Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
La empresa ha respondido
Localización
Cambiar localización16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Ver más
La empresa ha respondido
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Ver más
La empresa ha respondido
Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Ellesmere Port
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Reino Unido
5,0
Excelente
448 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ed excellent.
23 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was incredibly helpful for me today
Ed was incredibly helpful for me today, prioritising my needs as a customer and carefully explaining the next steps in a friendly manner, very satisfied.
23 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Luke,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff that stayed after…
Very helpful staff that stayed after hours to help us, thankyou Kylie
21 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Gord,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kylie
Kylie - Amazing customer service, she did everything possible to help me. I couldn’t fault anything. Thank you so much Kylie.
21 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Charlotte,
Thanks for the lovely review and fantastic support for Kylie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic technical support
Wow, what a super helpful team they are!
Kylie spent over 2 hours with me sorting out my mobile connection to my smartwatch. Not a penny in it for them and yet so helpful, kind and knowledgeable. Thank you!
19 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Kevin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was great explained everything…
Ed was great explained everything thoroughly was a very nice experience
17 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Tiffany,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was a star helping this tech…
Ed was a star helping this tech dinosaur sort his phone out
13 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Stephen ,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was very helpful and knowledgeable
Ed was very helpful and knowledgeable. He fixed my issue brilliantly. Thanks
11 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was really great
Ed was really great, friendly, helpful and made the purchase a pleasure.
10 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Hayden,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service!
I was struggling with some issues on my iPhone so popped in for some advice. I spoke with Lauren who was really helpful and rectified the issues there and then which was a bonus! Thank you.
8 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hi Kirstie,
Thank you so much for your wonderful review and the amazing support you’ve shown for Lauren —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Kylie was absolutely fantastic today
Kylie was absolutely fantastic today. Sorted out setting my phone up which presented with huge tasks. Done with a smoke and lovely humour.
9 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hi Elizabeth ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Kylie —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Marc was very helpful with my upgrade…
Marc was very helpful with my upgrade for my daughter, explained the different plans and helped choose one that suited my teenage daughters needs.
8 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren was very helpful
Lauren was very helpful, go here for a new phone, there very good
8 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Sharon,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect service
Marc at Ellesmere port was very helpful with discussing my plans coming up to the end of my term. He listened to my concerns and explained a range of options for my landline and broadband and got me much better deals with minimal hassle.
8 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Racquel,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help saving me money on my sim…
Great help saving me money on my sim from Marc
6 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed very helpful and explained…
Ed very helpful and explained everything fully
5 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Tim,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone
Ed was amazing.. sorted all my question very professional.
2 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Hazel,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Ellesmere Port
Hey Sana,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I brought my iPad in for return as…
I brought my iPad in for return as wasn’t working Leah was a great help very polite and extreamly helpful thank you Leah
29 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Katrina,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed helped me set my phone up,absolutely…
Ed helped me set my phone up,absolutely outstanding service as always.
Thank you Ed.
27 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Alan,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.