutely wonderful and super helpful!

16 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hi Kailin,

Thank you for reviewing. It's great to hear Lisa was able to help, and provide such great service.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Saw brish and holly to help me out with…

Saw brish and holly to help me out with my phone not making calls they fixed ny issue fast i always come here for help and they always help me this is a awesome store

13 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hey Hayley,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service as usual from the girl

Amazing service as usual from the girl

Holly and Gee in the Dover store.

3 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dover

Respuesta de Vodafone UK - Dover

Hi Jalpa,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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