Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... Ver más
La empresa ha respondido
Unit 9 , The Longford Centre, TW13 4GU Feltham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... Ver más
La empresa ha respondido
Zeeshan made me a contract last year and now. He is a very professional, nicely, organised and honest, knowing to work with customers. Thank you Zeeshan! I think if Vodafone have at least 50% of emplo... Ver más
La empresa ha respondido
Went to the Store on April 15th & Manager Anthony, very helpful gentleman, set up a SIM free airtime plan. Did live chat on the 18th with a query totally unrelated to payment plans & about an hour o... Ver más
La empresa ha respondido
Very professional and very friendly
La empresa ha respondido
Escrito por la empresa
Unit 9 , The Longford Centre, TW13 4GU, Feltham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de Vodafone UK - Feltham
Vodafone was helpful with ordering my new phone and updating me with what was going on.

Respuesta de Vodafone UK - Feltham
It was amazing. The staff was very professional and polite specially Zee.
10 out of 10.

Respuesta de Vodafone UK - Feltham
I been to the Vodafone feltham , had no interest to buy a phone however, salesman zeeshan made me to buy the phone 😂. He was so polite and has got 10/10 customer service skills

Respuesta de Vodafone UK - Feltham
Feltham’s staffs are really friendly! Anthony has been a huge help. Love the service!

Respuesta de Vodafone UK - Feltham
Anthony was excellent. Very helpful and patient. Highly recommended!!

Respuesta de Vodafone UK - Feltham
Fantastic,customer service 10/10 Always ready to help. On anything we are very satisfied. With a great customer service.
Antony,thanks for great customer service

Respuesta de Vodafone UK - Feltham
I had a great experience in feltham today. Zeeshan explained everything very nicely, he was very helpful.

Respuesta de Vodafone UK - Feltham
Mr Zee was very polite and professional so I am really happy of the service I received

Respuesta de Vodafone UK - Feltham
Zeeshan was very helpful in Vodafone store feltham. Very happy with the service I went to get my SIM card replaced he connected his hotspot to help me download my applications on my phone which bought from Apple. Definitely recommended store to go to!

Respuesta de Vodafone UK - Feltham
Agent very helpful in transferring my data from my old iPad to my new once. Highly recommended!

Respuesta de Vodafone UK - Feltham
Service received from Anthony was excellent. Very detailed and exceptional with my sign up. Thank you

Respuesta de Vodafone UK - Feltham
Went to the store as my husband was due for an upgrade on his contract. Anthony was very helpful and made the whole process easy to understand giving us options, explaining different deals and helping us choose the right one. Our expectations were exceeded! Thank you!

Respuesta de Vodafone UK - Feltham
Screen went on old phone, was due for upgrade he took time to help upgrade. He was unable to help me transfer data as needed to have screen fixed on old phone first. I went on my way. Got screen on old phone fixed and transferred stuff onto new phone all except 1 item. I went back to him (his office is not my local one)and posed my dilemma. He like myself couldn't understand why this item would not transfer. He took time, thought about it and eventually we had a Eureka moment when the item I hadn't been able to transfer to my new phone transferred.
Anthony at Feltham, went above and beyond on both occasions. He was patient, kind and interested. He is a credit to your team. Needs a promotion to teach some of your other teams what Customer Service really should be. Thank you again Anthony. You are a 5* guy!!!

Respuesta de Vodafone UK - Feltham
Very helpful and great customer service. Very patient and clear communication.

Respuesta de Vodafone UK - Feltham
So helpful and brilliant customer service. I was extremely happy with my plan which even cheaper with their help than my own research.

Respuesta de Vodafone UK - Feltham
Great helpful service - all options given and help setting up phone too!
Thanks 😊

Respuesta de Vodafone UK - Feltham
Great service from both boys Ravi and Zeeshan. They helped me throughout the contract.

Respuesta de Vodafone UK - Feltham

Respuesta de Vodafone UK - Feltham
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.