Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... Ver más
La empresa ha respondido
Thanks to Ariz for helping me setup my new device, made it super simple and painless.
La empresa ha respondido
Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Glasgow Silverburn
Escrito por la empresa
Información de contacto
Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, Reino Unido
4,9
Excelente
335 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Cole was very helpful with helping a…
Cole was very helpful with helping a good deal for my new phone
19 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Thank you Jaina for sorting out an…
Thank you Jaina for sorting out an amazing deal for my new phone, cheaper than my sim only! Thanks for your patience.
17 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie said as great as transferring…
Jamie said as great as transferring everything across to my new phone! Great service
31 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
James from the silverburn store
James from the silverburn store did an amazing job helping me with my phone issue. Truly fantastic service
25 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hi. We're so happy to hear that you received amazing service! We appreciate you taking the time to leave us this fantastic review about your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Jaina for helping me set up…
Thank you Jaina for helping me set up my new phone!
10 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Sonya couldn't have been more helpful…
Sonya couldn't have been more helpful today when I bought a new phone. Very friendly and professional too.
29 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing customer service from Sonia
Amazing customer service from Sonia, sorted me out with a new contract on a good deal. Fast and easy and so friendly
27 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Brooke,
Thanks for the lovely review and fantastic support for Sonia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience from Ariz with setting…
Great experience from Ariz with setting me up with a new phone.
25 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Harvey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James from the Silverburn branch
James from the Silverburn branch was able to very quickly sort my issues and inform me in any questions i had
23 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Cole was very helpful transferring my…
Cole was very helpful transferring my data to my new phone
17 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie was great today at getting me a…
Jamie was great today at getting me a new phone and sim deal.
11 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thank you Jaina for helping me get a…
Thank you Jaina for helping me get a great deal for my phone and sim and helping troubleshoot for my old phone. Appreciate your patience.
1 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ariz was great with setting me up with…
Ariz was great with setting me up with a new phone and good deal
1 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
James from the Silverburn store gave me…
James from the Silverburn store gave me great service, made buying a new phone super easy and simple
23 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Went in to get a new phone for both…
Went in to get a new phone for both myself and my son as our phones where getting old and slow
Adviser BEN was able to help us find a great deal and not make our bill too much higher
Had a wonderful experience and even had my phone transfered for me
21 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Patricia
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James in the silverburn store was so…
James in the silverburn store was so helpful and professional while helping my elderly parents with a new broadband package. They were unsure what was needed and James took time to explain and allowed them time to discuss and think it over. Excellent service by James who I would highly recommend.
16 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
We appreciate your wonderful review and highlighting the support provided. Great to hear the advisor was so helpful and professional while assisting your parents with their new broadband package.
Vodafone Social Media Team
Appalling - avoid at all costs
Absolutely dreadful service from Vodafone (the shop in Silverburn). Have been a customer for over 10yrs. Contract had expired and was due for renewal/upgrade. I explained I wanted to keep the handset and move down to sim-only. But was told my monthly cost would actually increase due to issues with phone insurance. No effort to negotiate or make a better offer. Just a shrug of the shoulders from the sales rep Jaina - "sorry, there's nothing we can do". Appalling. Phone and broadband cancelled with immediate effect. A horrendous company.
14 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hi Calum,
We sincerely apologize for the difficulties you've encountered with our store service and fully understand your frustration regarding your contract. It is truly disappointing to hear about your experience, and we want to emphasize that this does not reflect the standard of service we aim to provide.
If you wish to submit an official complaint and feel that your concerns have not been adequately addressed, please feel free to contact my team via Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl. Your feedback is invaluable to us, and we are dedicated to resolving your issues and offering the assistance you require.
Thanks again,
Vodafone Social Media Team
Thank you Jaina for setting up my new…
Thank you very much Jaina for your excellent customer service setting up my new iPhone 13. You deserve five stars. Appreciate your patience.
7 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Carole,
Thanks for the lovely review and fantastic support for Jaina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was brilliant
Laiba was brilliant! Fantastic service will definitely come back again
3 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Steven,
Thanks for the lovely review and fantastic support for Laiba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was brilliant today
Laiba was brilliant today. Very knowledgeable and saved us money! So happy to be staying with Vodafone especially after great service
3 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Naehma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.