My phone suddenly stopped working and so I popped into the Fareham Vodafone store to ask for some help. This is where I met Jimi. Jimi greeted me with a friendly smile and immediately set to pr... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB
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Consulta las opiniones de los clientes
Just wanted to leave a positive review for Jake at the Fareham branch today. What an asset to Vodafone and the branch! Jake found my elderly Mum a great deal on her contract today, explained ev... Ver más
La empresa ha respondido
The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Ver más
La empresa ha respondido
Mum needed to transfer from her Huawei to an iPhone which is not an easy thing to do so we went into the Fareham branch and Jimmy was amazing, he sat with us and helped us do the whole thing, and whil... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Fareham
Escrito por la empresa
Información de contacto
Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Reino Unido
4,9
Excelente
155 opiniones
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Impeccable customer service - Fareham, Hampshire
My phone suddenly stopped working and so I popped into the Fareham Vodafone store to ask for some help. This is where I met Jimi.
Jimi greeted me with a friendly smile and immediately set to problem-solving my issue. After a lot of time had passed and having tried everything he could think of to fix the issue, he concluded that my phone had possibly been blacklisted and advised I return it to the well-known gadget store I bought it from. Jimi was correct!
Jimi, thank you from the bottom of my heart for all the time you spent with me (and my phone!) despite the fact there was no gain to yourself or your store. This re-enforces my appreciation for Vodafone customer service even more.
Thank you Jimi - Angela 💙
20 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Angela,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Carl was very helpful today
Carl was very helpful today. Ensured that I got the best deal possible within my budget
10 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Vicki,
Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Carl at Vodafone
carl was really polite, patient and informative. he had great humour and was really down to earth. perfect experience.
10 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Lewis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Charlie was a briliant help alround
Charlie was a briliant help alround
9 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Wendy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with how Alex dealt with my…
Very happy with how Alex dealt with my problem. He sorted it all out for me and also upgraded my daughter’s account. What a super star.
8 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service from Jake at Fareham Branch Today!
Just wanted to leave a positive review for Jake at the Fareham branch today. What an asset to Vodafone and the branch!
Jake found my elderly Mum a great deal on her contract today, explained everything clearly and was so kind, polite and caring towards her.
She had visited the same branch in November but has been left feeling she overpaid for my Dads contract.
The member of staff had come from the Gosport branch that day and I had been unable to accompany her there. Mum felt he had not been transparent, was pushy and she has been left paying far too much for my Dads contract and more than she thought she had agreed (Dad is 90 and only uses the phone for emergencies so did not need to be paying more than the minimum).
Jake has restored her faith in Vodafone and the branch and we will be back when Dads contract renews to see him to ensure they are not mis-sold this time.
7 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Alex was brilliant great service
Alex was brilliant great service
20 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Janet,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A fantastic experience in the Fareham…
A fantastic experience in the Fareham store - thank you Alex first your superb service!
13 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Raelene,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We always get excellent service and…
We always get excellent service and help with our problems
3 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Pamela,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Fareham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Fareham
Hey Heidi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Amazing Service
We came to the Fareham store today and Jimi was amazing!
My phone had totally died beyond repair. Jimi helped me get a really good deal on a new phone and then transferred all of my apps / data and photographs.
He could not have done anymore to help me and I would recommend him and the Vodafone store in Fareham.
Would give more than five stars if I could. An asset to the company!
Thank you
18 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Kirsty,
Thanks for the lovely review and fantastic support for Jimi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came in last week and spoke to Charlie…
Came in last week and spoke to Charlie regarding a new phone.
Charlie went though all the versions and I decided on the S26 and Charlie ordered it.
Came back to pick up the phone and being techless Charlie very kindly transferred all my data and apps from my old phone to my new phone.
Charlie is a real credit to Vodafone and made the whole experience painless and stressfree.
9 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reassured customer
From very nearly being scammed over the phone, I wanted to visit the Fareham Vodafone Store to get reassurance about my phone, package etc. Jimmy (James) Store Manager put my mind at rest AND we re looked at my plan and check current phone. One happy customer thank you
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Gilly,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake very efficient nd helpful
Jake very efficient nd helpful
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Lorraine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex & Jake were very…
Alex & Jake were very professional,helpful & friendly.We had a pleasant visit & left the shop feeling very happy. We would definitely recommend Vodafin Fareham. Thank you guys
23 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Paul,
Thanks for the lovely review and fantastic support for Alex & Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran was amazing support and thank…
Kieran was amazing support and thank you to all the team
12 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Tony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding service from Jimi at
Outstanding service from Jimi, I managed to upgrade 3 contracts while cutting cost by £25 plus a month. Patient and dedicated customer service.
1 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Nathan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very Helpful
Very Helpful, Kieran set my new phone up and the experience was very H”helpful!
28 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hi Jennifer,
Thank you so much for your wonderful review and the amazing support you’ve shown for Kieran —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
28.1.26 fareham office
28.1.26 fareham office. Carl talked us through updating plan. Explained everything very well. We were completely happy with our experience.
28 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Fareham
Hey Heather,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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