Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Ver más
La empresa ha respondido
Unit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Ver más
La empresa ha respondido
Jack was very helpful and answered any questions we had , good customer service
La empresa ha respondido
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Ver más
La empresa ha respondido
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thank you, the Manager was very helpful and sorted me out even though I am not phone savvy

Respuesta de Vodafone UK - Farnborough
Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimately was not a Vodafone one but one caused by the company I work for rolling out a security measure. Thank you Amal and Vodafone for brilliant customer service!

Respuesta de Vodafone UK - Farnborough

Respuesta de Vodafone UK - Farnborough
Excellent customer care, attention to detail and assistance by the staff was fantastic

Respuesta de Vodafone UK - Farnborough
Amal very helpful, definitely recommend
Very helpful and friendly

Respuesta de Vodafone UK - Farnborough

Respuesta de Vodafone UK - Farnborough
Amal
Very patient
Given the right advise on the products
And helped with all my queries.

Respuesta de Vodafone UK - Farnborough
Michal
Senior Store Manager of Vodafone FARNBOROUGH
Displayed the patience of a saint
AND
The knowledge of a genius
Thank you so much

Respuesta de Vodafone UK - Farnborough
Amal
The advisor explained everything to me clearly and excellent service given .

Respuesta de Vodafone UK - Farnborough
Jak was really friendly and helped me sort out my issue quickly and professionally.

Respuesta de Vodafone UK - Farnborough
Amal was very efficient, gave us a lot of information and saved us money on both bills.

Respuesta de Vodafone UK - Farnborough

Respuesta de Vodafone UK - Farnborough
Helpful and insightful, and very informative

Respuesta de Vodafone UK - Farnborough
Jak was patient in explaining different deals and searching something that was right for me.

Respuesta de Vodafone UK - Farnborough
Had a great customer service by Amal in setting up our home broadband. He explained it very well and was quick and easy. Thank you Amal.

Respuesta de Vodafone UK - Farnborough
Jak has just sat with me throughout the whole data transfer process and has been a massive help!! I would recommend him to everyone that comes to Farnborough

Respuesta de Vodafone UK - Farnborough
Amal in Farnborough store was fantastic and very helpful, saving money not only a new phone but also for my full fibre broadband which ive now switched to Vodafone

Respuesta de Vodafone UK - Farnborough
Super helpful and so friendly went the extra mile to help sort phone aswell as updating my phone contracts.

Respuesta de Vodafone UK - Farnborough
Thank you for help me upgrade my number and cancel old contract with tablet. Excelent customer service

Respuesta de Vodafone UK - Farnborough
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.