Vodafone UK - Eltham Opiniones 

233
TrustScore: 5 sobre 5

5,0

130 High Street, Eltham, SE9 1BJ London, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had such an amazing experience in store today and last Tuesday when I visited the Eltham branch to get an upgrade. I had been putting off getting an upgrade as I find the process really stressful -... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 130 High Street, Eltham, SE9 1BJ, London, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

5,0

Todas las opiniones

(233)

42.359 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Extremely happy with the help I…

Extremely happy with the help I received from Mike with my upgrade. He was very informative and helped me to choose the best option for me. Staff are very friendly and efficient.

30 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Kelly,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Recently visited Eltham Vodafone

Recently visited Eltham Vodafone, Demi was so helpful and took time to talk me through all the different options for what I needed. Excellent customer service!

20 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Lizzy,

Thank you for your review. It’s great to hear of your positive experience with Demi. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 3 estrellas sobre 5

Vodafone UK's Eltham branch has some…

Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than confused. Demi also provided great advice and support for account setup and cancellations. Overall, while the staff is commendable for their service, there's room for improvement in overall experiences.

28 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Medha,

We really appreciate you taking the time to share your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Demi delivered excellent customer…

Demi delivered excellent customer service sorting me out with a new phone and revised contacts.

13 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

HI Fiona,

We’re glad to hear you found the best option for you, when visiting Demi in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Josh was amazing

Josh was amazing. He helped us so much as we didn’t know what phone we wanted and my fiancé is so happy with the choice we made. He was very easy to speak to.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Melek,

Thanks for sharing your fabulous feedback for Josh. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kimberley was utterly amazing

Kimberley was utterly amazing. So so helpful.

24 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Hannah. Thank you for your review for Kimberley. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mike was very helpful helping me…

Mike was very helpful helping me transfer my data. Staff was very friendly and i will return in future to the Eltham Branch.

10 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Rod,

Thanks for your 5-star review for Mike. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Demi is helpful

Demi served me a new today! Really helpful recommend

3 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Ola,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was served today by Demi

I was served today by Demi, she was extremely helpful and informative, gave me some great advice, very happy with the service.

2 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Sarah,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Demi and the great advice provided.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Montana was absolutely amazing to me…

Montana was absolutely amazing to me and my mum, she was so helpful and patient and saved us more money than we could've found anywhere else, the best Vodaphone employer I've met so far she was such a gem.

28 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hello, Jess,

It's always our aim to provide a helpful service, so it's great to hear that Montana delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Demi my Service Adviser today was SUPER…

Demi my Service Adviser today was SUPER HELPFUL. Walked me through the process of setting up a new account and cancelling an old one. Excellent!!!

26 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Femi,

This is lovely feedback for Demi. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Montana is the best!

Montana is the best!!! They were super helpful and informative and made everything really clear for me. I usually find that staff can make broadband/phone stuff over complicated and I leave feeling more confused than before but Montana was excellent and made sure that I knew exactly what was going on. They were kind, friendly and so helpful. Thank you so much! ⭐️

25 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi AmeliaJane,

Thank you for taking the time to leave a review, and share your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh at Eltham high st brunch was…

Josh at Eltham high st brunch was amazing !!! Thank you

14 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Daniel,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The customer service was great as usual…

The customer service was great as usual in this branch. Demi, the sales person, was incredibly helpful.
I do a lot of online stuff but changing phones and contracts is daunting. She made the whole experience easy. It just shows the value of face to face contacts.

7 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Sabine,

It's great to hear your feedback, and about your recent experience. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service from demi and josh

Amazing service from demi and josh! Sold me a new plan and helped me out thank you so much

6 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely helpful! Demi was friendly and welcoming and helped ressolve an issue that had been ongoing for over a year that customer services could not help with over the phone when asked for help multiple times! Very pleased with my new purchase also!

6 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi there,

Thanks for taking the time to write such a great review! We're delighted that Demi was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Demi was so so helpful with sorting out…

Demi was so so helpful with sorting out my new data plan. She made sure that I was on the right plan that would fit my lifestyle and also be better economically. Such a great experience coming in and being welcomed and helped to such a high standard. Thank you Demi!

3 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Amelia. Thank you for your review for Demi. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mike was very helpful in upgrading my…

Mike was very helpful in upgrading my phone. Explained everything perfectly and managed to save me some money! Thank you Mike

21 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hello, Aaron,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh was amazing helped me and my…

Josh was amazing helped me and my daughter went above and being, so patient and explained everything so clearly. Will definitely bring my friends and family into see Josh. Thank you - eltham store London

2 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

This store Customer specialist Demi 👌🏻🫰🏻

This store Customer specialist, her name DEMI from Eltham London was Super Expert and smart and friendly !! Manager potential really Cheers 🥂

26 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Eltham

Respuesta de Vodafone UK - Eltham

Hi Tone. Thank you for your review for Demi. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más