Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Ver más
La empresa ha respondido
Localización
Cambiar localización16 Market Street, TR11 3AF Falmouth, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Ver más
La empresa ha respondido
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
La empresa ha respondido
This is the second time I’ve dealt with Harri, Vodaphone at Falmouth. On both occasions he has been incredibly helpful and patient. Advising me of the best phone and plan for my specific needs. I’m ve... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Falmouth
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
16 Market Street, TR11 3AF, Falmouth, Reino Unido
4,9
Excelente
250 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Exceptional service
Went in to sort my broadband out as was using some technical issues, gryff helped us and dealt with the issue promptly, very professional and knows what he's doing, would highly reccomend
20 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hi Lewis,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant service
Brilliant service. Very helpful explained everything simply. We took two phones and broadband. Friendly efficient and covered all the bases. Would recommend to anyone
19 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Gryff has been extremely helpful and…
Gryff has been extremely helpful and explained everything really well
14 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hey Ruth,
Thanks for the lovely review and fantastic support for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Called into Vodafone Falmouth gryff and…
Called into Vodafone Falmouth gryff and Pete were wonderful in helping sort a sim an broadband deal
11 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hi Gwen,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service and really…
Great customer service and really helpful
11 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hi Fraser,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Falmouth
Hi Neil,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service
Imy and Matt were extremely efficient in renewing a contract, advising on fibre broadband, and sorting out an account problem. Excellent service.
19 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hey there,
Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Served by Gryff
Served by Gryff. Excellent customer service and very friendly, will be returning for broadband in January.
Thanks Gryff! :)
18 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hi Rhi,
Thanks for the great feedback for Gryff; it's lovely to you're now looking to join us for your broadband too!
If you need help with anything, don't hesitate to pop our team a message on:
X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gryff was very helpful and Gryff is great is an asset…
Gryff was very helpful and is an asset to Vodafone. Thanks Gryff
15 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hi Steve. Thank you for your review for Gryff. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was very helpful at Vodafone …
Matt was very helpful at Vodafone falmouth. Would recommend
4 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hi Maureen. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was really lovely and helpful
3 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hi Grace,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
The guys Matt and Matt were extremely…
The guys Matt and Matt were extremely helpful with my daughter’s request to get internet temporarily. They answered questions, helped us no end and were the most courteous
3 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hi Anne,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Happy customer
Fantastic customer service in store from gryff.
Made transfer simple and clear.
Very happy to be s new customer
1 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
The guys at Falmouth Vodafone were…
The guys at Falmouth Vodafone were fantastic. Couldn’t have helped me more when zi was in a state of panic They have sorted the problem and given me an upgrade and cheaper contract. All round best result. Thankyou to Gryff and Matt. You’re both lifesavers🙏
27 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hey Jane,
Thanks for the lovely review and fantastic support for both Gryff and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic staff
27 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hi Phil,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Gryff been real helpful came in…
Gryff been real helpful came in enquiring about prices no pressure really friendly service
25 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hey Rashid,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service could not have been…
Excellent service could not have been better
26 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt and gryff were extremely helpful…
Matt and gryff were extremely helpful with upgrading my phone and getting me the best deal. Very friendly
26 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hey Courtney,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The staff where nice and helpful
The staff where nice and helpful. Went in to the Falmouth store and saw gryff, he helped me with sim swap and PAC code so that I could keep my number. He was helpful and efficient.
24 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was so helpful in setting up my…
Gryff was so helpful in setting up my new phone. Explained things to me and made it easy for me to understand. Excellent service by an extremely pleasant man.
25 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Falmouth
Hey Irene,
Thanks for letting us know what an amazing job Gryff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.