Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... Ver más
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Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... Ver más
La empresa ha respondido
Marc was great in helping me sort out my internet and find a better deal for my SIM, every step was clearly communicated and he was happy for a chat. Very friendly guy who treated his other staff with... Ver más
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I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... Ver más
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Marc was absolutely amazing. Such a great character. Really listened to what I was looking for and successfully managed to get a new phone. Really likeable approachable guy. Vodafone are lucky to hav... Ver más
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Escrito por la empresa
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, Reino Unido
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My experience today with Roscoe was perfect. My new phone and broadband were all arranged in a calm, patient and friendly manner.
I was listened to and got the deal and solution that suited my needs best. Everything was explained perfectly and went above and beyond to ensure I had what I had what I needed. Excellent customer service.

Respuesta de Vodafone UK - Edinburgh Gyle
I called into your Gyle Edinburgh store to discuss upgrading my Samsung S22 to a S26. Your retail advisor, Skye Kemsley, was very helpful and her attention to detail couldn't be faulted. Needless to say I upgraded!
Skye is obviously well trained is very much a credit to your organisation!

Respuesta de Vodafone UK - Edinburgh Gyle
Roscoe was very helpful on my visit today. He was very knowledgeable in helping me choose a new phone. Quick service and came out with exactly what I needed.

Respuesta de Vodafone UK - Edinburgh Gyle
Marc dealt with all my issues and even got a better deal.

Respuesta de Vodafone UK - Edinburgh Gyle
I went into Vodafone gyle centre today as my phone got a virus and died, I was upset, confused and didn't know what to do but your amazing staff member, Skye, went above and beyond to help me. Within minutes she calmed me down and sorted me out with a new device plan etc. Even when I asked questions she answered them all and some! Such a amazing experience when I was utterly stressed out! Thank you so much Skye 💓

Respuesta de Vodafone UK - Edinburgh Gyle
Marc was very patient with multiple phone deals to figure out.

Respuesta de Vodafone UK - Edinburgh Gyle
Skye at the Gyle was very helpful. She changed my account to a cheaper account and also helped me set up a new email on my phone. She went through extra mile

Respuesta de Vodafone UK - Edinburgh Gyle
Came into cancel contract,left with new contract,new broadband and an additional phone contract,George was very helpful and professional, very pleased,would recommend to friends and family

Respuesta de Vodafone UK - Edinburgh Gyle
Marc at Vodaphone in South Gyle took the hastle out of changing phone. He was pleasant and professional and I got my new phone sorted quickly.

Respuesta de Vodafone UK - Edinburgh Gyle
the young chap was very knowledgeable and very patient explaining everything to my wife and I
Roscoe was a young chap's name at Vodafone gyle edinburgh

Respuesta de Vodafone UK - Edinburgh Gyle
Calum managed to get me a good deal and save me money on my broadband and phone package. Would recommend 👍

Respuesta de Vodafone UK - Edinburgh Gyle
Hayley was an absolute star in all the work she did and her attention to detail.

Respuesta de Vodafone UK - Edinburgh Gyle
Went to the Edinburgh Gyle store today with a view to having package reviewed and Sol very kindly checked and was able to reduce my monthly cost.

Respuesta de Vodafone UK - Edinburgh Gyle
Excellent service from Sol. and saved me money on both my plans. Smooth interaction.

Respuesta de Vodafone UK - Edinburgh Gyle
We were served by Marc in the Edinburgh Gyle Vodafone Shop. Right from the start he was helpful, extremely friendly and very professional. He guided us through the whole process taking his time to explain and work out the best deal for our family. We came away very happy with three brand new phones at a great price. Marc is a great asset to the store and I was really impressed with his customer service skills. Would 100% recommend anyone looking to purchase a new phone to give him a visit. Thank you Marc!

Respuesta de Vodafone UK - Edinburgh Gyle
Skye was the loveliest young lady, and was the most helpful advisor in Vodafone at the Gyle on Sunday 12th April. She advised of all options for me and adjusted our home broadband to a higher speed. She also was not pushy and in my opinion and my husbands, she is an asset to your company. An absolute person to deal with.

Respuesta de Vodafone UK - Edinburgh Gyle
Tracy Helped me upgrade my phone with a good price.

Respuesta de Vodafone UK - Edinburgh Gyle
Tracy helped upgrade my phone to a great price

Respuesta de Vodafone UK - Edinburgh Gyle
Sol was great - he dealt with my request for a new phone well and gave me easy instructions to work through for the transfer of data from my old one. When I got home this was an easy process. When asked about broadband he was completely honest and said our postcode was not supported well yet, so a big thanks for being honest!

Respuesta de Vodafone UK - Edinburgh Gyle
Skye at the Gyle was simply out of this world. So very pleasant professional and knowledgeable. She made me fell totally at ease , and answers all my questions very patiently.

Respuesta de Vodafone UK - Edinburgh Gyle
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