Vodafone UK - Ellesmere Port Opiniones 

448
TrustScore: 5 sobre 5

5,0

16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

448 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(448)

41.063 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ed very helpful as usual sorted me out…

Ed very helpful as usual sorted me out with a new phone and we had a good chat in-between

10 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Keith,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Marc when upgrading…

Great service from Marc when upgrading my sim and saved money on my home broadband

8 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Tracy,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant service & help from Edward

Brilliant service & help from Edward! Thank you so much..

7 de julio de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Ellesmere Port

Hey Natasha,

Thanks for the lovely review and fantastic support for Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The staff member was extremely helpful…

The staff member was extremely helpful and polite. Needed 2 sims for family. Showed me the best options, once selected, completed the work in no time.

7 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Marc in Ellesmere Port branch was…

Marc in Ellesmere Port branch was extremely helpful when I wanted to change my i phone. The procedure has changed since my last visit so it was really easy. Thank you Marc

7 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Sandra,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Leah was very helpful

Leah was very helpful, courteous and respectful. I needed questions answered and a US phone transfered to UK number. It was quick and easy. So glad I stopped in.

3 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Gavin,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ed was very helpful.

2 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Conor,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lost my sim card

Lost my sim card. Leah was gast, friendly and sorted it all out. Great customer service!

29 de junio de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Ellesmere Port

Hey Tristan,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lauren sorted my sisters phone out…

Lauren sorted my sisters phone out after it had been unusable due to adverts and viruses popping up. She persevered for a long time to ensure that her communication with me was secure. Thank you

27 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Margaret,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kylie in Ellesmere Port has been great

Kylie in Ellesmere Port has been great, wonderful knowledge, sense of humour and so patient with us (we had a lot to sort out). Thank you so much

27 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Jill,

Thanks for the lovely review and fantastic support for Kylie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I have been in the Vodafone shop today…

I have been in the Vodafone shop today and the lady who served me leah can I just say what a gorgeous lady she is and so helpful .

11 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Yvonne,

Thanks for the lovely review and fantastic support for leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dealt with quickly and expertly by Mark…

Dealt with quickly and expertly by Mark who reduced my mobile tariff and talked me into switching from Sky Broadband to Vodafone saving me more money. Winner!

5 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

We're happy to hear that you had such a positive experience! It's great to know that you were dealt with quickly and expertly and that you saved money on your mobile tariff and broadband.

Thank you for your feedback,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ed brilliant service very knowledgeable…

Ed brilliant service very knowledgeable and helpful

4 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Laura,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ed gave excellant service top guy.

3 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey San,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Marc helped me with an upgrade in store…

Marc helped me with an upgrade in store today, he was knowledgeable and helpful, gave me the information I needed to make an informed decision, and supported me through the process. Very polite, professional and thorough. Thank you

3 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kylie is very

Kylie is very
helpful

3 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Wendy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Leah was wonderful and went through…

Leah was wonderful and went through everything with ease will always visit Ellesmere Port shop

2 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Louise,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helpful and friendly service from Leah

Leah provided us with excellent service today. She was very helpful and friendly, and helped us find the service that was right for each of us. She answered all our questions and had us sorted in a timely manor.

31 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Alisha,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ellesmere port

Recently went in to get a phone for my son. Not very tech savy and Leah made me feel at ease and helped me explore the best option for me. She couldn't have done more, fantastic customer service!

3 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Ellesmere Port

Respuesta de Vodafone UK - Ellesmere Port

Hey Hayley,

Thanks for the lovely review and fantastic support for Savy and Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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