Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Jack was very helpful and answered any questions we had , good customer service
La empresa ha respondido
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Ver más
La empresa ha respondido
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Farnborough
Escrito por la empresa
Información de contacto
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Reino Unido
4,9
Excelente
242 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Unusual customer service
Unusual customer service. Thank you for help with transfer all my details from old phone to new. Thank you
10 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Maman. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sanjay is a good guy and friendly
Sanjay is a good guy and friendly. He served us very well.
8 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Geronimo. Thank you for your review for Sanjay. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya is very very helpful and solved…
Priya is very very helpful and solved my problem for me.
28 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Leslie,
Thanks for this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The new guy rayhan that help me out was…
The new guy rayhan that help me out was amazing. Very well looked after
25 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Phil. Thank you for your review for Rayhan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya was very helpful and patient…
Priya was very helpful and patient excellent
19 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Stephen,
Thanks for the great feedback for Priya, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Priya was brilliant very nice and fixed…
Priya was brilliant very nice and fixed my problems!
19 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Nicki,
Thanks for sharing your fabulous feedback for Priya. If you need any help in the future, please message us via
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Service
Service efficient, assistant was straightforward recommending a new phone quickly resolved and friendly, helpful
10 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Jonathan,
Thanks for taking your time to leave this review for our colleague in the Farnborough store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The gentleman was very helpful and…
The gentleman was very helpful and understanding
10 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Mala,
Thanks for sharing your kind words and feedback for our colleague in the Farnborough store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful young man
Very helpful young man. Michael explained all options.
10 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Consumer,
This is lovely feedback for Michael. Thanks for your kind words.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I would like to say Thank you for the…
I would like to say Thank you for the great service which I received from Michael in Vodafone store.
10 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Diane,
Thanks for your kind words and taking your time to share the experience in store with Michael.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
This is my first review and I would…
This is my first review and I would like to say Thank you to the team in Farnborough for all help with my contract.
10 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Carol,
Thanks for sharing this review and making us your first one. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service from Jamal at Vodaphone Farnborough
Excellent service from Jamal and Sanjay
10 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Christine,
Thanks so much for this great feedback! We're so glad you've had such an amazing experience with Jamal and Sanjay.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Farnborough
Hi there,
Thank you for taking the time to share this 5 star review regarding your experience with Jamal!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer care and seevice
Good customer care and seevice , very happy
10 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Ruby, I'm glad our in-store teams service was so pleasing.
All the best, The Vodafone Social Media team
Just visit to store and I have a very…
Just visit to store and I have a very good service with micke
Thank you
5 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey,
Thank you for the support !
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing service fr9m the manager of…
Amazing service fr9m the manager of the stone will vist again thankyou michal
2 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey there,
Thanks for the lovely review and fantastic support for Michal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michal looked after us so well today
Michal looked after us so well today. He looked at all our spend and our needs and found me the best options that I needed. He was also caring about my spend.
7 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Carrie. Thank you for your review for Michal. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for amazing service Michael
6 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Karen. Thank you for your review for Michael. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was a great experience
It was a great experience the person serving had a lot of knowledge and was a great help in making my decisions.
6 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Mickiela. Thank you for your review . It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful many thanks Michael
6 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hi Grainger. Thank you for your review for Michael. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.