Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
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Consulta las opiniones de los clientes
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... Ver más
La empresa ha respondido
Thanks to Ariz for helping me setup my new device, made it super simple and painless.
La empresa ha respondido
Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Glasgow Silverburn
Escrito por la empresa
Información de contacto
Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, Reino Unido
4,9
Excelente
335 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Jamie was fantastic at transferring…
Jamie was fantastic at transferring everything onto my new phone!
1 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Sheila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cole was very friendly and personable…
Cole was very friendly and personable helping with getting new phone and transfering
29 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben from Silverburn
Ben in Vodafone Silverburn gave great customer service while getting me a Samsung ZFlip 7 pre-order
12 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey James,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben was great today
Ben was great today, helped me pick out brand new phone and helped set it up for me, great experience
8 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Louise,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ariz and Jamie were great with sorting…
Ariz and Jamie were great with sorting me out with a new phone
7 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you kieran for being so helpful…
Thank you kieran for being so helpful and friendly in store today.
5 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Karen,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ariz was great with helping me sort out…
Ariz was great with helping me sort out my new phone.
5 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey John,
Thanks for the lovely review and fantastic support for Ariz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Jaina for helping me with my…
Thank you Jaina for helping me with my iPhone 15 set up. I appreciate it.
2 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ariz was great with helping me set up…
Ariz was great with helping me set up my new phone.
28 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Kieran and Laiba for a speedy…
Thank you Kieran and Laiba for a speedy service today in store.
17 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hi Chelsea. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you jaina for transferring all my…
Thank you jaina for transferring all my data across, and getting a great deal.
16 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hi Alan,
We're happy to hear that your data transfer went smoothly and that you're pleased with the offer you received.
Thanks,
Vodafone Social Media Team
Cole was very helpful with getting me a…
Cole was very helpful with getting me a great deal and transferring my data across
15 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hi Michelle. Thank you for your review for Cole. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was great at transferring…
Jamie was great at transferring everything across for me!
2 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Eli,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was very helpful and great with…
Laiba was very helpful and great with assisting with upgrading my phone. A real asset to the team.
2 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Jillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James ,the store assistant
James ,the store assistant, was so patient, understanding and knowledgeable. He answered my many questions with ease while always smiling. Clearly an asset to your company.
Alex Fleming
1 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Alex,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Daniel,
Thanks for the lovely review and fantastic support for Ariz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cole and kieran were amazing in store…
Cole and kieran were amazing in store today. Great customer service
29 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
incorrect billing
I visited the store back in September to upgrade from one device to another. I had to speak with someone in vodafone customer service as the old device was never removed as promised therefore I was still charged. I paid to finish that contract on the day which vodafone I did not do and I am now still being asked to pay out of the contract which has already been done. I was charged £140 today and threatened to be reported to credit agencies. It is 13:28pm in the Afternoon, I have been on the phone since 10am spoke with numerous agents who have no idea how to handle my complaint and have now been cut off at least 3 times.
I have phoned repeatedly today and would prefer that someone takes ownership of this issue and calls me back to finally resolve it. I have wasted a lot of time and money so far.
22 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Shannon,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Laiba made he experience so easy😘
19 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey jean,
Thanks for the lovely review and fantastic support for Laiba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help and support from James at…
Great help and support from James at Silverbun today. Thankyou. 😃
13 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Glasgow Silverburn
Hey Catherine,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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