Vodafone UK - Falmouth Opiniones 

250
TrustScore: 5 sobre 5

4,9

16 Market Street, TR11 3AF Falmouth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wonderful service as always, great staff and a credit to falmouth. I spoke to Harri who was excellent

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 16 Market Street, TR11 3AF, Falmouth, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

250 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(250)

41.293 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Gryff & Sophie in the falmouth store…

Gryff & Sophie in the falmouth store absolutely fantastic really helpful & lovely
Will always go back to them

12 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi Cheryl,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

I came to revnew my pay as you go sim…

I came to revnew my pay as you go sim and I told the girl from there that I want to renew it in that moment because I m out of data she ask me how much do I want to top up I said that the bundle is 15 pounds fast forward I top up and again I told her that I want to renew it in that moment and she said that is going to renew automatically. I left and use my network on the money . Never use this again.

4 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi there,

Sorry to hear you've not been able to reach a satisfactory resolution. If you have any unresolved questions, or concerns please pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helped my join vodaphone

Needed to get a sim and plan set up, staff were super friendly and tremendously helpful

19 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi Joe,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Griff was as always a real pleasure

Griff was as always a real pleasure, and got every thing that I needed..
Would always go in store as like the one to one personal touch.

21 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hey Tony,

Thanks for letting us know what an amazing job Griffin did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gryff was fantastic

Gryff was fantastic, he explains everything in black and white. Always go to Falmouth branch as we are always welcomed by friendly staff and have never had issues sorting out any problems.

21 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hey Tony,

Thanks for the lovely review and fantastic support for Gryff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gryff was Amazing so helpful fixed issue

Gruff was Amazing so helpful fixed issue

10 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hey Zoe,

Thanks for letting us know what an amazing job Gryff did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Griff was great due to technical …

Griff was great due to technical issues it took some time. He remained happy and helpful all the time. we became good friends

7 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi. Thank you for your review for Griff. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really helpful with transfer

30 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hey Isabel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gryff was very helpful friendly and…

Gryff was very helpful friendly and professional sorted me 2 phones and my broadband

13 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hey,

Thanks for letting us know what an amazing job Gryff did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gryff was very knowledgeable and…

Gryff was very knowledgeable and helpful with me getting a new phone for my daughter

12 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi Beverley,

This is a great review for Gryff. I’m glad to hear you found the best option for your daughter in store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Griff was amazing sorted me right out

Griff was amazing sorted me right out. 😁

12 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi there,

This is a great review for Giff. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Gryff was Very friendly and helpful

Gryff was Very friendly and helpful - managed to find me savings and rationalise my devices and broadband

27 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi Corinna. Thank you for your review for Gryff. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic
Saved quite a lot of money and Gryff was brilliant

25 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hey Adam,

Thanks for the lovely review and fantastic support for Gryff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gryff was an absolute diamond when I…

Gryff was an absolute diamond when I visited the store, helped me out with any concerns I had big or small. Friendly atmosphere in store and excellent service. Thanks again to Gryff and all staff at Vodafone Falmouth

17 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hey Fletcher,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Pete was extremely efficient and…

Pete was extremely efficient and helpful and charming with it.

10 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi Adrian,

Thanks for reviewing and sharing this great feedback for Pete.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gryff had helped me in getting a new…

Gryff had helped me in getting a new data plan. Was straight forward and basic with no setbacks. Decent prices would recommend.

1 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hey Raafey,

Thanks for the lovely review and fantastic support for Gryff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Super good service with Gryffyn

Super good service with Gryffyn!
Super patient and listened to all our needs. All sorted!

23 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hey Ruth,

Thanks for letting us know what an amazing job the Gryffyn did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Griffin served me and he gave us…

Griffin served me and he gave us excellent advice and is a brilliant customer service assistant. Thank you Griff.

20 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Griffin was knowledgeable and great…

Griffin was knowledgeable and great with dealing with mobile broadband and new phone. He explained everything to me and was very helpful

20 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi Katie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Exceptional service

Went in to sort my broadband out as was using some technical issues, gryff helped us and dealt with the issue promptly, very professional and knows what he's doing, would highly reccomend

20 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Falmouth

Respuesta de Vodafone UK - Falmouth

Hi Lewis,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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