I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... Ver más
La empresa ha respondido
Localización
Cambiar localización29 New Road, DA11 0AB Gravesend, GB
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Consulta las opiniones de los clientes
My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... Ver más
La empresa ha respondido
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... Ver más
La empresa ha respondido
Tomas was very helpful and gave clear information given regarding my new tariff today
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Gravesend
Escrito por la empresa
Información de contacto
29 New Road, DA11 0AB, Gravesend, Reino Unido
4,9
Excelente
207 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Tomas was a very helpful team member…
Tomas was a very helpful team member who offered advice and support. My questions were answered and Tomas gave additional feedback. Thanks for a positive experience.
23 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Alexandra,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great feedback about Tomas.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
I had issues with my mobile phone so…
I had issues with my mobile phone so called into store at Gravesend. Met with Tomas who was friendly ,gave excellent customer service. Sorted my phone issue straight away as well as storage problem.I would definitely recommend Vodafone at Gravesend.
17 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Rita, It's really great to see Thomas was able to get your issues sorted and left such a great impression on you.
Thanks, The Vodafone Social Media Team
Helped my younger brother find a deal…
Helped my younger brother find a deal best for him was vet friendly an amazing customer service towards us both. Will be returning indefinitely. Thank you to Ioana for the help and support 🙏🏻
9 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hello Damien,
It's great to hear about the positive experience which you and your brother received in store, we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service by jessie
24 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Jessie,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The person who served me was very…
The person who served me was very competent and efficient with the service he provided. However, I had to wait to see this particular representative because I liked his services and because he had served me in the past.
22 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Elizabeth. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was helping me upgrading my…
Thomas was helping me upgrading my bundles.
He was very professional and friendly.
13 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Viorel, It's great to see Thomas was so helpful with your upgrade.
All the best, The Vodafone Social Media team
Robyn excellent service!
Robyn from the Gravesend branch provided excellent customer service. She was able to explain Vodafones products and services in a simple and clear way and took her time explain my contract and what deals was available. Robyn is a credit to the company as she is knowledgeable, enthusiastic and has a overall positive attitude towards all customer's. Thanks Robyn for your help!
6 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Nisha,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Robin was helpful in store
Robin was helpful in store. Good customer service helping ith my SIM contract
16 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi there,
Your feedback is so important to us, so thanks for taking the time to share this great review about your experience with Robin!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Robin was great and very helpful
Robin was great and very helpful
10 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey there,
Thanks for this great feedback regarding your experience with Robin!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Gravesend
Hi OLADIMEJI,
We appreciate your support for our Gravesend store. Thanks for your review.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ioana was able to help us today
Ioana was able to help us today. We came into the store with a variety of queries and she not only supported my wife with an improved contract she was able to explain how adding my current line to my wife's contract and save us a total of £40 a month.
2 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Frazer,
Thanks for letting us know what an amazing job Ioana did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ioana was very helpful
Ioana was very helpful in identifying what I needed to bring with me to get an additional line. She also found out I needed upgrades years ago and that’s what was affecting my broadband. The process was long but we got there in the end.
19 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Sanya, It's great to see Ioana was patient and managed to get everything sorted with your broadband service.
Thanks The Vodafone Social Media Team
Came into store for home broadband and…
Came into store for home broadband and a new phone. Got served by Laura who was very knowledgeable and thorough.
17 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Deano,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
lovely service
Today I went into Vodafone and Robyn was very helpful, as well as the store manager
9 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Robyn was very helpful in store
Robyn was very helpful in store, she was friendly and helped me move all data from my old phone to my new one
9 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Glen,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Tomas from the Vodafone gravesend store…
Tomas from the Vodafone gravesend store was very helpful to provide me with a new phone.
9 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Dennis,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Gravesend
Hi. Thank you for your review for Ioana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the Gravesend store today for…
Came into the Gravesend store today for my upgrade and got served by Robyn and Ioana they were really friendly and thorough and made the whole process easy.
6 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Jimmy,
Thank you for taking the time to review and share this feedback for Robyn and Ioana.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful very friendly Tomas,Laura and…
Helpful very friendly Tomas,Laura and Ioana from the Vodafone Gravesend store being providing me with a new sim as well.
5 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey,
This is great to hear, thank you for the shout outs for our amazing staff!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tomas and Laura from the Vodafone…
Tomas and Laura from the Vodafone Gravesend store were very helpful to fix my issue about my hbb and very kind to my needs.
1 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Kudirat,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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