Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Jack was very helpful and answered any questions we had , good customer service
La empresa ha respondido
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Ver más
La empresa ha respondido
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Farnborough
Escrito por la empresa
Información de contacto
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Reino Unido
4,9
Excelente
241 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Customer advisor swapped sim and helped…
Customer advisor swapped sim and helped with sorting my mums phone.
3 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi. We're happy to hear that our advisor was helpful in assisting with the phone and SIM swap. Thank you for sharing your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Farnborough
Hi. We're happy you're pleased! Thank you for your positive feedback; it means a lot to us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service beyond all expectations.
The two store representatives, Jak and Sanjay went above and beyond the level of customer service you would expect. Nothing was too much trouble and they were extremely helpful and friendly throughout. I would highly rcommend this store !
27 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi. We're happy to hear about the positive support you received in our store! We appreciate you taking the time to share your experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rayhan was very helpful on picking…
Rayhan was very helpful on picking which phone to select and how to set up my phone
20 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jak was really helpful doing data…
Jak was really helpful doing data transfer
11 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jak in the farnbrough store was really…
Jak in the farnbrough store was really nice and really helpful! Credit to the store
11 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Served by jeewan
Served by jeewan. He helped me out with the cancellation of the connection that I didnt raised and was unsure of. He helped me to disconnect the number that was created itself and managed to get me the full refund that I had been paying for the sim I don’t use.
10 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Rayhan helped me decided on which is…
Rayhan helped me decided on which is better sim plan
Excellent customer service from Rayhan and the team
7 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Served by Jeewan really helpful with my…
Served by Jeewan really helpful with my phone problem and helped me with all the information I needed with a smiling and friendly gesture.
7 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jakub was fantastic and extremely…
Jakub was fantastic and extremely helpful. Great ambassador for Vodafone.
7 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Rayhan was very helpful and showed the…
Rayhan was very helpful and showed the cheapest and easiest option
29 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Maya,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Rayhan was great with his service
Rayhan was great with his service, gave me every details about the plan I was getting and informed me about everything I need to know with a friendly and helpful gesture with a sweet smile.
29 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Amar,
Thanks for the lovely review and fantastic support for Rayhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rayhan was great explanation about my…
Rayhan was great explanation about my phone
29 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great at explaining everything in…
Great at explaining everything in detail and giving us the best possible way of finding a phone that fits you and your expectations.
7 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Olivia,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michal is fantastic
Michal is fantastic, we have waited a few days until he’s back. Fantastic customer service as always. Great team!
7 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Hayley,
Thanks for the lovely review and fantastic support for Michal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service. Help me return incorrect order and provide upgrade on existing nr. Thank you so much.
7 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Jenny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleased with Michal very helpful
23 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Colin,
Thank you so much for your wonderful review and the amazing support you’ve shown for Michal —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sanjay has been brilliant
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest and explained everything. I am extremely grateful to him and he has saved me as an ongoing customer for Vodafone. Thank you Sanjay!
16 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Petrina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service. Achieved exactly what I came in for. Michal was excellent.
9 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Adam,
Thanks for the lovely review and fantastic support for Michal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you for help wiyh upgrade and…
Thank you for help wiyh upgrade and especially for help with transfer all my data from very old phone which was extremely important for me. Thank you team Vodafone Farnborough
6 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Kevin,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.