The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... Ver más
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Localización
Cambiar localización134 High Street, IV30 1BW Elgin, GB
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Consulta las opiniones de los clientes
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
La empresa ha respondido
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center i... Ver más
La empresa ha respondido
Agnieszka was absolutely fantastic in getting my major issue sorted (an issue created by Voxi). She was very patient, and very knowledgeable. It had been a very frustrating experience with Voxi so fa... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Elgin
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
134 High Street, IV30 1BW, Elgin, Reino Unido
4,9
Excelente
86 opiniones
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The service has been excellent.Callum…
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
6 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hey Wilma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum & staff @ the new Elgin Vodaphone Store
The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping customers. Callum was so patient, chilled and super clear and professional in how he explained and resolved my mobile phone problems and then went on to set me up with a new account for my broadband, finding every saving possible, something I could never have done alone at home. The staff were doing so well, when each customer, especially those buying new phones, needs almost an hour of time. This store saves Moray residents a long journey to Inverness or Aberdeen and so will probably be busy for the foreseeable future. I'd like to suggest a water cooler, coffee machine and a shelf of books about communication, technology etc. It could become quite a hub for the town. Many thanks Callum, I was impressed by your calm friendly manner & focus and how you explained everything at a good pace and with clarity & never made me feel daft as an elderly digital newbie.
5 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hey Beverley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Was in store for with an issue with my…
Was in store for with an issue with my phone. Teagan was incredibly helpful and got my issue resolved.
31 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hey Michael,
Thanks for the lovely review and fantastic support for Teagan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always a pleasure going to Vodafone…
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center it's in closing, hopefully a new premises is opened soon in Elgin.
18 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hello, Conner,
It's great to hear about the positive experience which you received in store from the team, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Conner was an absolute legend.
Conner was very helpful, absolute legend.
17 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hello, Dan,
Thanks for letting us know what an amazing job Conner did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in with major problems with my…
Came in with major problems with my email adding details to my wallet
Santa came early all sorted in reindeer time
21 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hey Alex, I didn't know he was working for us, but I suppose he does like a red uniform 😆 Have a great Christmas, The Vodafone Social Media Team
Friendly efficient service
Friendly efficient service from Agnieszka. Nothing was a problem. Was an easy and efficient service all round.
18 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hi Brian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Agnieszka
Great customer service from Agnieszka
4 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hi Tasha,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thank you Katie
Thank you Katie, your a star sorting out the phone issue
2 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Thanks for your feedback for Katie. I'm glad she was able ot help resolve your issue.
All the best, The Vodafone Social Media team
Conner upgraded me to a new phone and…
Conner upgraded me to a new phone and took into consideration what I needed and what phone I would like. Good deals were provided and pleased with the service in store, thanks
30 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hi Barry,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Conner made the upgrade experience easy
Conner made the upgrade experience easy
27 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hi Rennie,
This is a great review for Conner. We’re glad to hear you found the best option for you.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
After much difficulty,Conner at the…
After much difficulty,Conner at the Vodafone store in Elgin got my stuff transferred from one phone to the other so thank you very much, won't have been able to do that at home
27 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hi Brian,
This is lovely feedback for Conner. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
customer service by Dan
clear explanations and excellent attention to detail from Dan.
Very happy with the service
22 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hi Simon
Thanks for the great feedback for Dan, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely fab service
Absolutely fab service. So patient and knowledgeable. Plus git an amazing price on my upgrade. Agnieszka was brilliant.
19 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hi Lucy. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ronnie manager was very helpful and got…
Ronnie manager was very helpful and got great deal on talkmobile.
15 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hi Benedict,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Elgin, Just purchased another iPhone 16pro x2…
Just purchased another iPhone 16pro x2 . I always use this store in Elgin. And I was very delighted today when it was Rennie the manager who served us. He was so helpful in every way. All the staff are nice in this store. However Rennie is our absolute favourite if we are lucky enough to get him.
9 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hi Cindy,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was Very helpful when we had no…
Dan was Very helpful when we had no idea about Data roaming. Talked us through it all then waited whilst we did it. Very patient and kind thank you Vodafone Elgin
2 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hello, Paula,
It's great to hear about the positive experience which you received in store from Dan, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rennie have Great service!!
Rennie have Great service!!
Lovely pink phone
30 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hey Naya, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Went into store to cancel a phone off…
Went into store to cancel a phone off my account, lady helped me on how to do it and upgraded my phone to the new Samsung and helped bring everything over. Pleasant experience
30 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hi Robert,
Thank you for taking the time to leave us a 5 star review! We're glad to hear you are happy with the experience and the new Samsung phone.
Thanks,
The Vodafone Social Media Team
Dan was very helpful
Dan was very helpful, excellent service. Would recommend to anyone.
21 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Elgin
Hello, Neil,
It's great to hear that you received a 5 star service from Dan! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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