Vodafone UK - Fareham Opiniones 

165
TrustScore: 5 sobre 5

4,9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(165)

42.546 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful and made you feel your…

Very helpful and made you feel your information was secure

16 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Lynda,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex was extremely knowledgeable

Alex was extremely knowledgeable, patient and helpful.

9 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Karen,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Luke was very helpful and informative

Luke was very helpful and informative, I was able to sort out a new phone where he was kind enough to transfer my data for me. Thank you!

8 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Julie,

Thanks for letting us know what an amazing job Luke did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Luke is knowledgeable and has great…

Luke is knowledgeable and has great customer skills. A credit to Vodaphone

7 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Anya,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

New phone…

Luke was extremely helpful and patient while my wife and I chose a new phone.

Much obliged,

14 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi A. Byrne,

Thanks for the great feedback for Luke. It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

In store assistance

Very helpful and polite assistant ‘Luke’

13 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Giacomo,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came into store looking to upgrade my…

I came into store looking to upgrade my phone. I was greeted by Luke straight away where he spoke to me about some options and we settled on a phone. He was very patient with me and made sure I understood everything as there was a little language barrier between us.

12 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Jaroslaw,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Georgina from the Fareham branch was…

Georgina from the Fareham branch was very efficient she explained everything clearly and the process was seemless despite being with the company for only two weeks.

24 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi nicola Lincoln,

This is lovely feedback for Georgina. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

First class service

All questions and concerns were expertly and professionally explained and answered by the sales team member- Alex. He was able to advise on my specific needs and didn’t pressure or hurry me into a decision.

19 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, unbiased review of phones and prices. Patient with an old dinosaur! Very pleasant service.

19 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Christopher. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Phone upgrade Great service for pthe 4th time of using…

Great service for the 4th time of using in the last 10 years. Alex the rep made me feel comfortable and very welcome

19 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Simon. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Long time customer of Vodafone and Jimi…

Long time customer of Vodafone and Jimi managed to help get all my stuff transferred from my old phone to my new one without any problems.

16 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi James,

Thanks for your review for Jimi. We appreciate your support.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Amazing service

The service from John was outstanding. His patience and professionalism definitely makes him an asset to the store.

We had to sort out our addresses which was proving difficult but John sorted it out for us and at the same time being amazing with our young children

24 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

John at Vodafone. Fareham

Excellent service from John. Very patient with us. Everything fully explained. A breath of fresh air in today's no time for anything climate. Thank you.

15 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Lesley. Thank you for your review for John. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A very help for ul assistant couldn't…

A very help for ul assistant couldn't have been more patient most pleased with his help and advise.well done John.

15 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Neville. Thank you for your review for John. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

John and Alex have been very kind and…

John and Alex have been very kind and helpful high recommendated ferham store

14 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Luljeta. Thank you for your review for John and Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Warm welcome

I was greeted warmly as soon as I stepped into the store. Jimmi, the manager spent time explaining all my options for a phone & contact
I was clueless so really appreciated the time he spent with me
He's an absolute credit to your business!

11 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Julia,


This is a great review for Jimmi. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

I was unable to pair my hearing aids to…

I was unable to pair my hearing aids to my phone. I came in to the Fareham Vodafone shop and saw Alex. He was extremely helpful and proved himself very knowledgeable and solved the very frustrating problem. I would highly recommend the shop and especially Alex.

11 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Judith,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Customer service.

Kai was insanely helpful. Literally did everything I needed and wanted. I got a good price and new phone. He talked me through EVERYTHING and I am a huge technophobe.

1 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Beth. Thank you for your review for Kai. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very open and honest help

29 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Robbie,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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